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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

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1203 Topics
D
Runaway Baby
DafonRunaway Baby
posted in Features & Feedback
I'm starting to get pretty tired of Deezer to be honest

I already made a comment one time about how slow it can be, which may be expected with large playlists and slow networks I suppose.But I'm just gonna list some other annoyances I ran into over the years after I switched, cause it all piles up over time. Playlist limits, most of my playlists have around 500 songs with some more than that. But sometimes I feel like listening to a combination of genres/moods and it's cool that I have the option then to queue multiple playists and hit shuffle. However because I have to go in each playlist and queue it it takes some time to set this up every time, so I try to save the queue I made but it's over 2000 songs so that doesn't work. Saving tracks for offline, I don't know what my expectations should be but there's been plenty of times where I end up in a place with no connection and then I try to play a downloaded list but it just ends up a blank list while telling me "No connection". I know there is no connection, that's why I went to "Downloade

412
awesomemac
Deezer Legend
S
Runaway Baby
SunguraaaRunaway Baby
asked in Features & Feedback
Where Did My Download Button Go? Why Playlists Play Same Songs Over And Over?

Two issues driving me insane right now with Deezer. 1. All of sudden I don't have a Download button. I sometimes need to play songs in offline mode because I sometimes go where internet is almost nonexistent. 2. In a Playlist of 400+ I shuffle bit the freaking app keeps playing about 20-50 songs over and over!! Same each time. And please don't tell me to clear the cache or uninstall and reinstall or shuffle list from desktop app because I will instatenously combust with rage. Done all of that -not working. And it is not device related - I recently changed phones and same crap is happening to this phone. The only reason I'm still holding on to Deezer is the HF quality.

782
E
Tiny Dancer
C
Runaway Baby
CoMicFontRunaway Baby
asked in Features & Feedback
Chatbot support is useless ! 🤖👎🍓

So, I had an issue. I searched the web to solve it by myself (browsing and stuff). Couldn’t do. So, I wrote to Support. Answer came instantly ! Written by… Melody, Virtual Agent 🤮 Melody suggested that I didn’t think of (1) relauching my browser, nor of (2) checking if my Internet connection was alive. I guess I’m THAT dumb… So, I wrote back a long answer stating it should be more clever and helpful, as I had in the past with a real person. I also asked to “forward to a human”. Its response ? “Please rephrase your question.” 😮🤯🤪

244
GropplerZorn
Deezer Legend
T3kn3vra
Runaway Baby
T3kn3vraRunaway Baby
asked in Features & Feedback
Inquiry About Deezer's Universal Links Feature

Dear Deezer Team, I recently heard that Deezer is planning to introduce universal sharing links similar to Tidal's, allowing users to share music across different streaming platforms. Could you please confirm/deny if this feature is being rolled out in late April 2025 as rumored? Also, if it DOES exist, how will this universal link functionality work compared to Tidal’s implementation? EDIT: ## Tidal's Universal Link Feature **What It Is** Tidal's universal link feature allows users to share music—tracks, albums, or artist pages—with anyone, regardless of which music streaming service the recipient uses. When a recipient opens the shared link, they're taken to a special Tidal web page where they can choose their preferred streaming service (like Spotify, Apple Music, YouTube Music, or Amazon Music) to play the content. **How It Works** - Share a song, album, or artist from the Tidal app using the share menu. - The recipient opens the link, which leads to a Tidal web page listing multip

272
T3kn3vra
Runaway Baby
M
Runaway Baby
mathieu.pRunaway Baby
asked in Features & Feedback
Currently playing music action button not working

Action button of a currently played song is really badly located. As the 3 dots are at the screen stop right-hand corner and close to very edge of the screen, tapping on it nearly never works. The UI should be updated so that it's located at a position easier to use. The main consequence is not being able to use the features within that action button which ends up in a bad UX which may ends in a downsell or churn

182
M
Runaway Baby
N
Runaway Baby
Nic3Runaway Baby
posted in Features & Feedback
every day error

Every-day there is the start of a podcast. Every-day the sentences sounds double. Then Every-day there is the error. I have a PAID subscription, what is going on?. Help a girl out!

272
N
Runaway Baby
V
Runaway Baby
Velibor.918Runaway Baby
posted in Features & Feedback
The New Updates UI is Terrible

The new Deezer UI is just made the extra info about artists (with the " : " icon) much harder to access, without any particularly justifiable reason. I understand that they're rolling out a new algorithm that needa there to be more space for the new like and dislike button, but as someone who usually enters an artists page / the album page from a specific track, this change just makes Deezer much more of a hassle to use, and the UI couldve kept all three buttons. What irks me about UI changes like this is that the user doesn't have the choice to opt in or out, and that they can't use the old UI if they prefer. I feel forced to sacrifice my experience for a feature that I probably wouldn't even use.

825
awesomemac
Deezer Legend
M
Lover
m4a4Lover
posted in Features & Feedback
Notifications from artists I did not like?

Why did I just get a bunch of notifications from artists I did not like? I though the whole point of liking an artist is that you can stay up to date on their stuff, why am I seeing artists I don’t really listen to (or have never listened to) give notifications for songs I wouldn’t want to listen to?

63437
F
Tiny Dancer
H
Runaway Baby
HaenslRunaway Baby
asked in Features & Feedback
circel onder foto van een song

Na de laatste update is de cirkel met 3 puntjes onder de foto van het nummer dat wordt afgespeeld, verdwenen. Hier kon je bijv. toevoegen, naar album gaan. Waarom?

261
GropplerZorn
Deezer Legend
V
Runaway Baby
Victor HuntingRunaway Baby
asked in Features & Feedback
Yamaha R-N800A Deezer Connect support

Hi, Does Deezer Connect support Yamaha R-N800A streaming amplifier? I see it supports R-N803 which is very similar to N800A, but I cannot connect to it directly from my Deezer app on Android. I’m only able playing Deezer music through Yamaga Musiccast app, which is not good. Thanks in advance.

1469
T
Tiny Dancer
Dellenbusch
Runaway Baby
DellenbuschRunaway Baby
asked in Features & Feedback
Algorithm settings soace

The last two updates mentioned a new Algorithm settings Space. Where can I find this space or settings. I can't find it anywhere, not on my iPad, not on my iphone.

407
awesomemac
Deezer Legend
B
Tiny Dancer
brma1036Tiny Dancer
asked in Features & Feedback
HUGE PROMBLEM!!!

I USED LYRICS 2 DAYS AGO FOR TRACK ZOMBIES 123 FOR MY CONCERT AND NOW I CANT MY CONCERT WILL DECIDE IF I BECOME A POPSTAR I NEED LYRIC BY TOMORROW OR I WILL NEVER USE DEEZER AND CANCEL MY PREMIUM I WAS GOING TO DO IT FOR 10 YEARS BITCHES FUCK YOU GUYS PUT LYRIC OR I QUIT DEEZER FOREVER AS WELL AS ALL 20 SISTERS AND 10 BROTHERS PLUS 2 PARENTS ALL PREMIUM!!!!

122
GropplerZorn
Deezer Legend
C
Runaway Baby
coyw98Runaway Baby
asked in Features & Feedback
Play song next is gone in most recent update?

Title says it all. I'm trying the new flow algo and it's actually been decent. That said, sometimes I want a specific song to play next. On Android with the latest update if I'm in the flow playlist, when I search a song it does not give me to the option to add a song to play next. Am I overlooking something?

40
C
Runaway Baby
N
Runaway Baby
nirefrati
posted in Features & Feedback
deezer app on apple tv & deezer app on ios?

Below is the response from Deezer support. After attempting to control it through Connect from iOS to tvOS, I realized that it isn't functioning at all Hello xxx Yes, you can control the Deezer app on your Apple TV using your iPhone with the Deezer app on iOS. This is possible through Deezer Connect. Here's how you can do it: 1. On your iPhone, open the Deezer app and go to the player.2. Select the audio options icon located in the bottom-left corner.3. Select Deezer Connect.4. Choose your Apple TV from the list of available devices. Your music will then play from the selected device. Just make sure both devices are connected to the same Deezer account, connected to the internet, and the Deezer app is open on both devices. For more details, you can check out this link. Thanks,Melodie

343
Alfredo.Deezer
Community Manager
A
Runaway Baby
AbdulaziziRunaway Baby
posted in Features & Feedback
Songs Suddently blacked out

Hello, I have this playlist from a long time and suddenly songs greyed out or blacked out! can you explain the problem?

4358
Alfredo.Deezer
Community Manager
Z
Runaway Baby
zx6dudeRunaway Baby
posted in Features & Feedback
Vertical 4k monitor

On Windows, the Deezer app doesn't remember the window size when the app is on a 4k monitor, when the monitor is on a vertical orientation. It always comes up re-sized and spills over outside the screen. It is frustrating to have to resize the Deezer window every time I restart my computer or the app. Can you please fix this?

484
Z
Runaway Baby
D
daxy
asked in Features & Feedback
Offline mode not working

Why i cannot be on offline mode ??

86619
bluezzbastardzz
Deezer Legend
Rudi
Alien SuperStar
RudiAlien SuperStar
published in Features & Feedback
Windows/Mac Deezer Desktop/Web App - Feedback for improvementsFeedback

Our Desktop/Web app can improve, and we need your help This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms. What should I post here? if the app needs User Interface or User Experience (UI/UX) enhancements, let us know if the app should be compatible with certain devices or audio outputs, we're with you if there's a cool integration we should consider, shout out and if any feature is missing, don't forget to mention This topic is intended for version 4.20.0 and above, and for our browser version

6833317
Alfredo.Deezer
Community Manager
S
Runaway Baby
Skiptra6Runaway Baby
asked in Features & Feedback
Situation

There are specific artists that are in my Playlist that will not play (at all). There are songs that I want to delete from my Playlist. The option to delete the songs are not there. With the number of people that I have recommended to Deezer, and the number of your customers. I SHOULD NOT be contacting you with this minuscule problem. Deezer representative LET YOUR Quality speak for your company. PLEASE DO NOT INSULT MY INTELLIGENCE WITH A HALF ASS RESPONSE!

72
Nina Nebo
Deezer Legend
D
Tiny Dancer
Dragon WarriorTiny Dancer
asked in Features & Feedback
Lyrics button disappeared

Lyrics button from all the songs disappeared and lyrics button was so helpful for me to sing and understand the song but now it's looking even boring too so please helpppp

3308
Alfredo.Deezer
Community Manager
H
Tiny Dancer
HanaetherTiny Dancer
posted in Features & Feedback
synchronised queue list

Hello ! I have an issue with de synchronised queue list, when I'm listening on my phone and want to switch on my desktop the songs are not the same but still start playing in both times. I would like to have a synchronist song interface to manage my desktop sounds from my phone and the same thing when i switch. I hope it's clear and understanding Thanks

91
J
Lover
F
Runaway Baby
funkemunkyRunaway Baby
asked in Features & Feedback
Deezer does NOT like Siri on CarPlay

Device Information iOS Version: 15.3.1 Deezer Version: 9.6.0.3 iPhone Model: iPhone 13 Car Model: Hyundai Ioniq 2019 Limited. Issue at hand I’m deathly scared of replying to text messages while I’m driving using Deezer. Any time a function on CarPlay uses Siri for something, the music pauses. Unfortunately, after the prompt the music does not resume on CarPlay. To actually get the music to resume, I’m forced to open Deezer on my phone and press the play button. Now, after the Siri prompt, the play button is in the play position so I click it twice to reset it. The timeline isn’t actually changing on the app, but it states its playing. Hopefully that steers you all in the right direction for fixing this. It’s been an issue ever since I got my iPhone 13 when it released, otherwise I’m forced to cancel my Hifi subscription.

965
awesomemac
Deezer Legend
G
Lover
GarabetLover
posted in Features & Feedback
Chromecast fails to work for some reason

No matter what I tried, I couldn't get Chromecast feature to work properly. I have a Xiaomi Android Tv Box with an ethernet port and a Google Chromecast 4K device with WiFi connection only. I have top of the line home network and an Internet connection but Deezer Cast feature never works properly with neither of my devices. I get interruptions after few minutes of casting and it stops playing after that. I have a Yamaha receiver with Deezer features built in but the Yamaha app is quite bad. I want to use Deezer's own app to remotely control the playback. We need a proper Deezer Connect feature anymore. I would love to control playback with my Yamaha device like i do with Spotify

204
Alfredo.Deezer
Community Manager
J
Runaway Baby
Jeff HerrRunaway Baby
asked in Features & Feedback
Android Auto heart button.

When I use Deezer on my cell phone (android), the heart button works fine. When I try to use the heart button in Android Auto, it doesn't seem to work. It doesn't show a change in status of the heart button. Any ideas?

93
Alfredo.Deezer
Community Manager
C
commverick
posted in Features & Feedback
Long-time Spotify Premium user - why should I move to Deezer?

Hi all, I've been a paying Premium user for around eight years now and am pretty happy with it but I'm open to discovering new things. What are the good reasons, in your opinion, to shift to Deezer?

335770
A
Tiny Dancer

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