Features & Feedback

Esta pseudo app tarda siglos en cargar la música aunque estés en una buena red o, lo peor de todo, aunque la hayas descargado previamente. Me pasaba algo similar con Tidal, ¿Es el formato o simplemente son malas apps?

Hello there! I have one question : When I use Deezer at Android auto, there is a tab where there are the mixes (eg. rock, jazz, etc.) However I cannot find where the mixes tab is in the Android App, where I could find all the mixes (genre, mood, decades etc). Could you please help me?Thank you a lot!

I streamed on the way to and from college almost every day this month and it's saying I didn't stream enough to see my deezer month? I've streamed more this month than I ever have before, it was obviously more than 15 minutes

Heel irritant,maar de meeste podcasts die ik wil luisten worden niet geladen. Hebben meer mensen hier last van?

May I suggest a function, when track’s clean version is not appearing or not played in flow and automatic play? Perhaps in options we can mark that we dont want track’s clean version to be displayed or played AT ALL. Thank you for your consideration!Imi

Hi. I really like the new feature of pinning various playlists, including Flow, to the top of the app. Right now, I don't see the option to pin a Flow with new tracks, although that would be really cool. Thanks in advance. 

The Album https://www.deezer.com/de/album/803683841 belongs to https://www.deezer.com/de/artist/323018211See also https://ashendeath.bandcamp.com/album/leave-the-flesh-behindIs this the right place to report something like this, or what is the correct procedure?I have a few more... 

You've modified the home screen again and moved the "Mixes Inspired By" section, which you placed far below.This is a section I use a lot, and I have to scroll all the way back up the page when I want to refresh it. Please move the section back to the top or allow everyone to customize their home screen.

I’ve been listening to other things recently, so maybe it’s not just gone, but today I thought I’d listen to Flow and… it’s gone! I can’t see it either on Windows or Android – is this just me?I’ve discovered hundreds of great tracks through Flow over the years, so I’m really not happy if it’s gone permanently (and I can’t think of a single good reason for doing it. Plenty of bad ones though).

I’ve been testing out Deezer for a few days, I love the good audio quality, but I’m having some major issues with the music Deezer is choosing for me. Any time I try to use one of their mixes it gives me absolute nonsense. A mix based on a melodic, instrumental song gave me a Cardi B song as the second one. That was jarring. And annoying. I added her to my do not recommend, and then tried another mix. Again, based on an instrumental track, but the second song was rap. Then I got a song similar to the one that started the mix, and then the next song was a bass-heavy housemix.Is there some kind of setting I’m missing to make it stop doing this? I understand not every track in a mix being perfect, but these aren’t even close to the same genre. I come from Spotify and though I don’t expect the algorithm here to be as good as the one on Spotify, I expect it should at least be able to understand basic differences in genre. It’s only made worse by the fact that I can’t see what song is coming

Reopening this again to state the obvious. Ads are coming from deezer, no reason why an American podcast from years ago would start injecting Dutch ads in the podcast. I've listened to the podcast completely before and I'm in the process of doing a 2nd run through it, and now it has ads. The podcast is over 10 years old. The podcaster has its own ads already, which are part of the episode(not injected before it) Please remove the ads

Please, If you allow us to do the work for your overpaid IT staff, at least allow us to do it in our language, and this from the help desk home page. The beginning of the beginning in short. (Thanks Google translator) Thank you!

Add categories like Indie, classical and country as an option in flow 

Where is this please?  I still can’t sort artists and ALSO playlist view via A to Z.It’s absolutely ridiculous that you ever thought of deleting such a basic feature. You guys are taking us back to the neolithic age :)  

I see only old posts in this community on this topic. On the Deezer website it is displayed that it is possible. See screenshot.  I tried but in my google home I cannot find Deezer as a linkable music service. I want to be able to use Google Assistant finding results in Deezer. It now only finds in Youtube. 

Great news that the track limit has been increased, now how do we merge two playlists? I do not see the function on the web player. When I access a playlist on iOS using there three dots I see “add to playlist” but then I get a “selected tracks already in playlist”.  Surely I am missing something? ​@Jamie Deezer ​@LeonDeezer 

Hi,I’m new to Deezer and I am trying to turn off autoplay, like most people I just want to listen to music I choose. I find the autoplay incredibly annoying and I am intelligent enough to search for/find new music without any help.I have searched both community and support pages. I have found loads of comments complaining about not being able to turn this feature off. However, most of these are years old and don’t answer the question.So my own question is -is it actually possible to turn autoplay off on mobile, desktop and when casting to Alexa? Please can anyone give an update on this issue and if it is possible to turn off,  a simple step-by-step guide on how.Many thanks

Will the album limit of 2000 be raised in the future? last week I reached the limit and I personally use the albums overview as a kind of database for me. Would be great if the limit will be resolved... thanks & regards henryk

I’m getting constant ads while listening on a podcast. Every 10 minutes I get an ad from the same company. I’ve read that premium subscription is not supposed to have ads and those are ads in the podcast itself. I highly doubt that as the podcast is American and the ads are exclusively for a Finnish online shop. They are also completely different themes (a true crime podcast and an adult toy online shop 🙄). I’m truly disappointed. I switched to Deezer from Spotify when they started playing ads during podcasts but at least Spotify is open about this and they had maybe two ads during an hour long episode.

When using flow, after each track finishes it does not play the next track. I have to open phone to press play. Very annoying 😑 

I am the admin of a family subscription.Me and my brothers try to share music with each other, through What's App mostly. It doesn't work. Takes us to a page that allows us to sign in to Deezer instead. When we do, it just has sign in page but doesn't go to the shared playlist or other Deezer content.When I try sharing within Deezer, I get a message saying I am not following anyone. But I have followed both my brothers and this shows on my Deezer profile that I am following them.Feels incredibly clunky and unintuitive.Not sure how to resolve this.

Instead of seeing the album covers for all the Pink Floyd songs on my playlist, I'm seeing just a text description of the album covers. 

On Windows, the Deezer app doesn't remember the window size when the app is on a 4k monitor, when the monitor is on a vertical orientation.It always comes up re-sized and spills over outside the screen. It is frustrating to have to resize the Deezer window every time I restart my computer or the app. Can you please fix this? 

My app stops everytime a song ends. Is something wrong

Hi there, I keep running into the issue of my New Releases playlist not updating right at midnight (EST) on Fridays. It doesn’t update until around 3PM EST. Also, some “new music Friday” playlists update late on Fridays. Spotify and Amazon Music both do a better job at updating playlists and suggestions right at midnight. Has anyone else experienced this issue?Thanks!