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cannot browse audiobooks, message "the page hasn't loaded" appears all the time

  • March 2, 2025
  • 1 reply
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Hi there :)  apparently I cannot browse audiobooks nor podcasts because when I click on this message appears: " the page hasn't loaded, the content isn't available at the moment for a technical issue or because of missing internet connection", which can't be cause I'm browsing music with no problem. Is this a bug/will that be fixed? I can only see some audiobooks available clicking on "new audiobooks", but they're all in German, although I selected Italy as country, why is that? Can anyone help? 

 

This makes the user experience pretty annoying.

 

Thanks

 

Best answer by awesomemac

Hi ​@Davide Olcese,

Audiobooks on Deezer are primarily available to users in Germany, the Netherlands and Austria.

About the podcasts, those should be available in Italy.

https://support.deezer.com/hc/en-gb/articles/360003373317-Deezer-podcasts-radio-more

Are you only using your phone? Android or iOS? Have you tried to listen to a podcast on a web browser and did it work?

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awesomemac
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  • March 2, 2025

Hi ​@Davide Olcese,

Audiobooks on Deezer are primarily available to users in Germany, the Netherlands and Austria.

About the podcasts, those should be available in Italy.

https://support.deezer.com/hc/en-gb/articles/360003373317-Deezer-podcasts-radio-more

Are you only using your phone? Android or iOS? Have you tried to listen to a podcast on a web browser and did it work?


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