Question

Your computer seems to be offline. We'll keep trying to connect.

  • 15 July 2020
  • 3 replies
  • 66 views
A

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

3 replies

Kevin Deezer
Rank
Userlevel 7
Badge +3

Hello @ADJ On which platform do you get this message, the desktop app or the website?

B

Hello @ADJ On which platform do you get this message, the desktop app or the website?

I’m getting the same message. Desktop app.

Rafael.
Rank
Userlevel 7
Badge +5

Please make sure that your Windows System is up to date, Antivirus software is not blocking/limiting Deezer in any way, the energy-saving option for Deezer is deactivated and Deezer is installed in the default location (not moved manually).

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