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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
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1847 replies

  • Tiny Dancer
  • 4 replies
  • November 14, 2021
Yula wrote:

Hey @invainmetal we’ve moved the releases to the correct page. :metal_tone4:

Thanks a lot @Yula!

We can now see the releases on our artist profile, but they appear also in the wrong artist one:

https://www.deezer.com/es/artist/555102

Moreover, our songs appear on their top list, being two of them in their top three!

 

Can these be removed from that profile and move the numbers to our profile? As we said, it has been an important release for us, and it seems we lost the chance to make a difference in the Deezer site.

 

Thanks agan!


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 15, 2021

Hey @invainmetal I double checked on our side, the albums are not linked to the page 555102 anymore. Yes, you can still see them on deezer.com but that is just because it takes a little longer for the website to update. The streams and the album are definetly linked to your page now (13250127). 


  • Tiny Dancer
  • 4 replies
  • November 15, 2021
Yula wrote:

Hey @invainmetal I double checked on our side, the albums are not linked to the page 555102 anymore. Yes, you can still see them on deezer.com but that is just because it takes a little longer for the website to update. The streams and the album are definetly linked to your page now (13250127). 

Great, thank you again @Yula!


  • Tiny Dancer
  • 1 reply
  • November 16, 2021

  • Tiny Dancer
  • 2 replies
  • November 16, 2021

Hi, I work with the artist Jaclyn Davies.  We’ve tried several times to claim her artist profile but the request keeps getting denied.  Here is the link to her artist page:

https://www.deezer.com/en/artist/9526464 

She does not have a music website or Facebook.  Here are her IG and Twitter links:

https://www.instagram.com/jaclyndavies/

https://www.twitter.com/jaclyndavies

She distributes with Distrokid, TuneCore and Tristar Records.  Anything you can do to help would be appreciated.  Thank you!

 

 

 

 


Hi I released my first song CELESTIAL today. But it shows up under a different artist with the same name.   

Link to my song -

 https://deezer.page.link/vcD9XKt8EkMggc2RA

My artist name is Sean O'Malley 

Is there any way to make my own artist account so it's not released by the other artist with the same name?

Thank you!!

 

 


Hi!

I’m a musician and I’ve claimed my artist page and added a few details, but there are tons and tons of music from other artists by the same name on my page. I don’t know if you will take them out or will take my music to a new page, but either way, please fix this! This artist page has my profile photo and my listeners. Additionally, two of my tracks are not on my artist page.

My artist page: https://www.deezer.com/us/artist/1870911

My music (please move all to one page for me):

https://www.deezer.com/us/album/245790332

https://www.deezer.com/us/album/200358522

https://www.deezer.com/us/album/185298482

https://www.deezer.com/us/album/183547502

https://www.deezer.com/us/album/181938362

https://www.deezer.com/us/album/181498972

Thank you in advance for your help!


JJST
Lover
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  • Lover
  • 75 replies
  • November 23, 2021

This album is not from this artist. Even though they’re both called Hyuna, the artist from the link is HyunA (with capital A) and she’s a rapper and dancer. The one from the single album is an indie singer.

 

And I already reported before about the several problems Taeyang has. There are several albums that are not his:


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 24, 2021

Hey @Tim Horte :v_tone3: Here is the new artist page https://www.deezer.com/en/artist/7163076


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 24, 2021

 

sdaviespa wrote:

Hi, I work with the artist Jaclyn Davies.  We’ve tried several times to claim her artist profile but the request keeps getting denied.  Here is the link to her artist page:

https://www.deezer.com/en/artist/9526464 

She does not have a music website or Facebook.  Here are her IG and Twitter links:

https://www.instagram.com/jaclyndavies/

https://www.twitter.com/jaclyndavies

She distributes with Distrokid, TuneCore and Tristar Records.  Anything you can do to help would be appreciated.  Thank you!

 

Some of the info in the form does not match the one we have from the distributor. If she does not have a label, leave the line empty, don’t write the name of the distributor or something else. @sdaviespa 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 24, 2021

Hey @Sean O'Malley Here is your new Artist Page https://www.deezer.com/en/artist/152372642 

 Congrats on your first release :dizzy:


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 24, 2021

Hello @thefatherbear I have cleaned your artist page, give it 24 hours to update please, as it was pretty full! 

Let me know if it needs more cleaning by sending me the links of the releases to move, if need be. :raised_hands_tone4:


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 24, 2021
JJST wrote:

This album is not from this artist. Even though they’re both called Hyuna, the artist from the link is HyunA (with capital A) and she’s a rapper and dancer. The one from the single album is an indie singer.

 

And I already reported before about the several problems Taeyang has. There are several albums that are not his:

Hey, thank you for reporting this, there are some things of the catalog that we can fix and some things that we can not. 

I fixed the Hyuna Album, but the albums that are misplaced in  Taeyang’s page need to be re distributed by their label, sorry we can not move them.


JJST
Lover
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  • Lover
  • 75 replies
  • November 24, 2021

@Yula Thank you very much! I understand. And thanks for fixing HyunA’s discography 


  • Tiny Dancer
  • 1 reply
  • November 25, 2021
Rudi wrote:

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

 

this EP should be under a new deezer artist profile, it got mixed up with the wrong one. How can I create a new deezer artist profile? will it be ready before another new release on the third of December? how can I make sure that the new release is uploaded under the right artist and if it happens again how can I fix it?


 

This two songs (260586562 and 259827112) belongs to artist ID 489.

 

This song 258099082 belongs to artist ID 113353052


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 26, 2021

Hello @1diegoo, here is the new artist page: https://www.deezer.com/es/artist/152567962


Yula
Moderator
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  • Moderator
  • 3225 replies
  • November 26, 2021

Hey there, @Alejandro Matheus, all fixed now! Thanks 


  • Tiny Dancer
  • 1 reply
  • November 27, 2021

  • Tiny Dancer
  • 1 reply
  • November 28, 2021

Hi

I just released a song under the name “roy.”, but I noticed that on Deezer my song was released under another artist also named roy.

 

The link to my song is here: https://deezer.page.link/uqrXvFxTcuLknedy9

 

Here is the link to the WRONG “roy.” artist page: https://deezer.page.link/NaKkDhyBL9hrVgFA8

 

Could you help me separate my song and create a dedicated artist profile under the artist name “roy.” ? 

 

I’ve already reached out to my distributor Distrokid on this but I think they haven’t changed it yet so I’m wondering if it could be done faster if I reached out here.

 

Thank you!


  • Tiny Dancer
  • 2 replies
  • December 1, 2021

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  • Tiny Dancer
  • 2 replies
  • December 2, 2021

Hi, this is my artist page: https://www.deezer.com/en/artist/388539

The following releases are not by me. Thanks. I can tell you in advance there’s two other bands here, one from the USA and one from Mexico.

 

https://www.deezer.com/en/album/135648402

 

 

Thanks in advance!


Yula
Moderator
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  • Moderator
  • 3225 replies
  • December 3, 2021

Hey, @Jet Jaguar, thanks we’ve cleaned up your page :) 


  • Tiny Dancer
  • 2 replies
  • December 4, 2021

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  • Lover
  • 19 replies
  • December 4, 2021

Hi! I wrote this before but unfortunately had no response. So I'll write it again.

https://deezer.page.link/HBqECKA7zJoYELMW7

This artist page is just messed up. It has like 4 or 5 different artists from different countries. And it even affects the way it getting scrobbled. Artist name appears different depending on your language settings.


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