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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19510 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

K

KSK_Nico

Roadie

Most of the albums of “Strung Out” are available, but the album “Transmission.Alpha.Delta” of 2015 is missing for some reason.

M

Maryam Al-Maqrashi

Roadie

Esmaany Album by Hamza Namira

enta Ekhtart song by Tamer Ashour

Jaime.DeezerAuthor

Community Manager

Hi @Maryam Al-Maqrashi @Braden please check the info above in this topic to learn more about what happens when a song is not available.
Thanks :relaxed:

DanRow

Rising Star

Please try to restore the album denzel curry-32 Zel/Planet Shrooms, here is the link to the album https://deezer.page.link/1UfzbqC8zTYrijtT6 please fix it (it is not available in any country!). I will be very happy if you can restore it.

K

knopper291

Rising Star

Hello,

Can you guys ask for the following singles by Isaiah Rashad:

Smile (2016/Top Dawg Entertainment)

Nelly (2015/Top Dawg Entertainment)

I didn’t see a response to my last reply, but the ask still stands:

2 Chainz : B.O.A.T.S. II #METIME (2013/Def Jam Recordings)

2 more requests for the explicit versions of these albums. Only the clean versions are on Deezer:

Kid Cudi : Man On The Moon: The End Of Day (Deluxe) (Explicit) (2009/Universal Records)

Jay-Z : Magna Carta... Holy Grail (Explicit) (2013/Roc Nation)

Freezer

Rockstar

Would love to have the original mix of “Tales from Topographic Oceans” by Yes, without the infuriating 2-minute ambient intro that was added to an early remaster. Original track 1 is under 21 mins and launches straight into vocal.

Many thanks.

G

golexa

Rising Star

https://www.deezer.com/en/album/338133?autoplay=true

The album is completely unplayable

G

golexa

Rising Star

https://www.deezer.com/en/album/151862022?autoplay=true tracks 1 and 2 don't play

K

Kamel-E

Roadie

On Diasporas of Ibrahim Maalouf, tracks 5 and 9 are not accessible at all; title of the track remains grey. Furthermore tracks 10 and 11 do not want to download.

How can we solve this issue that happens as well with other albums?

Cheers