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Can you please add gender non-specified as a gender option


well, the title says it all. It feels uncomfortable for me like this and i think other people who feel this way will be really grateful too. thanks for helping.

I want to try Deezer as an alternative to Spotify - but I can’t signup without either saying I’m Male or Female and giving my age.

You state ( https://www.deezer.com/legal/personal-datas )that Deezer collects gender and age data to personalise adverts, but also that I can disable that.

If I disable advert personalisation, you no longer have any reason to store my gender (or age) - do I have to make a GDPR request just to have you remove it?

As a side note: Since your Terms & Conditions require accurate information (Article 7 “The Subscriber agrees to provide true, accurate and genuine information about himself/herself in connection with his/her registration with the Site and the Deezer Web Service.”) - by only providing two genders you’re dsicriminating against non-binary people. This is illegal in the EU (who you allow as customers since you have the GDPR addition).

 

Solution: You don’t have to pretend to care about people’s identity - just make the field optional and people who still want to use Deezer despite your ideologies can do so legally.


Hey @Patabugen 

Thank you so much for your detailed and honest feedback. You've made so many good points.

Yes, we can change things but we've got some dedicated teams now at Deezer looking at how to make this work properly so that you know that we really care about our users' identity. This is also so that we carry out a transition, compliant with GDPR, to the right ways of storing this type of customer data. We're working in the background to complete this. Please bear with us until we get it right :v_tone2:

In the meantime, I'll forward your comments internally at Deezer so that everyone is aware of the impact this is causing.


Waiting for a change


We're making huge strides on this internally @RivCro 

We don't want just to add another option, we want to make it right :relaxed: stay tuned, our community team is also waiting for updates on this :thumbsup_tone2:


please update! i know people who dislike the binary options and make them uncomfortable.
Thanks in advance :)


Updated idea status In discussionReplied by Deezer

It's coming soon! Yeah! :)


The following idea has been merged into this idea:

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Updated idea status Replied by DeezerLive

We're proud to say it's finally done, everyone! 

We can only thank you for your patience while we sorted an essential part of our service.

This should be live on web and coming to the mobile apps from today, but gradually.

Thank you :purple_heart:


The following idea has been merged into this idea:

All the votes have been transferred into this idea.