include

Replies posted by Rick P.

111 Replies

I
Runaway Baby
IskanjeRunaway Baby
asked in Android

Crappy support for Chromecast

I wanted to add that I’ve tried multiple different Chromecasts, both old and new. Same result. I have 3 Google TV devices - 2 Google dongles and a 2022 model Sony TV running Google TV that do work. My 1st generation Chromecast dongle and my Chromecast Audio dongle do not work and have not worked since 2020 - the connection is attempted and times out after 1 minute. All other apps (Plex, Tidal, Apple Music, Qobuz, YouTube, etc...) cast to them as expected. 

49
J
Tiny Dancer
9 days ago
I
Runaway Baby
IskanjeRunaway Baby
asked in Android

Crappy support for Chromecast

I have - Deezer support for first generation Chromecast devices (including the casting hardware built into many AV receivers) is broken and I've given up on waiting on a fix. The solutions for Deezer users of first generation Chromecast hardware are replacing the hardware, switching streaming services or rolling back the Deezer app several years. At one point I posted on these forums which version, while slow, last worked. If I remember correctly it was from February or March of 2020. 

49
J
Tiny Dancer
9 days ago
Jaime.
Community Manager
Jaime.Community Manager
published in Music, Culture & Games

New logo: Explanations 💜

I just scrolled through this entire thread, and although there's an earlier screen grab of the poll results, the poll itself is not here. The links I have to it in my email now lead to a 'post not found' message. 

12243528
awesomemac
Deezer Legend
26 days ago
Jaime.
Community Manager
Jaime.Community Manager
published in Music, Culture & Games

New logo: Explanations 💜

Deezer has been actively deleting negative topics,     Yup - the entire thread with the poll has been deleted, along with others. Last time I saw it it showed about 87% votes against the redesign, a few percent for and the rest indifferent. 

12243528
awesomemac
Deezer Legend
26 days ago
U
Lover
ursobrianLover
posted in Music, Culture & Games

Where is everyone considering moving to after this rebrand catastrophy?

  I checked out Apple Music and Spotify before deciding on Tidal. This might sound crazy, but Apple doesn’t have have a basic “Favourited Songs” list (!!!) and neither it nor Spotify really support “disliking” songs, so not a replacement for Deezer. Luckily Tidal supports both. I just signed up to Apple and am trying it now. It does have a favourited songs list, but it's admittedly a bit cluncky to use. To get it, you select Songs in library, then use the Favourite filter (top right corner) to see your favourite songs only. You can unlike (suggest less) songs, but it takes extra steps and i haven't used the app long enough to see how their algorithm uses them. One thing I haven't found is an option to download favourite songs automatically. I was also surprised that the setup routine didn't ask me to pick songs and genres i liked to establish a baseline profile for me. I just took it for granted that all music apps would do this these days. It does seem to have most of the features I'

16
Leonídia.Deezer
Community Manager
5 months ago
Jaime.
Community Manager
Jaime.Community Manager

Live the music with Deezer 💜

After many years as a paying Deezer subscriber, this latest update has me actively looking at alternatives for the simple reason that I clearly don’t fall within Deezer’s desired customer demographic, whatever that may be. My desire to move is not related to the new UI appearance, at least not directly. To be clear, I do think the new UI is ugly, unprofessional and poorly thought out. Someone here referred to it as the Hello Kitty look, and I think that’s as good of a description as any. I don’t see how the new logo effectively represents a music streaming service or brand - if you have to explain your brand, it isn’t effective. I also don’t care for the colour of the logo, but that’s a personal choice, and the LGBTQ arguments some are making don’t make any more sense to me than the Bud Light fiasco in the US did. My new drive to move to another service is more fundamental than any of this. Deezer is certainly not one of the core streaming services out there – far from it. A quick Goog

294880
G
Lover
2 months ago
Jaime.
Community Manager
Jaime.Community Manager
published in Music, Culture & Games

New logo: Explanations 💜

As a long-time Deezer user I’m really disappointed by what I see here. Instead of making functional changes, fixing long-outstanding bugs and adding features their users have repeatedly asked for, Deezer appears to have spent considerable effort on destroying their established brand and transforming the interface from something generally professional and polished looking into something that looks bloated, unprofessional and juvenile.

12243528
awesomemac
Deezer Legend
26 days ago
I
Runaway Baby
IskanjeRunaway Baby
asked in Android

Crappy support for Chromecast

Nothing. Screen gets dark and after about a minute it gets back to basic screen. I've had the same issue. Are you using an original Gen 1 or Gen 2 Google Chromecast dongle (one from before 2019 or so), Chromecast built into a receiver or a Chromecast Audio dongle? Deezer support for these broke with a Deezer update 2 or 3 years ago and was sort of fixed I think last spring, but has been hit or miss since then. I haven't tried casting to my older devices in awhile but the symptoms were the same and I have to wonder if support for them is broken again. My newer Google TV devices work fine.

49
J
Tiny Dancer
9 days ago
D
Runaway Baby
DanMan5464Runaway Baby
asked in Features & Feedback

lossless with Bluetooth headphones

You will not be able to get the %100 efficiency via bluetooh headphones, but the audio quality will be better than the regular 320 kbps. Deezer lets you stream the songs in 1411 kbps, and your headphones can transmit up to 990 kbps. So 990>320. Not necessarily. The uncompressed stream is 1411 kbps as you say, but bluetooth codecs compress data when transmitting so a codec like LDAC may have enough bandwidth to do it without losing data.

6
R
Lover
11 months ago
D
Runaway Baby
Dancing_queenRunaway Baby
posted in Features & Feedback

your shitty app is not functioning AGAIN

Although i dont usually use the repeat track function, i just tried it and it works fine for me for both tracks and playlists. I suspect operator error in this case.  From your comment i assume you're having a bad day and just looking to vent, but if you're actually looking for help, providing a bit more information such as details of what app you're using, how you're using it and what happens would be a good start. 

2
D
Runaway Baby
1 year ago
Scxtt
Lover
ScxttLover
asked in Other devices

will the tv apps ever be updated?

Hi @Scxtt!  Also, it’s no plans to kill the app from the TVs, no worries.🙂   I not only hope this is true, but also hope that Deezer actually puts some effort into updating these apps, either directly or by working with the OS developers to do so, especially to include the HiFi service that Deezer promotes. There were no plans to kill off the Roku (3rd or 4th largest TV streaming platform globally) app either, until there were ...

4
R
Lover
1 year ago
B
Runaway Baby
Boris_BRunaway Baby
asked in Android

Deezer starts playing by itself

This used to happen to me. You wouldn't happen to have a Fitbit or Garmin fitness device that's connected to your phone, would you? In my case music would start playing on my phone occassionally when I was in the shower, because the screen flipped to music control mode and play / pause was inadvertently triggered. Locking the touch screen on my Garmin fixed it. 

8
F
Tiny Dancer
1 year ago
UberOrion
Runaway Baby
UberOrionRunaway Baby
asked in Other devices

What TV Streaming Devices work with Deezer

This is not a hardware speed issue. Plex, Tidal and other apps have no trouble connecting quickly, nor did Deezer at one point. This is a matter of poor programming / support. And since it also impacts AV receivers with similar built-in hardware it is not, in my opinion, something that should be rationalized  and accepted so easily.  

21
UberOrion
Runaway Baby
1 year ago
UberOrion
Runaway Baby
UberOrionRunaway Baby
asked in Other devices

What TV Streaming Devices work with Deezer

Yup, my newer Chromecast devices connect reasonably quickly. It's 1st generation devices that don't.

21
UberOrion
Runaway Baby
1 year ago
M
Runaway Baby
mcdanjwRunaway Baby
posted in Other devices

KODI Plugin for Deezer?

I agree. The abysmal app situation is dragging deezer down where it doesn’t belong. The lack of official, polished Linux and Kodi apps leaves quite the gap. Sadly, you can add the lack of full Android TV, Roku and Fire TV apps to your list.

9
R
Lover
1 year ago
UberOrion
Runaway Baby
UberOrionRunaway Baby
asked in Other devices

What TV Streaming Devices work with Deezer

The Google TV app, which I assume is the Android TV app since it has to be loaded through the app store, works fine, but not in HiFi. Deezer has also recently fixed the Chromecast issues that started last February so it should work with older Google Chromecast devices and other hardware that supports Chromecast again, but be aware that the initial connections are exceedingly slow. From the time I select Cast from my phone to a 1st generation Chromecast or Chromecast Audio device it takes a good 40 seconds before it starts playing, and you’re likely to think it doesn’t work if you’re not patient enough. I believe this is also true for some receivers that have 1st generation Chromecast support built in. I used to use the Roku app but it wasn’t very good and didn’t work in HiFi. If you’re looking for an app that supports lots of hardware, Deezer isn’t it ...

21
UberOrion
Runaway Baby
1 year ago
A
Runaway Baby
Andreea DalyRunaway Baby
asked in Android

Issue playing downloaded content

The Favourite Track playlist doesn’t behave like other playlists for some reason, and while I think it used to open and play for me when offline this hasn’t worked for eons, even though the tracks are downloaded. Instead, click on Shuffle Play button. This will play your downloaded tracks, including your favourites.

6
Johnathan.Deezer
1 year ago
H
Runaway Baby
Heidy JallaiRunaway Baby
asked in Android

Error Loading - Almost there, only a few seconds left

For those having this problem, are you using an SD card to store the app or its data? 

43
Piotr.Madeja
Tiny Dancer
4 months ago
Z
Runaway Baby
ZaurKhRunaway Baby

External USB DACs support for DeezerIn discussion

Are we going to get a time table on this as this is now a 2 year old request? I like Deezer over all the other Hi-Fi alternatives but this is becoming a deal breaker for one of Deezer’s targeted customers. Particularly on Windows. Sadly this request goes back further than 2 years. Some of the original forum suggestions were merged, deleted or restricted along the way. Like you I like the service and have used Deezer since 2015 or 2016, but I also have Tidal and use it whenever i want to connect to anything other that bluetooth devices and have it work without issues.

109
F
Tiny Dancer
5 months ago
Scxtt
Lover
ScxttLover
asked in Other devices

Android TV and Samsung TV app (Tizen) updates

I completely understand since we use the app on our TV to listen to music all the time. Fortunately for us our Sony TV uses Google TV, which is at least partially supported. As a long-time Deezer user I thought it important to temper expectations here.  I'm not saying Tizen won't eventually be properly supported - as a user, what do I know. What I am saying is that Deezer has a poor track record of expanding or even maintaining hardware support, so don't hang onto your subscription for a couple months in hope of it being improved soon.  Since this is important to you, if the existing apps dont meet your needs I suggest canceling your subscription, using something else and perhaps keeping the occasional eye on this forum or Deezers website to see if support is added, then you can consider whether you want to return to the service. Fyi, unless you're really into music videos I wouldn't recommend Tidal since their TV apps know you're using a TV and show music videos instead, and i haven't

4
R
Lover
1 year ago
Scxtt
Lover
ScxttLover
asked in Other devices

Android TV and Samsung TV app (Tizen) updates

Sadly I can see the Android TV app going down the Roku app path - unsupported, then deleted from the app store. 

4
R
Lover
1 year ago
C
Runaway Baby
CatnapsterRunaway Baby
posted in Features & Feedback

Android EQ options

I dont understand the appeal of messing with app-specific EQs. If your phone's eq is garbage why not get a better one from the app store that will work with every app?

1
R
Lover
1 year ago
B
Runaway Baby
BodoRebićRunaway Baby
posted in Android

High data usage even if mobile data streaming set to basic

Curious. When you play something using data try selecting the Audio Output option under audio settings to confirm that the app is actually using the basic setting you've selected. Here's a grab of my screen for reference. In my case I'm currently using wifi so it's using the hifi setting.  

14
codenul
Tiny Dancer
1 year ago
B
Runaway Baby
BodoRebićRunaway Baby
posted in Android

High data usage even if mobile data streaming set to basic

Did you use mobile data to install the app? From what i remember the amount of data you've used isn't much more than the download file size and i wonder if the app download is included in the total. Also, looking at the screenshot you've included i think your playback settings are set to HiFi. If you set it lower then start to play a song I don't think the album art includes the HiFi logo. 

14
codenul
Tiny Dancer
1 year ago
B
Runaway Baby
BodoRebićRunaway Baby
posted in Android

High data usage even if mobile data streaming set to basic

There must be something wrong with your app settings - try deleting the app and reinstalling it. My usage this month is only a few MB, but I have been listening almost exclusively in offline mode since I've got about 100 GB of music already stored on my phone.  

14
codenul
Tiny Dancer
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE