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Answered

How can I delete my Deezer account?

  • November 1, 2017
  • 435 replies
  • 29229 views
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435 replies

Anja
Deezer Staff
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  • Anja
  • Deezer Staff
  • February 3, 2018
@George Killip I moved your question to this topic as it was explained here 🙂
K
Roadie
How do i delete the entire account?
Anja
Deezer Staff
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  • Anja
  • Deezer Staff
  • February 8, 2018
@Kee.McLaughlin Please check above 🙂
R
Roadie
  • Roj
  • Roadie
  • February 19, 2018
I would like to delete my account. Plesse tell me how I could do this.



Yours Faithfully,

Mohammed Khan
Ana.
Ultimate Superstar
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  • Ana.
  • Ultimate Superstar
  • February 19, 2018
@Roj please read the steps above to see how you can delete your account.
T
Roadie
  • Tref
  • Roadie
  • February 19, 2018
I have been trying to delete account and followed all the help and still can not cancel can you please delete all my info and account.
Regards
Trev
Ana.
Ultimate Superstar
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  • Ana.
  • Ultimate Superstar
  • February 19, 2018
@Tref have you tried the steps above?
T
Roadie
  • Tref
  • Roadie
  • February 19, 2018
Hi I have tried everything I think but all I can find is how to change things but no delete.
L
Roadie
  • leoleahy
  • Roadie
  • February 19, 2018
please deactivate my account. I do not want any connection to Deezer whatsoever. I have never experienced such a difficult website. Please let me out!
Anja
Deezer Staff
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  • Anja
  • Deezer Staff
  • February 20, 2018
Hi I have tried everything I think but all I can find is how to change things but no delete.

Any you've definitely logged in via browser on a PC to www.deezer.com? If so and you still can't manage to delete it, please get in touch with our Support Team directly here. They'll be able to assist 🙂
Anja
Deezer Staff
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  • Anja
  • Deezer Staff
  • February 20, 2018
@leoleahy Please check here 🙂 It's explained step by step 🙂
Z
Roadie
I’m trying to figure out how to shut down my account but so far Deezer is not being very helpful. Can someone please help me?
Ana.
Ultimate Superstar
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  • Ana.
  • Ultimate Superstar
  • February 25, 2018
@Zara.Woodcock please read above 🙂
S
Roadie
  • susanna
  • Roadie
  • February 27, 2018
If I log out of my Deezer account and delete the app am I still charged??
    Noam Asulin
    Superuser
    Forum|alt.badge.img+15
    • Noam Asulin
    • Bezi since 2017
    • February 28, 2018
    Yes .
    If you want to cancel your account you need to follow the instructions below . Loging out and delete the app won't be enough :

    https://en.deezercommunity.com/your-account-and-subscription-5/how-to-cancel-your-deezer-subscription-account-116
    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
      T
      Roadie
      • Tah
      • Roadie
      • March 1, 2018
      How do you delete your Deezer Account
      Ana.
      Ultimate Superstar
      Forum|alt.badge.img+1
      • Ana.
      • Ultimate Superstar
      • March 1, 2018
      @Tah please see above
      E
      Roadie
      • ellabella
      • Roadie
      • March 2, 2018
      How do I shut the account
      Ana.
      Ultimate Superstar
      Forum|alt.badge.img+1
      • Ana.
      • Ultimate Superstar
      • March 2, 2018
      @ellabella please check above how you can delete your account ☝️
      C
      Roadie
      I need help to delete my account. The way I found to do this doesn't work. Heeelp
      J
      Roadie
      I want to erase my account.
      C
      Guitar Hero
      • challenged
      • Guitar Hero
      • March 13, 2018
      I understand that I can only listen on one device at a time, but recently every time I log in on one device I'm logged out of the others. This is extremely frustrating as I'm on Premium+.
      C
      Guitar Hero
      • challenged
      • Guitar Hero
      • March 13, 2018
      I tried to log in using my Google account, and selected the wrong email address so a new Deezer account was created. I tried to delete the new account but it requires a password, only I didn't use a password because I signed in with Google. Now what?
      Ana.
      Ultimate Superstar
      Forum|alt.badge.img+1
      • Ana.
      • Ultimate Superstar
      • March 13, 2018
      I want to erase my account. josevbarreto@gmail.com

      Hey José, please read this topic above to see how you can delete your account 🙂
      Ana.
      Ultimate Superstar
      Forum|alt.badge.img+1
      • Ana.
      • Ultimate Superstar
      • March 13, 2018
      Hey there, please message our support on this link with the details of this new account and they will help you with that. Then can also check why you're always being asked to login again 🙂
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