▶ REPORT HERE: Artist/albums/songs with wrong profile/page
To all independent artists!
The playlist on our home page is dedicated to you,
add it to your favourites and share your music with the rest of the community
If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.
With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! improvements are always on the pipeline, but there’s only so much we can do...
So nothing better than counting on you, to let us know where we can improve!
Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest
P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genres to reach new listeners and build fans!! Check this article
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Hello my artist profile is merged with a different artist with similar name and all my songs are added to their profile. Please help me separate our accounts as soon as possible, I just released my second single and this is affecting my streams.
Tried claiming it and have been trying waiting for months, but still no feed back after claiming the profile and no emails sent, today tried again and an error message showed up saying I must contact support. Please help
Hi @Qody thanks for letting us know. Can you please confirm if you already have an artist page or if you need us to create one for you? After that we can move your music there and fix the problem. Thanks :)
Hey @Jæ Fàm can you please provide the link to your artist page in order to fix it? If you don’t have an artist page we can create one for you and move your discography there. Thanks and apologies for the inconvenience :)
Hi @Venom The Hacker have you contacted our Deezer Support Team already? Thanks
Hi @Qody thanks for letting us know. Can you please confirm if you already have an artist page or if you need us to create one for you? After that we can move your music there and fix the problem. Thanks :)
Hi! I dont have an artist page yet and would like to have one. Thankyou in advance!!
Hey @Jæ Fàm can you please provide the link to your artist page in order to fix it? If you don’t have an artist page we can create one for you and move your discography there. Thanks and apologies for the inconvenience :)
I don’t have an artist page, please create one for me
One is french Indie band, the other one is maybe polish (idk looks like single name is polish), also russian one, and the other one is hip-hop. Maybe even more I don't know. Can you please fix it.
Also because there's one russian artist on that page, the whole artist's name changes to russian translation "Звёзды" for me, because I live in Russia and my default system language is russian. And because of that when I listen to french indie band Stars it doesn't scrobble correctly.
Thanks
Any updates on this one?
Hi, I'm Napz I released my song la kiffance on deezer and it appeared on another artist profile. I can't also claim my Deezer artist profile because I don't have one. My song is on another artist profile. Please help me out.
Hi, I'm Napz I released my song la kiffance on deezer and it appeared on another artist profile. I can't also claim my Deezer artist profile because I don't have one. My song is on another artist profile. Please help me out.
The issue being that it seems several (and I do mean several!) different artists are all using the name Patient Zero on Deezer, one of whom seems to have changed their name to Patient Zero Beats with their latest release.
There’s also a group that appears to be a garage rock band(? I usually listen to music that sounds like the noises dying PCs make.) using the label, releasing one EP named “Patient Zero”
There’s this artist, who I do not know anything about, who released an album called Grey Matter Transference.
There’s also a folk metal band that appears to have released an EP called “Collapsing the Spine of Existence” twice to the page, 10 months apart, with the only difference is the second is not marked explicit.
There’s one person who released an album of a song called “Dead Star” and many remixes of the song, which the original seems to be dubstep.
There’s another(? It does sound different.) metal artist who released an album named XII to the label Patient Zero, but I couldn’t find I - XI, which I originally assumed existed when I saw the name.
There’s also a patient zero who released an EP called EP Zero, which seems to be yet another person on the same artist page.
There’s a person who released an EP called “Draft” which is excellent, though is a different Patient Zero than the one I was hoping to hear when going to this page. I do hope they release Full Release sometime soon.
This isn’t even getting into the endless amounts of singles that are released under the label which seem to have nothing to do with any of the other artists.
I have no idea if this is all performed via automated systems, but it is a pretty major issue for me, considering one of these Patient Zeroes is my favorite music artist.
Hello my artist profile is merged with a different artist with similar name and all my songs are added to their profile. Please help me separate our accounts as soon as possible, I just released my second single and this is affecting my streams.
I’ve requested a redelivery of the track to the Catalogue team so once the issue has been fixed, the title will appear complete as it should be: Symphony For The Devil / Sympathy For The Devil
Thank you for reporting this! :)
Hi!
My song was associated to the wrong artist.
I don't have yet a Deezer artist profile, i would like this song to get associated with a new profile that can be mine.
improvements are always on the pipeline, but there’s only so much we can do...
