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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
Report

▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27479 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Roadie
September 20, 2021

Hello my artist profile is  merged with a different artist with similar name and  my song(https://www.deezer.com/it/album/259932032?utm_source=deezer&utm_content=album-259932032&utm_term=0_1632093648&utm_medium=web) are added to their profile. is it possible move it to my profile? 

 

 

Alfredo.Deezer
Community Manager
Community Manager
September 21, 2021

Hello @alinaft 

Your petition is being checked by our Deezer Customer care team; once it’s ready, they will let you know via email.

Enjoy Deezer! :flashlight:

Alfredo.Deezer
Community Manager
Community Manager
September 21, 2021

Hello @Klein 

Your album has been already move to your Deezer artist profile.

Let us know if you need anything else, please.

Enjoy Deezer! :bulb:

Alfredo.Deezer
Community Manager
Community Manager
September 21, 2021

Hello @Zomero 

The wrong release has been already removed from your artist profile.

Enjoy Deezer! :satellite:

Guitar Hero
September 21, 2021

Hello, 

 

My band’s song was recently published under the wrong artist profile.  

 

Here is the song: 

 

The distributor did not create a new profile, so an artist profile will need to be created I believe.  

 

Thank you for your time.  

 

Rising Star
September 22, 2021

Hi there!

There are like 3 or 4 different artists on this page

link

One is french Indie band, the other one is maybe polish (idk looks like single name is polish), also russian one, and the other one is hip-hop. Maybe even more I don't know. Can you please fix it. 

Also because there's one russian artist on that page, the whole artist's name changes to russian translation "Звёзды" for me, because I live in Russia and my default system language is russian. And because of that when I listen to french indie band Stars it doesn't scrobble correctly. 

Thanks

Roadie
September 22, 2021

Hello,

I have been unable to claim my artist page as there are too many artists with the same/similar names and my first song has been published under a different artist with the same name.  I understand from a previously answered question on the same topic that I need to provide you with the URL link on Deezer for my song and confirm my artist name for you to create a profile for you and move the new release there:

Song link: https://deezer.page.link/HvXkK8pNrRa4zf5S9

Artist name: SONIDO

To verify you can refer to our website (https://www.sonido.net.au) and social media profiles (Facebook: https://www.facebook.com/sonido.au, Instagram: https://www.instagram.com/sonido_au/, YouTube: https://www.youtube.com/channel/UCui_eErWxZSkNZxsPO3QYAg)

 

Thanks

Stephen Aguilera-Mendoza

sonidoau@gmail.com

Roadie
September 22, 2021

Hello, 

 

I released a song under the name of “Antonio Forte” in collaboration of Pio Palumbo (me)

Artist Profile Link: https://www.deezer.com/it/artist/14384915?autoplay=false

However I noticed that on the Antonio Forte’s profile there are songs that are not related to him (screenshot) (the one with the red x “venice for a day” should be removed Link: https://www.deezer.com/it/album/180458272 )

 

Best Regards 

 

 

Alfredo.Deezer
Community Manager
Community Manager
September 24, 2021

Hello @stephenaguileramendoza 

Thank you for reporting this to us.

This is your new artist profile on Deezer, SONIDO

https://www.deezer.com/en/artist/146342772

Enjoy Deezer! :flashlight:

Guitar Hero
September 24, 2021

Hello Deezer team,

An artist with identical name appeared on my artist page - but the track has nothing to do with me. Can you please remove this track from my page?
Thank you very much!

My artist profile is: https://www.deezer.com/us/artist/14519867

 

 

Here’s the link to the wrong track: