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Answered

Volume banner in deezer desktop app


When I change the volume on my windows 10 pc a Deezer banner appears in the top left corner of the screen. How do I remove this?

This happens while using the Deezer desktop application.

I understand its usefulness but there should be a way to turn it off. It can be quite obnoxious for users.

Best answer by Rafael.

Hi there! Some people reported the same and we have already passed the feedback on to our devs 🙂
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48 replies

Flo.Deezer
Lucky Star
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  • Lucky Star
  • 3824 replies
  • December 17, 2018
Hi there, could you please provide a screenshot directly on here? Did you download the app from our website or through the Microsoft Store?

  • Author
  • Runaway Baby
  • 1 reply
  • December 19, 2018
Hello, I downloaded the app from your website.


Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8634 replies
  • Answer
  • December 20, 2018
Hi there! Some people reported the same and we have already passed the feedback on to our devs 🙂

Not meaning to be rude but Spotif* had this solved ages ago 😛 😛 In the display options, you could turn of the setting "Show desktop overlay when using media keys", to reduce the volume banner.
However I could not find this setting in Deezer, nor in the generals Windows 10 setting. Until @Rafael. and Deezer staff figure this out, one suggestion to you @Timelordz would be to reduce the time of Windows notifications to the minimum (5 sec) in the general Windows setting: Ease of access > Display.

  • Tiny Dancer
  • 4 replies
  • March 15, 2019
Hi Deezer,

Any progress?
I would also like this to be addressed. I know it's MS Windows who introduced this, but it's just pain - If you are working on something, you need to wait 5 second which is like forever if you need to click something below that.

Ideally a setting that Francois has mentioned (that S* has) would be awesome - as someone might like this.
Or just raise this with Microsoft if needed - it's their mess!

Thanks,
Sašo

Rudi
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  • Alien SuperStar
  • 14342 replies
  • March 17, 2019
Hi there @bladesan

Sorry about not having an update.
Thanks for the feedback, duly noted 😉

  • Tiny Dancer
  • 1 reply
  • April 29, 2019
Hi,

I would love this option too because this overlay is really annoying.

Thanks

  • Tiny Dancer
  • 1 reply
  • May 13, 2019
Hi!
Any update? It has been already for 4 moths from first issue about this.
And why this topic marked as "Solved"?

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • May 14, 2019
Hey @NICK1993

We haven'd had progress on this but make sure your app is up-to-date!
The topic gets marked as solved when a reply is defined as the best answer - but this is also used to update all users in the topic, so it doesn't count as 'solved' to Deezer because of that.

  • Tiny Dancer
  • 2 replies
  • June 23, 2019
Any update? It's been half a year since the OP. It would be really good if this got bumped up the priority list, that desktop overlay is a real hindrance as far as I'm concerned.

Please,
When will the desktop overlay be removed?

Rudi
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  • Alien SuperStar
  • 14342 replies
  • September 9, 2019
Hi there @DrCat @Lucas Hipólito

Thank you for bumping this suggestion. I'll be passing the feedback on to our desktop app team.

Is there an update on this? The banner is extremely annoying.

Spotify fixed this ages ago; https://community.spotify.com/t5/Desktop-Windows/Windows-10-Left-corner-song-banner-pause-stop-FIX-IT/td-p/1480262 and looks like there is no way to disable this in windows itself (https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-turn-off-the-pop-up-music-banner/1088c82d-d751-42e0-a08d-c8efc195a50b).

  • 1 reply
  • October 16, 2019

Why does it almost take a year to add an option to disable the banner? Come on. What the use of the deezer app when that huge annoying banner fills my screen? I just use the site now since that works at the moment. 

So instead of saying you noted the feedback (3 times), just do what we ask instead of making empty promises. I hate the banner in every way and just want an option to remove it, so make a change please! We have waited way too long now. 


That second link I posted actually names an app that completely removes the banner for everything, I have that running in the background by default now. 
crappy solution but it works. 


  • Runaway Baby
  • 4 replies
  • August 29, 2020

Bumping this!

 

I switched from Google Play Music (because they stopped their services) to Spotify. They didn’t had all features that I liked at Google so I switched to Deezer and except for this annoying windows media overlay problem I am really satisfied with Deezer. 

Is there any update on disabling it?


Rudi
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  • Alien SuperStar
  • 14342 replies
  • September 28, 2020

Thank you for creating your own topic around this feature @made3 you're right, I'll be chasing our desktop app teams on this and will get back once I get an answer :thumbsup_tone2:


Mazito
Tiny Dancer
  • Tiny Dancer
  • 4 replies
  • September 28, 2020

I’m looking for a solution too, hope we can get one soon.


Rudi
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  • Alien SuperStar
  • 14342 replies
  • September 29, 2020

Thanks @Mazito 

We're getting other developers involved in the discussion too. We'll keep you all posted :wink:


  • Runaway Baby
  • 4 replies
  • September 29, 2020
Rudi wrote:

Thanks @Mazito 

We're getting other developers involved in the discussion too. We'll keep you all posted :wink:

Thank you


Hi Deezer developers,

Any update on removing this annoying banner? 

Thanks


Rudi
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  • Alien SuperStar
  • 14342 replies
  • January 13, 2021

Hi there @Matthias.Staessens 

We've got plans to improve the desktop app this year so I hope we can work something out with Windows to give you the option to switch it off. I'll pass on your feedback to reignite the discussion :wink:


  • Tiny Dancer
  • 1 reply
  • February 19, 2021

We've got plans to improve the desktop app this year so I hope we can work something out with Windows to give you the option to switch it off. I'll pass on your feedback to reignite the discussion :wink:

 

Just one simple question - when?


Rudi
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  • Alien SuperStar
  • 14342 replies
  • February 20, 2021

During the whole year @NordWest :smile:

Different improvements will have different release dates. I left this suggestion to our devs, because they know if Windows allows them to tweak it.

Thank you for your support!


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