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So normally when I’m out and about I use the Deezer app (on Android), and just this morning I discovered a change to the Downloads section.

Up until yesterday my Downloads section was sorted A-Z by Artist, then Album. As of today that has been changed, and the list is no longer sorted at all. I reached out to Deezer support on this issue and this is what they responded to me with.

Deezer is always looking for ways to make your music experience better, faster and more seamless.
To achieve this, with the launch of the most recent version for Android 8.0.27, we have made a technical change by removing the A-Z sorting feature.
This decision was made to prioritize speed and improve how quickly your Playlists and Favourite tracks load. We understand this may feel like a change to how you organize your music, but our focus is on delivering a faster, more intuitive experience so you can spend more time enjoying your favourite tunes.

Pardon my language, but this is a crock of sh*t. I have several hundred albums downloaded on my phone to make listening easier on the go, and now it will be impossible for me to find what I’m looking for. Nothing about this is intuitive or faster, and loading my Downloads has never been a problem.

IMO this change needs to be reverted immediately, and whoever thought this was a good idea should be fired.

I would imagine being just as infuriated as you if this were to occur on the iOS app as well. Hopefully they decide to revert this nonsense change. 


100% agree I have been so bothered by this change. It makes everything takes much longer than it needs. I don't understand why they would change something that worked just fine.


Fully agree. What on earth watered these app developers thinking??? Not being able to listen to music In the way we want to? I'll not be a paying customer if this feature doesn't return 


Hi there

Fully agree, I like albums and artists. Not playlists or favorite tracks. Made the download section practically unusable. Imagine a library with all the books just stacked on the shelves in random order. You get me? 

 


I can't believe that a removal of a feature is considered an improvement. I use this feature daily. Why are they building a product like this? So angry.


The A-Z sorting is back already, just make sure to update your Deezer app to the latest version.
Thanks 


@Jaime.Deezer it is indeed back within playlists, but not for the Downloaded Music tab! At least, I've observed no change, and my app is updated to the latest version.


I agree with judebarnes. My app is up to date and the search function is not in the Downloads section and the search function isn't there either. To make things worse, the order seems completely random, so the only way to find an album is to scroll through the whole list of downloads.


I’ve just checked and confirm there is no sort feature showing in the downloads page, and no update available in the Google Play store.


Edit to my earlier message: my app is up to date and the sort function is not in the Downloads section and the search function isn't there either.


Totally agree with all the comments under the first post. I use an iPhone, and have a lot of downloaded albums. Predominantly as I prefer to listen to HiFidelity music (which is why I use Deezer) and download when on wifi. 

The fact that you cannot sort, or search your downloaded music, is a major major regression in the latest update.

And worse still, it takes a lot longer now when you select Downloaded music, for your downloaded music to appear. Initially I thought it was an issue with my mobile data, but no, it is the same on hi speed wifi.

 

To be honest, if Deezer can’t find a solution for this I have to start looking for another streaming service.  


I wholeheartedly agree with the comments here. The changes made to the Download tab represent a massive regression.

I'm a lorry driver and usually spend several hours a day in rural areas with poor network coverage. I have hundreds of albums downloaded in HiFi quality and stream them all day every day. Being able to sort them by most recently downloaded and alphabetically by album title or artist made it really easy to find what I wanted to listen to.

Another feature that disappeared on the recent update was the album artwork for the eight most recently downloaded albums being shown at the top of the download tab. I'm constantly downloading new albums and having them shown at the top of the tab was a very useful feature.

I've been a Deezer Premium subscriber for years and have never subscribed to any other streaming service. If Deezer don't reinstate all of the Download Tab's previous functionality I shall have to find another streaming service that offers what I want. Your move Deezer!


I never cease to be amazed at how dumb app development can be.

Let's improve things by removing functionality adding to customer frustration. 

Is there no adult in the room when these decisions are made?


Seems I’m not the only one missing the sort option in downloads. Also the search seems to have disappeared from downloaded albums. Combined this makes it hugely annoying to find anything in my downloaded music.

Also the download suggestions on top don’t add any value, please remove this “feature” and re-instate search and sorting. Showing the last downloaded albums also was appreciated, might want to bring that back as well.

Latest changes to downloads were a major step back in functionalities


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