Hi All,
I noticed that Deezer app reduces quality od my music to standard quite frequently.
I was changing it to the highest level multiple Times already but after some time it is again standard.
How to change it so I dont have to go to settings all the time?
Thank you
Rafal
Best answer by Johnathan.Deezer
Hello
Based on the information you provided, could you please perform these troubleshooting steps:
⚠ Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.
If the issue continues,
If after you still have the issue, please wait for the next app version and should be fine.
Have a great day! 😊
+14Hi Asulin,
Im using mobile Deezer app on IOs.
Thank you
Regards
Rafal
I think it’s a bug . You are not the first that mention this .
Are you on the latest version ? Beta or release ?
I'm using standard version 9.26.0.3
Is it something that can be highlighted to Deezer? I'm not sure how to do that....
+6Hello
Based on the information you provided, could you please perform these troubleshooting steps:
⚠ Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.
If the issue continues,
If after you still have the issue, please wait for the next app version and should be fine.
Have a great day! 😊
If you have a Family account don’t bother with the troubleshooting. It’s a feature, not a bug. Dark pattern.
https://en.deezercommunity.com/ios-beta-31/ios-beta-rembering-audio-quality-settings-70922
This is made worse now that they’ve jacked up the price and promising “hi fi” quality. Useless if it reverts to standard constantly.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
