My deezer desktop on a Macbook won't start nor open. This started when i updated the app. What can I do?
Best answer by ipetinate
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Userlevel 7
+7
Hey
Completely uninstall the desktop app
Restart the Macbook completely
Perform a new installation, here direct link:
https://www.deezer.com/desktop/download/artifact/darwin/x64/5.30.140
Thanks :)
A
Userlevel 6
+3
Great news!
Thanks for sharing the link with us! 
Hello,
Thanks for sharing this link. I’ve tried what you suggested above but it still does not work: the app does not even start on macOS 12.1. It seems version 5.30.150 does not solve the issue. Again, do you have an ETA for this fix?
Thanks
Adrien
Userlevel 6
+3
Hello
There is a new version of the Deezer desktop app for Mac on the website, please check it out.
I would also suggest you to update your MacOS to the latest one if possible,
Sorry for the inconvenience caused,
Thanks :)
A
There is a new version of the Deezer desktop app for Mac on the website, please check it out.
v5.30.160 - Yay! 
WIN -> https://www.deezer.com/desktop/download/artifact/win32/x86/5.30.160
MAC -> https://www.deezer.com/desktop/download/artifact/darwin/x64/5.30.160
.. today 24th Nov 2022.. still Deezer Crashes at least for me.. firt time user.. download iphone APP.. perfect.. then download desaktop app an open and instantly closes.. no errors on the screen.. or threads about it… SO, i had to go for digging:
1. HOW TO DEBUGG…
- Open TERMINAL app
- if you install deezer to you Applications folder.. you have to type on the terminal screen this line and hit enter: /Applications/Deezer.app/Contents/MacOS/Deezer
- This will execute the Deezer app and you will receive messages that helkp you understand!
- MY POROBLEM WAS: Permissons on .config folder on my home folder. As you can see.. after ruuning step 1.. I got these messages…
19:37:39.972 › Init App
19:37:40.746 (main/debug) › App is ready
19:37:40.761 (main/info) › I18n: The ressources for the language "es" have been loaded.
(node:2244) UnhandledPromiseRejectionWarning: Error: EACCES: permission denied, mkdir '/Users/srios/.config/deezer-desktop'
at Object.mkdirSync (fs.js:987:3)
bla bla bla…. long error codes… so IN RED you see the problem.. when I went to my .config folder...the owner of the folder was ROOT.. so I just change owner to myself ‘srios’.. you can do this also in command line: sudo chown srios ./config
(off course you need root password so you can assign new ownership)
Of course you can also use finder to change owner … just look on internet..
- Test the app.. just click on the Deezer App icon you just installed if it opens..or better.. again in Terminal open the app running the always useful line: /Applications/Deezer.app/Contents/MacOS/Deezer
which magically in my case open correctly the app… if not.. you will receive other error message..!
Cheers hope it helps!
This error keeps happening even if you reinstall the app, and it's not a Deezer error, it's a macOS error, and any other app could have the same problem.
The simplest way to resolve this issue with any application giving this malicious software message on macOS is to perform the following steps:
1. Open the Applications folder
2. Right click on the icon of the application giving the error message (in this case the Deezer icon)
3. Click on "open" option
4. Confirm that you want to open it by clicking on "open" in the window that will appear
That's it, your application will be opened, and in the next few times, when opening it through the launchpad or spotlight, it will work normally.
Userlevel 6
+3
Hi
Yay! That’s very helpful! 😎
Thanks for sharing the amazing news with all of us 😄
While you mentioned that the issue started after updating the app, it's possible that there might be a subsequent update that addresses the problem. Check the App Store or Deezer's official website https://scholarshipbasket.com/ for any available updates for the Deezer app.
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