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One Hit Wonder
Dec 15, 2018 10:16 PM UTC
Answered

Volume banner in deezer desktop app

When I change the volume on my windows 10 pc a Deezer banner appears in the top left corner of the screen. How do I remove this?

This happens while using the Deezer desktop application.

I understand its usefulness but there should be a way to turn it off. It can be quite obnoxious for users.
Rafael.
Rafael.Answer
Ultimate Superstar
Dec 20, 2018 2:06 PM UTC
Hi there! Some people reported the same and we have already passed the feedback on to our devs 🙂

49 replies

Roadie
Sep 6, 2019 7:03 PM UTC
Please,
When will the desktop overlay be removed?
Rudi
Ultimate Superstar
Ultimate Superstar
Sep 9, 2019 5:25 PM UTC
Hi there @DrCat @Lucas Hipólito

Thank you for bumping this suggestion. I'll be passing the feedback on to our desktop app team.
Guitar Hero
Oct 14, 2019 12:53 PM UTC
Is there an update on this? The banner is extremely annoying.
Guitar Hero
Oct 14, 2019 12:56 PM UTC
Spotify fixed this ages ago; https://community.spotify.com/t5/Desktop-Windows/Windows-10-Left-corner-song-banner-pause-stop-FIX-IT/td-p/1480262 and looks like there is no way to disable this in windows itself (https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-turn-off-the-pop-up-music-banner/1088c82d-d751-42e0-a08d-c8efc195a50b).
Roadie
Oct 16, 2019 5:31 AM UTC

Why does it almost take a year to add an option to disable the banner? Come on. What the use of the deezer app when that huge annoying banner fills my screen? I just use the site now since that works at the moment. 

So instead of saying you noted the feedback (3 times), just do what we ask instead of making empty promises. I hate the banner in every way and just want an option to remove it, so make a change please! We have waited way too long now. 

Guitar Hero
Oct 16, 2019 6:06 AM UTC

That second link I posted actually names an app that completely removes the banner for everything, I have that running in the background by default now. 
crappy solution but it works. 

Guitar Hero
Aug 29, 2020 11:40 AM UTC

Bumping this!

 

I switched from Google Play Music (because they stopped their services) to Spotify. They didn’t had all features that I liked at Google so I switched to Deezer and except for this annoying windows media overlay problem I am really satisfied with Deezer. 

Is there any update on disabling it?

Rudi
Ultimate Superstar
Ultimate Superstar
Sep 28, 2020 5:17 PM UTC

Thank you for creating your own topic around this feature @made3 you're right, I'll be chasing our desktop app teams on this and will get back once I get an answer :thumbsup_tone2:

Mazito
Guitar Hero
Guitar Hero
Sep 28, 2020 10:03 PM UTC

I’m looking for a solution too, hope we can get one soon.

Rudi
Ultimate Superstar
Ultimate Superstar
Sep 29, 2020 10:37 AM UTC

Thanks @Mazito 

We're getting other developers involved in the discussion too. We'll keep you all posted :wink: