Community Manager

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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

Forum|Forum|5 years ago
April 14, 2021
2131 replies
27479 views

To all independent artists!

The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses: :relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genres to reach new listeners and build fans!! Check this article 👈🏼

Show previous replies

Alfredo.Deezer

Community Manager

Hello @callmehaydn

Unfortunately you would need to ask your distributor to have the two albums redelivered under the correct name: Haydn, as the name on the other artist profile is Joseph Haydn and not just Haydn.

Sorry for the inconvenience caused,

Thank you

C

callmehaydn

Roadie

Hello @callmehaydn

Unfortunately you would need to ask your distributor to have the two albums redelivered under the correct name: Haydn, as the name on the other artist profile is Joseph Haydn and not just Haydn.

Sorry for the inconvenience caused,

Thank you

Hi @Alfredo.

The album's were delivered under the correct name: Haydn. They have been listed correctly on other platforms.

Jaime.DeezerAuthor

Community Manager

Hey @WOOZEE the requested change has been done now :)

Alfredo.Deezer

Community Manager

Hello @callmehaydn

We apologise for the misunderstanding.

This is your new artist profile on Deezer

https://www.deezer.com/en/artist/147704792

Enjoy!!

Q

Qody

Roadie

Hi, my name is Qody and I’ve recently released my first 2 singles. However on Deezer they are mixed up with another artist under the same name and I dont want my songs to be on his page anymore. Can I please get my songs on my own page and not have my songs released on the other artists page anymore? I even tried claiming my deezer artist account and it told me the songs do not belong to me..Please fix this as soon as possible… The links to my songs are below. Thankyou in advance

J

Jæ Fàm

Guitar Hero

Hello my artist profile is merged with a different artist with similar name and all my songs are added to their profile. Please help me separate our accounts as soon as possible, I just released my second single and this is affecting my streams.

Artist Name is RULLER

These are the links to my songs :

https://deezer.page.link/ideFPfniW223vvYH9

https://deezer.page.link/UFWHVGrMHoh2fgnN8

Venom The Hacker

Roadie

Hi I am a creator I can't have access to my artist page on Deezer

https://deezer.page.link/qQmcnhKRHCzFgw2q8

Tried claiming it and have been trying waiting for months, but still no feed back after claiming the profile and no emails sent, today tried again and an error message showed up saying I must contact support. Please help

Lordwyck_sa

Jaime.DeezerAuthor

Community Manager

Hi @Qody thanks for letting us know.
Can you please confirm if you already have an artist page or if you need us to create one for you?
After that we can move your music there and fix the problem.
Thanks :)

Jaime.DeezerAuthor

Community Manager

Hey @Jæ Fàm can you please provide the link to your artist page in order to fix it?
If you don’t have an artist page we can create one for you and move your discography there.
Thanks and apologies for the inconvenience :)

Jaime.DeezerAuthor

Community Manager

Hi @Venom The Hacker have you contacted our Deezer Support Team already?
Thanks

Show more replies

To all independent artists!

The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽

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