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Deezer Family and HiFi subscription

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Max_x57
Lover
it would be nice to have more then 1 user in hifi acount .
i use iphone and android and cant listen to music in both at the same time.
i think adding at least one more user would be a good thing .

what do you think?🎼
Pinned reply

March 13, 2021

We're currently testing this new exciting subscription offer in a few countries, for existing Deezer HiFi users!

Stay tuned for more info very soon :grin:

398 replies

  • Tiny Dancer
  • 2 replies
  • November 21, 2017
I‘m interested in a Deezer HiFi subscription that my wife and I can access on our home-based Bluesound streamer as well as underway on our individual smartphones. Is there a suitable subscription available? What would be the best way to cover this requirement, and what would it cost (Germany)? Thanks for your help.

Anja
Forum|alt.badge.img+1
  • Deezer Staff
  • 6123 replies
  • November 22, 2017
Hi @Hucky, Deezer HiFi is 19,99 € monthly in Germany, but it can't be combined with a Family subscription. It's a one account subscription. If your priority is to share an account with your wife, I suggest you get our Family subscription

https://en.deezercommunity.com/your-account-and-subscription-5/deezer-family-guide-118

If you definitely want the high quality sound, you can create individual accounts for you and your wife and you both get HiFi for each one :)
Hope that helps :)

You can also vote for the idea here: https://en.deezercommunity.com/got-an-idea-9/index2.html?sort=votes.desc

  • Tiny Dancer
  • 2 replies
  • November 23, 2017
Thanks Anja. Unfortunately neither answer helps me to my goal - we are high quality consumers (therefore only „HiFi“ comes into consideration), but not high volume consumers, therefore cannot justify the cost of two HiFi subscriptions (even one would be pushing it, the monthly €19,99 quickly accumulates to a substantial amount). So we‘ll just have to stick with what we‘ve got for now. Thanks again anyway!

  • 1 reply
  • November 28, 2017
I have an elite ( flac ) subscription, can I also get family (multi user) account? Normal family is only mp3.

Anja
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  • Deezer Staff
  • 6123 replies
  • November 29, 2017
@Huw, I moved your topic to this existing one as it was explained here 🙂 You can't combine Hifi/Elite and Family at the moment. Hopefully this will change in the future 🙂

Hi I would like at least 1 hifi subscription in my family plan. How do I do that?

  • 1 reply
  • December 5, 2017
How about a custom Family plan where main profile would be HiFi and then the secodary profiles Premium+? I would like to enjoy my music in best possible quality (wherever/whenever possible) but my wife and two kids would be satisfied with Premium+ quality on their iphones and ipads.

Mark Percy
Lover
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  • Lover
  • 29 replies
  • December 5, 2017
I think it's a very good idea! I have the exact same issue.

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8543 replies
  • December 7, 2017
Hi @Santiago.Iglesias, it's not possible to have 1 HiFi subscription on Family accounts, but It's an amazing suggestion by the way 🙂

  • Tiny Dancer
  • 1 reply
  • December 10, 2017
Will Deezer family work on my sonos amplifier?
I currently run deezer premium and it works well on my sonos amplifier

Noam Asulin
Deezer Legend
Forum|alt.badge.img+14
  • Bezi since 2017
  • 2459 replies
  • December 10, 2017
Don't see any reason it won't work . Nothing is different between Premium + and Family except number of users who can use it

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8543 replies
  • December 12, 2017
You can, but you are not able to switch profiles on the Sonos system. 🙂

Rafael.
Alien SuperStar
Forum|alt.badge.img+7
  • Alien SuperStar
  • 8543 replies
  • December 12, 2017
It's an amazing idea! Thanks for your input 🙌

I have signed up to Deezer today so that I can compare it with Spotify and Tidal for which I already have subscriptions.The idea being if there is no discernible difference in the HiFi provision I will cancel the other subscriptions and stay with Deezer. I am interested in a family subscription, but I couldn't see one. Please advise if this is possible and what the monthly cost is.

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8543 replies
  • December 13, 2017
Hi @Andrew Arnott , we don't have HiFi-Family yet, but a lot of users are asking for it! We have passed this suggestion to our devs already 🙂 I hope you are enjoying Deezer and please, feel free to send us more suggestions and feedbacks!!

👇🏼
https://en.deezercommunity.com/got-an-idea-9

Rafael,

Thanks for your prompt reply.I will remain with my HiFi subscription and retain my current Spotify Family subscription until it is clearer what Deezer's intentions are regarding family sharing.It is a pity that you don't have it and to my mind given the apparent popularity, it would perhaps make commercial sense for the devs to sort it out.

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8543 replies
  • December 13, 2017
you are right! It would be very popular! We will be chasing the devs 🙂

  • Runaway Baby
  • 3 replies
  • December 15, 2017
Dear all,

I have a Deezer Family subscription and with that I have a few Premium + accounts.
I am interested by moving to a HIFI account to have better quality of music but I want to know if then, I can keep my family account and then my family accesses to Deezer.

Can you help me ?
thanks
Yann cognieux

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8543 replies
  • December 15, 2017
Hi @fryco , we don'tt have Family HiFi yet, you would have to choose one other another :)
Andrew has suggested this above and hopefully our devs can make it available soon!

  • Runaway Baby
  • 1 reply
  • December 15, 2017
Hi, how will we know when you can upgrade to HiFi with family? I signed up for Deezer over other streaming because of family and HiFi, now I find I can’t add it to my account, I have bought a B&O sound system to listen to quality, does this mean I have to open another account to get hifi?

Rafael.
Alien SuperStar
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  • Alien SuperStar
  • 8543 replies
  • December 15, 2017
Hi @FamilyHunter , our HiFi plan works really well with B&O sound systems, but to listen to the songs in in Flac quality you would have to switch to the HiFi subscription and give up of the Family one. You still can use the Family account on your B&O sound system, but only the master profile. Also, the sound will be in High Quality, not Flac. 😉

Max_x57
Lover
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  • Author
  • Lover
  • 59 replies
  • December 20, 2017
or if we could listen to the same song on two phones or same song on the speaker and phone at the same time

  • Runaway Baby
  • 3 replies
  • December 21, 2017
I'm on the 30-day Trial of HiFi; have Premium+ just for me.

If I add my family to this plan, how much would it be? How to sign up for it without LOSING Hi-Fi for me?

  • Runaway Baby
  • 4 replies
  • December 21, 2017
I want this SO much!!!I have emailed support about this last year.

20-Dec-1016
Deezer Reply:
---------------------------
Unfortunately it is not posible to in Sonos , Because Family is not a multi-account offer, but a multi-profile one: with a single Deezer account (login /pwd) you can create and use different profiles, each of them independent of the other.
It would require from our Sonos a specific implementation that is outside the classic scope of the integration of our service.
Have a musical day
---------------------------

This was a year ago so times might have moved on.

There is another thread here also Do they need merging?
https://en.deezercommunity.com/troubleshooting-and-tips-4/switch-familily-acount-with-sonos-1425

Max_x57
Lover
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  • Author
  • Lover
  • 59 replies
  • December 22, 2017
https://en.deezercommunity.com/ideas/899

you cant but you can vote here

Reply