Skip to main content
Guitar Hero
January 17, 2018
Answered

Repetitive "Shuffle my music" // keeps playing the same songs

  • January 17, 2018
  • 159 replies
  • 10156 views
I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist.
So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?
Best answer by Pia.Deezer

Hi @timh we are very sorry that the “Shuffle my Music” feature algorithm is not perfect yet. I can assure you that the feedback has been passed on to the product team several times. They had to focus on other features but I just asked for you again and will let you know as soon as have more info.

In the meantime, I highly recommend that you simply shuffle your favourites, listen to your Flow, listen to the new playlist Top 2019 :wink: or shuffle your own playlists on other days for more variety. 

159 replies

Anja
Deezer Staff
Deezer Staff
May 28, 2018
@Anja I just checked and it is actually 49 songs. What I mean is those same 49 songs are always there - they never change. So it's not really shuffle my music - it is endlessly play the same 49 songs. To clarify user expectation here:
  1. You have a tab called My Music, which contains all the artists and albums and playlists that I have liked.
  2. So what I thought Shuffle My Music would do was take ALL that material and shuffle it.
If it does not do that, you should call it something else. Shuffle An Odd Assortment of Songs would be a more accurate description!


Ok, got it 🙂 And yes, we are working on it. As mentioned above, it's a simplified version for now, but we're working on it. I'll let you know as soon as I have an update 🙂
Roadie
June 5, 2018
Hi. Same problem here. On this weekend I've created a playlist with about 50 songs. From these songs I guess that "Shuffle My Music" played about 20 songs from the playlist on a period of two hours listening. Several songs repeated 5 to 8 times and most of songs never get played. It's clear that Deezer enters in a loop state that fails to play all the songs from a playlist.

I think that what everybody wants here (by the older posts) is a simple randomization of their playlist(s) that only starts to repeat songs after have played all the songs from the playlist. Programatically speaking it's is ridiculous easy to implement an array randomization.

It is really, really an annoying bug...

My subscription is Family and playing on an Android device. The same error is present in Deezer 0.7.3 from Windows Desktop.
Shannon
Rockstar
Rockstar
June 5, 2018
@Rodrigo.Roland.Andrade hm it's working perfectly fine for me... When I shuffle a playlist, it gives me a random list of all the tracks in this playlist...
Is the latest Deezer installed on your device?
Are you trying to shuffle online or offline playlists?
Guitar Hero
June 11, 2018
Even worse for me. Not only does "shuffle my music" onyl picks 20 songs, but they're almost always the same, and they include songs which are NOT even remotely in my library.

This is really a joke..
Guitar Hero
June 11, 2018
Same problem here. Even more :(

1. The "shuffle my music" is not different from the flow. I keep getting recommandations and songs that are absolutely not in my library (unknown song/album/artist)

2. It also gives me the same tracks over and over, even after emptying the cache, deleting all the data..for some reason the random selection sticks to 10% of my tracks (and the other ones) and just never plays the rest. I found out I had albums in my favorite that have litteraly never been played in years. And I have about 50, so the chances are high all of them should have been played.

It seems like the selection takes the listening history into account, because I get songs I used to listen to a lot, but which I never included in my library.

I tried everything mentioned here, upgraded to the Beta version, even deleted ALL my library manually and restored it... no change.

This is really frustrating. I mean, I guess not everything is technically straight forward, but even basic MP3 players in the 90s were able to shuffle a list of songs. How come we cannot just get a REAL random selection of all songs included in our playlists + favorite albums ? This is basic feature.
I came to Deezer from Spotify because of some bugs on advanced features, but at least they cover the basics.. thinking about switching again now..
Anja
Deezer Staff
Deezer Staff
June 12, 2018
Same Here, Tried Desktop Client, App and website.

When I click on "Shuffle", It just plays the shuffle list without restarting it. I also tried to clear SmartCache (which is shared between the clients).

I can still shuffle my favorite songs list, better than nothing I guess


Hi there, what do you mean by "without restarting it"?
Anja
Deezer Staff
Deezer Staff
June 12, 2018
Even worse for me. Not only does "shuffle my music" onyl picks 20 songs, but they're almost always the same, and they include songs which are NOT even remotely in my library.

This is really a joke..


Hi there, so in your Shuffle My Music queue you can see albums/ tracks that are not even in your library? Could you maybe give me a few examples and a screenshot? Happy to check with the team
Guitar Hero
June 12, 2018
Hi Anja

more details about the problems I encounter are here : https://en.deezercommunity.com/troubleshooting-and-tips-4/repetitive-shuffle-my-music-5587/index2.html#post35549

here is a quick example. Just launched a "Shuffle my music" on the Windows 10 app (same behavior on Android) . The 3 highlighted songs are totally unknown to me and I keep getting them on shuffle !



Focusing on the second one, neither the song, nor the album nor the artist are in my library. And not in any playlist..
Thanks !





Now launching a new shuffle (I played an album and started a new shuffle), I get the next song in the queue of the previous shuffle (Bad Girlfrend by Theory of a Deadman) again !
Shannon
Rockstar
Rockstar
June 12, 2018
@darkced
This is really frustrating. I mean, I guess not everything is technically straight forward, but even basic MP3 players in the 90s were able to shuffle a list of songs.
Ha, I like that remark, you're absolutely right!

I just poked our developers again. Could you perhaps provide me with some more information on which songs are being played, when you try the feature "shuffle my music"?
Just a screenshot of the queue that is being created would be enough, thanks!
Guitar Hero
June 13, 2018
Hi @Shannon

I have given examples and screenshots on this other thread :https://en.deezercommunity.com/troubleshooting-and-tips-4/shuffle-my-music-stuck-on-the-same-50-songs-playlist-4362/index1.html#post35702

Happy to help with any other details

Thank you!