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Best answer by Pia.Deezer

Hello we are sorry to hear that you want to delete your Deezer account.

If you haven’t tried to delete your account yet, just follow this link on a PC or Mac and there will be a delete my account button at the bottom of the page:  https://www.deezer.com/account

If that doesn’t work or if you no longer have access to your Deezer account, please contact our Deezer Support Team and they will delete it for you.
Keep in mind that by doing that you're agreeing that all your account settings, favourite tracks, playlists and any remaining subscription time will be lost as a result.
 

435 replies

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Roadie
Themost
Roadie
November 29, 2017
I want to delete my account
Roadie
Sifra.Beugelink
Roadie
November 29, 2017
I have 2 accounts and want to give up this one, too bad there is no where standing delete this account. I don't want to pay for 2 accounts, and this is a free account but still there is 2 times 9,99 eur from my bank account last month & this month, both months 2 times.. So how can I delete an account?
Guitar Hero
lockhands
Guitar Hero
November 29, 2017
I have tried as many different ways as possible to delete my account using my Android powered Tablet through the Deezer Website with Google Chrome, but it just is not possible.
The suggestions provded are not available as at no point is there a "gear wheel" icon shown on the pages where it should be.
I hope that you may have a satisfactory answer to this problem.

Lockhands.
Roadie
John.Radwich
Roadie
November 30, 2017
I have spent literally hours trying to delete my account, hours, to delete an account that I may have used once.
I followed all the instructions, no where on the app or website do I find the " wagon wheel" to click on to delete my account. What a scam you guys have going here...
Noam Asulin
Superuser
Noam Asulin
Bezi since 2017
November 30, 2017
Have you tried doing the following ? This is step by step I wrote . You may find it easy to follow :

https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Noam Asulin
Superuser
Noam Asulin
Bezi since 2017
November 30, 2017
Hi .
Try the following instruction I wrote . Step by step screenshots are included so it should be easier to follow :

https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
    Guitar Hero
    lockhands
    Guitar Hero
    November 30, 2017
    Hello MusicisLife1122,

    As I explained in a subseqent comment, I cannot find a page anywhere on the Website that shows the image you have indicated and none that have that "gear wheel" icon. When I select the "delete account" option it goes to the "answers page" with no further options available.

    Lockhands.
    Noam Asulin
    Superuser
    Noam Asulin
    Bezi since 2017
    November 30, 2017
    Hello MusicisLife1122,

    As I explained in a subseqent comment, I cannot find a page anywhere on the Website that shows the image you have indicated and none that have that "gear wheel" icon. When I select the "delete account" option it goes to the "answers page" with no further options available.

    Lockhands.

    Can you share a screenshot of what you see ? It will help .
    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
      Mafe
      Deezer Staff
      Mafe
      Deezer Staff
      November 30, 2017
      Hi @Themost
      Here is a post where you can find some steps to delete your account!
      Cheers
      https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
      Check out our Music subforum ❤ What's your favorite song?
      Roadie
      Danger Mouse
      Roadie
      November 30, 2017
      Hi @Anja I can’t delete my account using app or pc, can you please delete it for me, it’s frustrating. Thanks
      Show more replies
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