include
Skip to main content

Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 1,080 Topics
  • 5,752 Replies
1080 Topics
M
Lover
Marcormark
posted in Features & Feedback
The "Shuffle my music" feature is getting worse

I have used the "Shuffle my music" feature for many years and have never had any kind of issue.https://support.deezer.com/hc/en-gb/articles/115004269049-Favorites#how_to_shuffle_your_musicIn the past, it always added songs from all my favorite tracks, albums, and playlists to my listening queue. It was great, one of my favorite features. Now, instead, it is broken. Paradoxically, it was better when I had fewer favorites, as if surpassing a certain threshold made Deezer's algorithms unable to manage them anymore. Now it seems to consider only the recently added favorites from the last month, which it cyclically replays in a repetitive and annoying manner, while ignoring all my history from previous months and years, which it never selects. This is not normal. It has never been like this until a few weeks ago.It does not seem like an issue with my devices at all, because it occurs with both the Android App on my phone and the Web Browser on my notebook.I also noticed "Shuffle my music" i

52752
G
Runaway Baby
26 days ago
D
Runaway Baby
DankeatingRunaway Baby
asked in Features & Feedback
Deezer flow not showing all options on sonos and in car app

The full flow selection does not show on Deezer. Christmas is missing and it’s the same for the app in my car. All the additional wheel options do not show either (genre). Why is this? Surly it is reading the same data as the app?

143
D
Runaway Baby
26 days ago
Interstellar1
Runaway Baby
Interstellar1Runaway Baby
asked in Features & Feedback
Scroll bars are not legible enough on Desktop

Currently with the new redesign, the scroll bars are the same color as the background with only a 1px border, which makes them extremely difficult to see, especially when scrolling a long playlist. (This might not effect macos) I think this would be better if the scroll wheel was at least the same shade as the border, so that I could actually see it.

404
J
Tiny Dancer
1 month ago
M
Runaway Baby
Mic.LoRunaway Baby
posted in Features & Feedback
Logarithmic Volume Slider for Deezer apps

Hello,   when using Deezer in the browser or the Deezer desktop app, I noticed the volume slider is very hard to use at low volumes. A big part of the volume slider’s range doesn’t change the volume a lot, but at the very low end, the most significant part of the volume change happens. This way, it is very hard to set a low volume conveniently. I think this is because the volume slider just sets a value from 0 to 1 linearly with which the audio samples are being multiplied. My suggestion is changing this linear behavior to a slider where you can set a volume from, say 0dB to -80dB/-infdB. That way, it would be way easier to set deezer to low volumes conveniently.   Best Regards Michael

1566
Leonídia.Deezer
Community Manager
1 month ago
J
Runaway Baby
Jay PratteRunaway Baby
asked in Features & Feedback
disappearing features

When I first got my Pixel 9 Pro XL, and downloaded my Deezer account -it had an equalizer. As did all the music services on this device, but Dezzer has an equalizer as default. Now all of a sudden it's disappeared completely. I have no idea why this happened, It's a very important feature to me; It's actually a deal breaker as a subscriber If it's gone for good. Can somebody please tell me why I'm losing features on my pixel device that I just bought? My Apple devices are all the same in all have equalizers my Android device took it away, and I want to know why. 

262
Leonídia.Deezer
Community Manager
1 month ago
K
Runaway Baby
kevinbobRunaway Baby
asked in Features & Feedback
Your computer seems to be offline. We'll keep trying to reconnect.

How many years are going to go by before this message is removed from the desktop app?

101
Leonídia.Deezer
Community Manager
1 month ago
S
Runaway Baby
SunguraaaRunaway Baby
asked in Features & Feedback
Where Did My Download Button Go? Why Playlists Play Same Songs Over And Over?

Two issues driving me insane right now with Deezer. 1. All of sudden I don't have a Download button. I sometimes need to play songs in offline mode because I sometimes go where internet is almost nonexistent.2. In a Playlist of 400+ I shuffle bit the freaking app keeps playing about 20-50 songs over and over!!  Same each time. And please don't tell me to clear the cache or uninstall and reinstall or shuffle list from desktop app because I will instatenously combust with rage. Done all of that -not working. And it is not device related - I recently changed phones and same crap is happening to this phone. The only reason I'm still holding on to Deezer is the HF quality. 

301
Leonídia.Deezer
Community Manager
1 month ago
N
Tiny Dancer
Nas LDNTiny Dancer
asked in Features & Feedback
new tracks

Hey Deezer, why I can’t I play all new songs in the bell notification? I have to select to play one at a time. Should be able to hear all new tracks in one go. 

182
N
Runaway Baby
1 month ago
M
Runaway Baby
MutsyRunaway Baby
posted in Features & Feedback
Why have recommended artists and albums dissapeared - how/when do we get them back?

I mostly use Deezer via the Yamaha MusicCast app to play with lossless quality via my net streamer.  MusicCast has its issues from time to time as Airable sometimes seems to suffer from latency and hang ups either on its own servers, or at either the Deezer or Yamaha ends, but for the most part these are swiftly resolved and aside from the awful GUI, its a good service. Partly due to the awful GUI, and partly as i’m typically too busy focusing on my day job to want to spend more than 30s figuring out what to listen to next, my go to feature on a several times a day basis, was ‘recommended artists’ and ‘recommended albums’.  These would change weekly (usually just about enough time for me to have gotten through all of them) and appeared to be based on my recent listening preferences, which had the nice effect of allowing a certain degree of natural exploration as when an artist i wouldn't typically listen to was recommended and i’d had their tracks on a couple of times through the week,

767
Leonídia.Deezer
Community Manager
1 month ago
L
Tiny Dancer
lamplightTiny Dancer
posted in Features & Feedback
Finding tiktok songs by sharing to deezer

How hard would it be to add the ability on mobile to share a tiktok to deezer and deezer will find the song in that link, allowing you to add it to favorites or wherever easily. The "identify this song" feature in search is great but when the sound is playing in a different app I cant search it. 

572
bluezzbastardzz
Deezer Legend
1 month ago
M
Runaway Baby
Milko AngelovRunaway Baby
asked in Features & Feedback
регистрация

Защо не мога да се регистрирам чрез мобилен оператор?

413
Nina Nebo
Deezer Legend
1 month ago
I
Runaway Baby
ILoveHunterMettsRunaway Baby
asked in Features & Feedback
deezer 2024

I have been streaming 24/7. I was just given a NOT ENOUGH DATA for my 2024 review. WHY?

777
Leonídia.Deezer
Community Manager
1 month ago
K
Lover
KeelsfordLover
asked in Features & Feedback
What exactly does "automated recommendations" do?

If I’m listening to “Shuffle my music”, how does toggling “Automated recommendations” on/off affect what comes up in the queue. Please be specific!

819
bluezzbastardzz
Deezer Legend
1 month ago
im.jordanmh
Runaway Baby
im.jordanmhRunaway Baby
asked in Features & Feedback
deezer logo redesign concept [:

CURRENT LOGOREDESIGN CONCEPT 

812
CharlyMX
Lover
1 month ago
B
Runaway Baby
boardtcRunaway Baby
posted in Features & Feedback
Why should long term subscriber stay?

I've been with Deezer since the start, because there was a plug-in in my squeezebox, that's 17 years.I've always been the only one of my friend groups to not be on the big one. Nothing new there.Is was annoying when they sent links and playlists.The playlist imports utilities used to work but no longer.Then the execlusive podcasts started, I've missed those.Now 15 hours of audio books is included in membership. I've seen people complain 15 hours is not enough but for me that would be perfect.Are there any plans afoot to match these deals and give a customer of 17 years a reason to not move next month?

803
Leonídia.Deezer
Community Manager
1 month ago
R
Runaway Baby
repeatrepeatRunaway Baby
asked in Features & Feedback
Private collaborative playlists

Currently, if you make a playlist collaborative it is necessarily public. This appears to make it so that *anyone* can add tracks if they chose to. I would prefer to be able to make a playlist collaborative, but only editable by people who I share it with directly (and preferably only visible to them as well).I consider this not only a usability issue, but also a trust & safety issue, since someone could be targeted for harassment by having their collaborative playlists spammed.

221
Nina Nebo
Deezer Legend
1 month ago
A
Runaway Baby
Alan.HeneghanRunaway Baby
asked in Features & Feedback
deezer family

HiI have subcsribed to deezer family.Does this allow me to listen on 2 devices at the same time? I thought this was allowed with deezer family but it is not letting me.Thank you

935
Leonídia.Deezer
Community Manager
1 month ago
H
Runaway Baby
hallefieldingRunaway Baby
asked in Features & Feedback
what happened to songs on main page?

There used to be a feature on the home page where it shows about 12 songs you can play then it would play similar songs after, where did it go???? I loved it 

343
E
Tiny Dancer
1 month ago
kxrozdzr
Runaway Baby
kxrozdzrRunaway Baby
asked in Features & Feedback
do i need to buy premium to listen to music on deezer

i’m trying to listen to songs on deezer but every time i press play it just gives me the prompt to buy premium and doesnt let the song play.

221
Nina Nebo
Deezer Legend
1 month ago
W
Runaway Baby
wAhRunaway Baby
asked in Features & Feedback
artist in deezer but unable to listen to their songs

michael wong guang liang his songs are in deezer but we cant listen to them..

172
Nina Nebo
Deezer Legend
1 month ago
W
Tiny Dancer
Willmeb91Tiny Dancer
asked in Features & Feedback
Top 2023

Hi all, I got access to my top 2023 the other day and loved relistening but I can't seem to find it anymore?Any ideas?Mary

464
W
Tiny Dancer
1 month ago
A
Runaway Baby
ADJRunaway Baby
asked in Features & Feedback
Your computer seems to be offline. We'll keep trying to connect.

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

346650
G
Tiny Dancer
1 month ago
J
Runaway Baby
JovssRunaway Baby
asked in Features & Feedback
Downloaded music doesnt load when I have no service

Hi. So I have Deezer taking over 26gb of iPhone storage. All my “favourite” music I have allowed to download on the setting provided…thinking that I can listen to this when I don’t have internet or service. Numerous occasions I have been caught with no service  (on plane, gym underground etc）How am I able to listen to downloaded music when I need internet to load all 3000 songs first. Am I doing something wrong or?

453
S
Lover
1 month ago
E
Runaway Baby
E-DogRunaway Baby
asked in Features & Feedback
Anchor

whatever happened to the anchor that used to tell me the name of the artists and title of the song?

507
Leonídia.Deezer
Community Manager
1 month ago
dgoorevitch
Lover
dgoorevitchLover
asked in Features & Feedback
What's the difference how many devices if you only listen on one at a time?

What difference does it make if I have deezer on my laptop, desktop (virtual), and phone and desktop (real) if I only use one at a time? It is only because Deezer broke its promise to have gapless play on the web/desktop app that this is necessary anyway, I can only listen to opera on my home stereo by installing a virtual android system on my laptop/desktop machines because the mobile app has gapless play.

6298
Leonídia.Deezer
Community Manager
2 months ago
TERMS OF USE DEEZER COMMUNITY SITE