When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20
Best answer by Rudi
View originalWhen I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20
Best answer by Rudi
View originalHey there everyone!
We are testing a new feature to recognize a song by just,
humming, singing or whistleling into your phone!
If you want to help us out show your interest here:
Thanks for letting me know
Is there a way you can ask them to escalate your request?
On our side, there isn't much we can do at this stage - but we'll further our contact with them throughout the year as well.
Hi Rudi
I contacted Apple as you suggested but guess what? There has been no response from therm whatsoever. It’s been a couple of weeks.
Enjoy your day.
Hi there
Thanks for reaching out.
We don't know much about that yet but we'll keep tabs open with Apple about this later in the year - in the meantime I also suggest you to contact them because it adds volume to their app's feedback
When will i be able to link my shazam music to my deezer app?
Hey
Totally understand the frustration. And trust me, we'd love to have the option available too - that's why we'll keep the conversation with Apple on this open.
For either iOS or Android related questions, you should be able to reach Apple either way (via their support): https://support.apple.com/en-gb/HT210331
You should just mentioned to them that you'd like Deezer to be supported by Shazam.
Have a great week!
Hi Rudi
Thank you for your feedback, the contents of which I have noted.
Do you or anyone know how I can communicate with Shazam? I have searched Google but cannot find any links to a Shazam Community or Forum? I found Shazam for Apple now there’s surprise but nothing for Shazam Android. If anyone has communicated with Shazam for Androids, please send me their links. You help would be appreciated.
If all fails, then I will have to sell my new Samsung S20 and continue with my Samsung S9. I can’t understand why I can open Deezer in Shazam with my Samsung S9 without any issues. I noticed all new Samsung S20s there’s issues with opening Deezer in Shazam. I hope the developers can short this problem out asap.
Thank you.
Enjoy your weekend.
Thanks for letting us know
Hi
We really appreciate your feedback and I'll be forwarding your comments to the teams involved. Please bear in mind, as I mentioned above, that Deezer doesn't develop Shazam so there's nothing further we can do to enable this.
In any case, we'll reach out to Apple as usual, but please forward your feedback to Shazam themselves, as well. Have a nice weekend!
The link is not back on my Samsung S20. I am still unable to open in Deezer in Shazam. Both Shazam/Deezer need to sort this issue out between themselves ASAP.
Thanks
The link is back on my device. Shazam is now able to redirect me to Deezer app to play music. Only saw the changes on16 May 2021.
I have a Samsung S20 and I am really annoyed that I am unable to open Deezer in Shazam on my new phone. I do not have any accounts with Sportify, Apple Play, Google Play or whoever. I have been using Shazam for many years and I am very happy with Shazam. Song Catcher is not the same as Shazam. I have tried Song Catcher and I do not like it. Is Apple trying to push everyone to use Apple Play or their other accounts? I have been using my Samsung S9 without any issues for years. Again, I only had issues with my new Samsung S20 when Apple purchased Shazam. Your developers need to get their fingers out and stop being lazy and do something about the problem all your users are having. STOP blaming Apple and sort your programme or software out, so that your users can start opening up in Deezer AGAIN. I have uninstalled Shazam several times but the problem to open in Deezer is still there. Your excuses have been going on for far too long. ALL Shazam users wants to open in Deezer and enjoy Shazam before Apple got greedy and purchased Shazam. You say the problem is with Apple, then get Apple to put everything back to the way it was originally before they got greedy and screwed Shazam up. It is unfair that Samsung phone users pay a fortune for their new phones and are unable to use Shazam and not to mention other expensive phones that other phone users purchased.I AM REALLY NOT HAPPY. PLEASE SORT THIS ISSUE OUT ASAP. NO MORE EXCUSES.
Thank you.
Ms P
Hey, Saleh
Try reaching out to Shazam for that matter, if you can.
I'll be passing your feedback to the teams on our side in the meantime.
I did all the obove. It was not solved, I could not see the option, when I start shazam app, I could not see the option play in deezer.
I have an old phone huawei honor View 20, I could see the option, but my new Samsung galaxy s21 plus, this option is not available.
when I start shazam app, deezer option is not available in Samsung galaxy, also to mention I don't have accounts for apple music or Spotify app.
Regards,
Saleh,
Guys Rudi is right, everything works fine.
You have to log out from your spotify and apple music accounts on shazam, then the Deezer button will appear.
I want to add that SongCatcher is way practical to add directly to a playlist and efficient too!
Regards
Hi there
It has to do with the Shazam version and their recent update.
Hey
My daughter has iphone 8+ she has the option deezer but sometimes the somg doesn't open in deezer when she clicks the button.
My other samsung phone a51 also doesn't work anymore...using deezer through shazam. There is no clicking option at all for deezer like my phone
Regards Bianca
Hi,
This happens with all song I shazemmed.
Still no differnce here.
Kind regards Blanca
Thanks
In that case we must refer the issue to Shazam
On our side everything should be fine, but we’re unable to amend anything on their app. Thanks for the understanding!
This is happening on all songs, I don't have an apple or Spotify account and have never had an account on either
Happening to all songs.
Hi
Nic
You're actually right
Our devs have confirmed that, if you have an Apple Music account or have linked a Spotify account, the 'open in Deezer' link won't show up. That's due to the update Shazam released a while ago, so not on our side.
At this moment, Apple is unable to provide a better integration with Deezer, but we'll continue to engage with them to get this improve in the future
Hi again all,
Could you please confirm if this happens to all Shazamed songs or only on some?
Our devs are checking this again.
Good point
Happening to all songs.
Hi again all,
Could you please confirm if this happens to all Shazamed songs or only on some?
Our devs are checking this again.
Good point
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