include
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
Rudi
Rank
Userlevel 7
Badge +7
  • Rudi
  • The Godfather
  • 14344 replies

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

532 replies

A
Rank
Userlevel 2
Badge +2

https://deezer.page.link/Kn8mJMuyu39KN8CbA

 

Please add this album. Looks like the tracks were there at some point and now they’re not playable.

V
Rank
Userlevel 1
Badge

Hi

The Depeche Mode discography is missing the album Songs Of Faith and Devotion.
https://www.deezer.com/es/artist/545

Interestingly, in the Android App the Album is there, but not in both iPad and Desktop.

Can you check it, please?
Thanks

V@
J
Rank

Glad to see that Deezer has Epik High’s music, but the collection is for some reason missing at least one album. Is there any way to get SHOEBOX added to the service? Thanks!

D
Rank

Hello, Could you add the discography of Sight & Sound Theatres? they are available on other platforms but not on deezer.

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @Dayangek, our music acquisition is negotiated between artists and rights holders.

Unfortunately, we don't have direct input into this process, so I can't guarantee that we will obtain the song.

However, remember that if you have an active subscription, you can upload the song to your personal MP3 section on Deezer and then add it to your playlists. You can find a step-by-step guide here.

A
Rank

Could you guys add Touch Tone Telephone from Lemon Demon? I've found remixes of it and the artist, but a few of their most popular songs aren't there, including this one. I hate to bother, it's just a big favorite...

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @AkiraFire, I appreciate your request for Lemon Demon's "Touch Tone Telephone."

As much as we'd love to fulfill every request, our music acquisition process is negotiated between artists and rights holders.

Unfortunately, I can't guarantee that we'll be able to obtain the song.

In the meantime, if you have an active subscription, you have the option to upload the song to your personal MP3 section on Deezer and add it to your playlists.

Here's a step-by-step guide on how to do that: Upload MP3s To Your Deezer Account

Thank you for your understanding, and please feel free to reach out if you have any further questions or requests.

Reply


TERMS OF USE DEEZER COMMUNITY SITE