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Guitar Hero
January 17, 2018
Answered

Repetitive "Shuffle my music" // keeps playing the same songs

  • January 17, 2018
  • 159 replies
  • 10156 views
I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist.
So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?
Best answer by Pia.Deezer

Hi @timh we are very sorry that the “Shuffle my Music” feature algorithm is not perfect yet. I can assure you that the feedback has been passed on to the product team several times. They had to focus on other features but I just asked for you again and will let you know as soon as have more info.

In the meantime, I highly recommend that you simply shuffle your favourites, listen to your Flow, listen to the new playlist Top 2019 :wink: or shuffle your own playlists on other days for more variety. 

159 replies

Roadie
April 27, 2018
Any update on "Shuffle my music"? For me, it generates the exact same playlist every time. I tried it in the desktop beta app as well as on the android phone app. I tried emptying the smart cache and restarting the app, but no success. I have liked 15 playlists and no albums (I guess it still doesn't work with the artists...) but does that explain the fact that I get the exact same 49 songs every time I try to "shuffle my music"?

Edit: I have a Premium+ subscription.
Flo.Deezer
Ultimate Superstar
Ultimate Superstar
April 27, 2018
Any update...

Edit: I have a Premium+ subscription.


Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?
Roadie
April 27, 2018

Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?


Ok, Android app is up to date. When shuffling my music there was a new list of songs, yay! BUT, whenever I close the app, restart it and shuffle my music again, the exact same list of songs comes up. Same thing happens on the desktop beta app. So basically, it is a different set of songs than before the update, but I keep getting the very same songs every time I try "shuffle my music".
Anja
Deezer Staff
Deezer Staff
April 28, 2018

Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?


Ok, Android app is up to date. When shuffling my music there was a new list of songs, yay! BUT, whenever I close the app, restart it and shuffle my music again, the exact same list of songs comes up. Same thing happens on the desktop beta app. So basically, it is a different set of songs than before the update, but I keep getting the very same songs every time I try "shuffle my music".


Hi there, Thanks for the details. How many tracks to you have in your favourites? And how many playlists and albums do you have in your library? Would you mind uploading screenshots of 3 different attempts for shuffle my music on your Android device?
Roadie
May 4, 2018
Hi,

Also feedback from my side: I was so glad about this 'Shuffle my music' feature because I expected to be able to mix my favorite songs, my albums and the other playlists from Deezer editors I subscribed to.
But like the others mentioned, this 'feature' played some songs so frequently that I am in real danger to dislike my own favorite songs, which is crazy!!
Currently I created a big list with favorite songs + all my albums + some Deezer playlists I like and I shuffle this list and I'm much more happier! But I'm very angry I had to do this when I should have used 'Shuffle my music' feature!!
Conclussion: I don't like using 'Flow' and 'Shuffle my music' because they play some songs much too frequently while never playing many other songs (even from my favorites, which is totally strange)!
The new 'improvement' with more variations of Flow is also stupid in my opinion, I already use mixes for this (Pop, Metal, etc) and they work well. Flow is a great idea, but have only one Flow and make it well!
Guitar Hero
May 15, 2018
Hello,
I have the same issue of "Shuffle my music" limiting the choice of the music it will play to a few playlists of mine (I've counted only 12, currently). And always the same ones, day after day, and same behaviour on my iphone app, on the web on MAC, on the app on MAC and on the web on Windows. Then many of my playlists are never used in the Shuffle.
It is really too bad.
Please try to fix this, as I'm a great fan of shuffle playing.
Flo.Deezer
Ultimate Superstar
Ultimate Superstar
May 15, 2018
Hi there, sorry about that. I have had information from the devs that they are changing the way the music is selected. We can only ask for some patience at this point and thank your for your feedback!
Guitar Hero
May 15, 2018
Great news. Let’s wait then.
Thank you for your answer.
Roadie
May 16, 2018
Just responding that I’ve got the same problem.

It it happened a few days ago, before that it was a whole lot less.

My solution:

i started shuffling my favorites instead of all my music
Roadie
May 21, 2018
Same Here, Tried Desktop Client, App and website.

When I click on "Shuffle", It just plays the shuffle list without restarting it. I also tried to clear SmartCache (which is shared between the clients).

I can still shuffle my favorite songs list, better than nothing I guess