Why always live version of a song

see below

Reviving this thread to say that this glitch also drives me insane, and seems like actually quite a major one given that people listening on smart speakers make up quite a chunk of music streamers by now.

If it isn’t live versions (happened to me the other day with I Can’t Stand Up For Falling Down by Elvis Costello & The Attractions) it’s bad remixes (as just happened to me while trying to play Harder Than You Think by Public Enemy on my Google Nest). I end up having to cast the audio from my phone, which defeats the point of enabling Deezer for voice assistants. 

Surely there must be a way that if there are several tracks with the same name by the same artist, you can make Deezer default to the one that has the most plays, which is almost always going to be the correct choice?

Hi @Emily Mackay I have passed the feedback to our music team.
Thanks

Same here

It clearly IS intended

Live music is tagged as "live", there's no doubt the code gives priority to "live" answer on request from assistants (Siri, Google, Alexa, ...)

And it does because it IS coded to do so, thats no random situation

The fact that it happens on any type of machine (Siri, Google assistant, Alexa, ...) show it comes from Deezer

At least, please give us the choice to deactivate that behavior ...

Hi,

I'm new to this and only signed up to see what the issue was as I'm tired of getting rubbish versions of songs when I'm driving. I can't type in the song as, yes, I'm driving. So voice commands will always choose the weird cover or live version and Deezer won't fix the problem by the looks of it and there's no work around.

In that case does anyone know if Spotify has the same issue? Or Amazon or you tube? 

I've been paying for Deezer family subscription for years but if they can't get this right I need to change.

We understand this issue, but unfortunately, there isn't much we can do at the moment. Content resolution, which focuses on delivering the appropriate content for user requests, is managed by Google.

Recently moved from Spotify to Deezer. I use it whilst driving or at home with home hubs / nests, Obviously all voice requests. Live versions are NOT what I signed up for.

After reading all the posts in this thread, it would appear I need to be moving my subscription elsewhere. 

Disappointed 

This is still happening constantly.  Is there any progress on this issue?  Has it even been acknowledged by the ‘Music Team’?

Hi ​@archer! Thanks for checking in.

There’s no update on this just yet, but I’ve flagged it again with the Music Team.

I’ll let you know as soon as I hear anything.

Thanks for your patience!

Are you saying that this option exists in the Deezer app? Which app (desktop, Android etc), and does it apply to only that app, or to your account so that it works when requesting a song from a linked smart device?

Adding desired versions to a play list is not a solution, as the issue described comes up when requesting songs from a smart device. If I think of a song I'd like to hear, I want to be able to request and hear that song without having to dig into an app. That's why we link deezer to a Google home or Alexa etc.

Repeat request… does anyone know whether this also occurs with other music services specifically Spotify and Tidal? Since Deezer seemed to be unable to deal with a two-year-old problem, then it looks like it’s time to switch.

This is actually my aged mother’s account. She has the same complaint detailed here, using Google Home, and given that there is no solution nor plausible explanation as to why the problem exists, she's asked to cancel her subscription.

So it’s losing you money. How ridiculous.

Some comments on here are hilarious.  Having it explained how the content resolution is handled by Google/Amazon and not Deezer, which only makes sense, then arguing that how when asking Google to use YouTube Music, a Google company, it magically works fine! So it must be Deezer!...  Hahaha