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One Hit Wonder
October 24, 2018
Answered

When choosing a song, a random track starts to play instead

  • October 24, 2018
  • 37 replies
  • 2866 views
It started only recently. But when i want to choose specific song sometimes it happens, that completely random song starts to play, insted of the one that i picked. And after i press on the song that i wanted to play again it's okay.
Best answer by Pia.Deezer

Hello @Bogdan Chadkin it sounds like you are simply logged into the wrong Deezer account - a Deezer Free account. Please log out and then log in with your Deezer PREMIUM email address and password. 

Then you can play the songs you want to play :slight_smile:

Please let us know if you need any further help.

37 replies

Roadie
October 24, 2018
At me it started about a week ago :c
Roadie
October 25, 2018
Yep, same here. Since a week or so. I choose a song and it plays another random song. When i choose the song a second time all is okay. Frustrating. Btw i am on android Note 9
Rafael.
Ultimate Superstar
Ultimate Superstar
October 26, 2018
Hi Everyone. Usually this happen when you have a free account, but not suppose to happen with Premium subscriptions... Please, reinstall the app and let me know if it helps!
taat_aAuthor
One Hit Wonder
October 28, 2018
Hi Everyone. Usually this happen when you have a free account, but not suppose to happen with Premium subscriptions... Please, reinstall the app and let me know if it helps!
I have premium subscription and already reinstalled the app. It didn't help
Flo.Deezer
Ultimate Superstar
Ultimate Superstar
October 29, 2018
Hi @taat_a can you give us more details on which device this is happening and check if you are logged in with the right email address? I can see nothing wrong withy your account.
Roadie
January 2, 2019
Normally when I click on a song in my favourites, on an artist’s page or in a playlist it would play the song that I had picked, is there a reason why this has changed? I know on Free accounts the song randomly shuffles once it finishes but even on a Free account, clicking on songs would play them as normal.. gutted to have lost this feature 😕
Roadie
January 3, 2019
I am a free user an from yesterday every time i click on a song (even when i search for that song not necessarly on a playlist) deezer plays something else. How can i fix this?
Roadie
January 7, 2019
I would like to know why every time I select a certain song, another one is reproduced (I am not premium) and before that I played the one I chose from my list
Roadie
January 13, 2019
Hi Everyone. Usually this happen when you have a free account, but not suppose to happen with Premium subscriptions... Please, reinstall the app and let me know if it helps!

Does this mean it is no longer possible for a free account to simply choose a song?
Coz that'd make the search totally useless then.
Roadie
January 27, 2019
It keeps going to a differnt one I want to listen to the song