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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

Forum|Forum|5 years ago
April 14, 2021
2131 replies
27479 views

To all independent artists!

The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses: :relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genres to reach new listeners and build fans!! Check this article 👈🏼

Show previous replies

S

SEDAmuzic

Roadie

Hi there! i noticed my music was going to the wrong profile. I’m not sure how to set up an artist profile or how to allocate the releases to the correct profile. here’s a link to my newest release that’s on the wrong profile.

https://deezer.page.link/D3SQ3GDukk8cnNAJ6

Thanks so much for your help :)

J

Jacob Vaught

Guitar Hero

Hello,

I have been unable to claim my artist page as there are too many artists with the same/similar names and my first song has been published under a different artist with the same name. I understand from a previously answered question on the same topic that I need to provide you with the URL link on Deezer for my song and confirm my artist name for you to create a profile for you and move the new release there:

Song link:

Artist name: The Nomads

To verify you can refer to our website www.thenomadscombo.com and social media profiles Facebook: https://www.facebook.com/thenomadscombo Instagram: https://www.instagram.com/thenomadscombo/ YouTube: https://www.youtube.com/channel/UCtML1dgqwJPBZdIVqrCcnSw

Thanks

Jacob Vaught

thenomadscombo@gmail.com

T

tg_dong

Guitar Hero

Hi,

these three releases by us:

https://www.deezer.com/de/album/256736322

https://www.deezer.com/de/album/257173532

https://www.deezer.com/de/album/256357222

have been added to the wrong artist page ( https://www.deezer.com/de/artist/807174)

We need a new one. Can you fix this? There’s maybe request already in your system to move that to a new artist page by our distributor.

Thanks

Dong

Hi Deezer-Team @Rudi @Alfredo. @Jaime.

i wanted to ask if there‘s any progress? Thanks

D

Di11on

Guitar Hero

Hey Deezer,

This came on my flow and whoever created this profile is not the real Jungkook.

https://deezer.page.link/Med9vRfEb9ireu8z8

They uploaded one of Jungkook's song, Still With You, which should only be available on SoundCloud. The real Jungkook is a member of BTS and does not have a personal account on Deezer.

I don't know who the other song on this fake profile belongs to, I didn't click on it so as to not give it spins.

Can you help?

Alfredo.Deezer

Community Manager

Hello @tg_dong

This is your new artist profile on Deezer

https://www.deezer.com/de/artist/146672982

Enjoy Deezer! :flashlight:

B

Big Space

Roadie

Hi, we just added a new single “Triptrap” through CDBaby on Sept 24. The song is here on Deezer

but it is included in the profile for a different artist also called “Big Space”

https://www.deezer.com/us/artist/4094721

This is our first song on Deezer so we don’t have an existing profile. Please create a new artist profile for us and move “Triptrap” to our profile! Thanks!

Alfredo.Deezer

Community Manager

Hello @Di11on

Thank you for reporting this to us, we will send it to the music team and it will be reviewed.

Enjoy Deezer! :bulb:

T

tg_dong

Guitar Hero

Hello @tg_dong

This is your new artist profile on Deezer

https://www.deezer.com/de/artist/146672982

Enjoy Deezer! :flashlight:

Hi @Alfredo.

thanks for the fix. Now up to claiming that profile. 🙂

J

Jacob Vaught

Guitar Hero

Hello,

I have been unable to claim my artist page as there are too many artists with the same/similar names and my first song has been published under a different artist with the same name. I understand from a previously answered question on the same topic that I need to provide you with the URL link on Deezer for my song and confirm my artist name for you to create a profile for you and move the new release there:

Song link:

Artist name: The Nomads

To verify you can refer to our website www.thenomadscombo.com and social media profiles Facebook: https://www.facebook.com/thenomadscombo Instagram: https://www.instagram.com/thenomadscombo/ YouTube: https://www.youtube.com/channel/UCtML1dgqwJPBZdIVqrCcnSw

Thanks

Jacob Vaught

thenomadscombo@gmail.com

@Alfredo. @Rudi @Jaime. Any progress on this?? We’re trying to release an EP but we can’t until this is resolved…