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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 1,080 Topics
  • 5,725 Replies
1080 Topics
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Runaway Baby
Pierro_notRunaway Baby
asked in Features & Feedback
Flow /Focus repeat one track

When I listen to Flow/Focus it repeats only one song - see the print screen below.I’m using Deezer for years and have a ton of favorite songs, albums, artists, playlists, so it is not the problem.Other flows work normally.The problem exists both on windows and android.   

445
P
Runaway Baby
1 year ago
G
Runaway Baby
Gabriel666
asked in Features & Feedback
Why i cant scroll down in my desktop deezer app in windows?

I try to scroll down in the app but i cant and i dont have scrolling bar either.

1321
Yula
Moderator
1 year ago
C
Runaway Baby
charlieavRunaway Baby
posted in Features & Feedback
Looping and timing when using Deezer flow

When listening to music on Deezer flow, it is not possible yet to loop the song you're currently listening to, nor to set a timer to stop the music, as is possible when listening in regular playlists. it would be a welcome feature.

81
Yula
Moderator
1 year ago
S
Runaway Baby
SiliconRavenRunaway Baby
posted in Features & Feedback
I cannot transition between mobile and desktop because the destination is stuck on previous listening session

I have noticed several times now that I cannot switch from playing on one device to another because the destination device does not have the current session information. So if I was listening to a podcast in the previous session, decide to play a music playlist on my phone in the current session. If I want to switch to desktop and continue listening to the playlist, the desktop app shows the podcast I was listening to before instead of the playlist I am currently listening to.And with podcasts, sometimes I listen to a long podcast on my phone, end the session and come back later and want to continue listening on desktop, but when I hit play, the podcast starts from the beginning.On Spotify I can pause playback on one device and immediately resume on another device. I can press play on the target device and it will pause on the previous device.  Why can’t I do the same on Deezer?

285
S
Runaway Baby
1 year ago
williammelvin
Runaway Baby
williammelvinRunaway Baby
posted in Features & Feedback
Mixes inspired by being savable as a playlist

 a quick suggestion if I may, I love the "mixes inspired by" In the music tab. But I cannot seem to be able to save the mix as a new playlist. Adding each track to a playlist manually would be arduous. Thanking you in advance

341
Yula
Moderator
1 year ago
J
Runaway Baby
James CardwellRunaway Baby
asked in Features & Feedback
membership price

Hi I’m just going through my outgoings and didn’t realise your charging me £22.99 per month? I can get Spotify and save £6 per month! Is there something you can do about this or is it time to switch? I have been with you a while now. 

364
Yula
Moderator
1 year ago
G
Runaway Baby
gezmoorRunaway Baby
asked in Features & Feedback
Deezer app not working on Panazonic GZ950 OLED

I’ve not been able to log in to Deezer on my TV (Panasonic GZ950 OLED) for about 3 months now. I keep getting “you don’t appear to be connected to the internet” error.There is nothing wrong with the TV’s internet connection, every other app (Netflix, Amazon Video, Disney+, AppleTV etc etc) all work absoutely fine, just the Deezer app doesn’t.I’ve done everything bar factory reset the TV, which i’m not prepared to do as clearly this is a Deezer app issue. (i.e. switched TV on/off at the mains, reset the internet connection, uninstalled and reinstalled Deezer), none of it worked. Please get this fixed. I’m not going to continue to pay a subscription for a service that won’t work on my prefered device.

835
G
Runaway Baby
1 year ago
J
Runaway Baby
JustiinRunaway Baby
asked in Features & Feedback
Hires playback in the future?

For starter, I love the ability to stream songs at CD quality, but I'm wondering when Deezer will add the ability to playback songs at Hires quality. As far as I know, Deezer partnered with MQA a while ago, so the feature should have been released after that?

261
Yula
Moderator
1 year ago
jirikovoego
Lover
jirikovoegoLover
posted in Features & Feedback
Alexa skill

It seams Alaxe skill has been improved. I'm able to play my own playlists finally. Good work, thank you for it!

131
Yula
Moderator
1 year ago
T
Runaway Baby
thycennRunaway Baby
asked in Features & Feedback
hacked account

Someone else is using my account without my permission. The music I play is often interrupted by what they’re playing.

1532
T
Tiny Dancer
1 year ago
I
Runaway Baby
Iain SRunaway Baby
asked in Features & Feedback
Xbox Surround/5.1 support

Hi, I use a Sonos arc, woofer and 2 era 300s. When using the Xbox App on my Series X, there is no 5.1 or better support for sound. Is this an issue, or is surround sound not directly supported through the app on Xbox? I found this kinda disappointing tbh!

821
Yula
Moderator
1 year ago
L
Runaway Baby
LorenzRunaway Baby
asked in Features & Feedback
No surround sound on XBox

When connecting my laptop to my sound system over HDMI, I was surprised to have surround sound working. I am using the webpage on Firefox, receiver is connected over HMDI. While using the app on the Xbox, I sadly only have stereo output, although I have uncompressed 5.1 output configured in the Xbox settings.I also tried enabling audio pass-through and using Deezer over the Edge browser with no success.Does Deezer even support surround sound? Maybe this is some virtualization on my Laptop in pipewire (Linux). On the other hand, I didn’t have surround sound on all songs (for example, My woman by Lew Stone was stereo only).

573
I
Runaway Baby
1 year ago
dgoorevitch
Lover
dgoorevitchLover
posted in Features & Feedback
Repetitive!

One of the joys of listening to Deezer is to discover new things I haven't heard before. But the algorithm is set to play the same things.After Playing JJ Johnson's Proof Positive, 34 tracks followed. Four of them were "Laura" (from the same album) and five of them were "Turnpike" from the same album. So, almost 1/3 were the same two tracks.That has to be fixed. It is absurd.Correction!!! One more track has played and “Laura” has come on again.

354
E
Lover
1 year ago
M
Tiny Dancer
mgrqrkTiny Dancer
posted in Features & Feedback
unoptimized Desktop App?

While using Deezer on my Pc I ran into some problems along the way. These Problems are for example relatively long loadtimes, when opening a already fully downloaded playlist or big spikes in the internet and CPU usage for no apparent reason. Because of these spikes I can’t really use Deezer while playing Destiny 2 for example, because the game is already taking up most of the ressources my Pc has to offer and if Deezer then spikes at ~30% CPU usage or 12Mb/s internet usage, even when I’m just listening to downloaded songs, my game just completely lags out. I don’t know if this is normal for a streaming service or if the Desktop App just isn’t really optimized. It would also be nice to have an offline mode, so that there are at least no more spikes in internet usage while enabled, if the CPU spikes are normal.

350
M
Tiny Dancer
1 year ago
adaetatem
Runaway Baby
adaetatemRunaway Baby
asked in Features & Feedback
"Your payment card is about to expire' Pop-Up won't leave!

At the beginning of March, the 'Your payment card is about to expire' pop-up started coming up because evidently, the card used to fund the subscription of my account expired at the end of the month. The card automatically jumped to another and all payments were payed but almost halfway into the next month, although the card has expired and been replaced along with all payments made, the pop-up continues to come up every time the app is restarted. It was a helpful reminder about a month ago but now it's just a nuisance. 

967
Yula
Moderator
1 year ago
M
Runaway Baby
mmryRunaway Baby
asked in Features & Feedback
Disabling Dolby when using the 360 app?

I have an Android phone with Dolby Atmos support (enabled in the phone settings).  When using the 360 app (with Sony headphones), do I need to manually disable Dolby on my phone? Fwiw, I don't notice any difference between 360 with Dolby on and 360 with Dolby off, so I wonder if the app is disabling it by itself. 

1233
Superschlumpf
Deezer Legend
1 year ago
andmare36
Runaway Baby
andmare36Runaway Baby
asked in Features & Feedback
Problems with little-known artists

I have noticed that little-known artists on the platform have problems displaying songs in the Top Songs section. Let me explain: an artist like Frank Sativa has a rich discography, yet there are only 5 or 6 songs in the Top Songs section, including one that is not his. This situation is not conducive to listening to the artist; to listen to more songs, one has to browse through his discography. This does not happen with famous artists, who have many songs present in the Top Songs section. This problem is quite frustrating when listening to an emerging artist. I hope you will solve

416
Yula
Moderator
1 year ago
D
Runaway Baby
deezywheezyRunaway Baby
posted in Features & Feedback
Playlist tagging

A feature that I used a lot on Spotify was playlist folders. I see there’s an existing feature request for this, which is no surprise. However, I actually think that system is limiting because each playlist could only exist in one place (unless duplicated).It would be much more useful to have a system for tagging playlists. Each user would have their own pool of custom tags with which they could freely associate playlists. A user could then associate whatever playlists they wanted. Examples:pop, rock, electronica, jazz (genre) happy, sad, excited, chilled (mood) getting ready, winding down, bedtime, party (situational) home, gym, car, work (location) new, old, favorites, recommended by friends (whatever 🙃)So a playlist could be tagged pop, electronica, happy, getting ready, gym and appear under all of those tags.Concrete requests:As a user I want to create/read/update/delete tags for playlists. As a user I want to tag a playlist from within the playlist view. As a user I want to tag p

632
Yula
Moderator
1 year ago
F
Runaway Baby
Fran LjubicicRunaway Baby
asked in Features & Feedback
Why does it take so long to get an access for backstage?

Hello! I am waiting for my backstage account, I don't know why It's taking so long. Can you speed the process up? Did I fill the form incorrectly?My Artist name is "Qad" sorry for bad english

603
R
Tiny Dancer
1 year ago
J
Runaway Baby
jimjimRunaway Baby
asked in Features & Feedback
how to stop dezzer automatically starting when I switch my laptop on

how to stop dezzer automatically starting when I switch my laptop on cant find option to turn off start in preferences

3491
Yula
Moderator
1 year ago
M
Runaway Baby
Markus85BlnRunaway Baby
posted in Features & Feedback
vor jedem Song kommt eine stimme

Hallo vielleicht kann mir ja jemand helfen.   Immer wenn ein neuer Simg anfängt höre ich eine leise Weibliche Stimme die den Künstler und den Titel vorstellt allerdings auf Englisch.   Wie kann ich das deaktivieren??

111
Yula
Moderator
1 year ago
Saffire
Runaway Baby
SaffireRunaway Baby
asked in Features & Feedback
Accessibility in the Deezer app. to the Deezer community!

Accessibility in the Deezer app. to Deezer Community! #confusing #mindthegap 

222
Saffire
Runaway Baby
1 year ago
M
Runaway Baby
MorpheunoxRunaway Baby
posted in Features & Feedback
Reduce rounded corners for albums and playlists

I’m only mentioning this now since I only just created a community account but the increased rounding of album and playlist cover corners when in smaller sizes is wayy too aggressive. And works especially bad when the album cover has an inner frame, in which case the huge rounded corners bite into it quite generously. This seems to only affect Deezer on mobile, and on the other hand, for currently playing tracks, the balance between cover size and corner radius is great !I do realise this is arguably an issue of taste but as a graphic designer I don’t agree with this impingement of such an essential part of music. It might seem negligible to some but I really think it doesn’t add anything while taking so much away… … I guess you could always have a toggle in settings to choose between regular and rounded corners throughout the app.

141
Yula
Moderator
1 year ago
D
Runaway Baby
Dspade22Runaway Baby
posted in Features & Feedback
My password was leaked

My password was leaked by y'all and if I found out it was intentional I am suing. 

281
Yula
Moderator
1 year ago
M
Runaway Baby
MikeyP06Runaway Baby
asked in Features & Feedback
Google home casting volume

So, I am thinking about switching from Spotify to Deezer. I listen to a range of music. One thing I find irritating with Spotify is that when you cast to a smart speaker, the volume varies according to the track. Would the same happen on Deezer? Having tried a couple of the artists that I know are quiet (Aretha Franklin and Aswad), I think the same thing is happening, but I would just like to check? Thanks! 

212
M
Runaway Baby
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE