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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
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1910 replies

RavenOvNadir
Tiny Dancer
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Just a quick question, is this only for artists, or can users report musician profile issues too?


I have a request to move a song to the correct profile. My artist name is Luke Woods and my release “illusions”, went to another artist of the same name. Thank you so much for your help

link to song: 

https://deezer.page.link/4mTdvCobrc1GzRZT9

Correct profile (the one it should be moved to):

 

https://deezer.page.link/W3H2ZyC6omuxCNwC9


Hi my wife has just released a single, which I distributed through Tunecore onto Deezer as follows:

 

Artist: Smy

Track title: Dres Papie

UPC: 859763467434

Released on 8th July 2022

 

However the Track has been assigned to an existing artist called “SMY”.

Could you arrange to get my track unassigned from this artist and create a new personal artist page for me please, my artist name is “Smy”

Please let me know if there is anything I need to do from my side...

 

Thank you in advance!


  • Tiny Dancer
  • 3 replies
  • July 10, 2022

We have an artist profile with some tracks missing (they’re associated with the wrong artist):

 

Our profile (correct one):  https://www.deezer.com/en/artist/169837617

 

Albums in the wrong profile which should be linked to our profile:

1- https://www.deezer.com/en/album/130376862?utm_campaign=clipboard-generic&utm_source=user_sharing&utm_medium=desktop&utm_content=album-130376862&deferredFl=1

 

2 - https://www.deezer.com/en/album/92880692?deferredFl=1

 

3 - The track “Cascas Artificiais” should not be appearing in the wrong profile’s top tracks here:

https://www.deezer.com/en/artist/14137555?deferredFl=1

 

Also, please note that, judging by other streaming platforms, this other artist should be written all in caps, hence the confusion. 

 

Thanks,


Yula wrote:

Hello @thesoundoflady

Here is your new artist page: https://www.deezer.com/us/artist/175688697

You can claim it here: https://creators.deezer.com/user/login

Hi Yula, thanks for this! But when I go to claim it it isnt appearing as an option...


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 14, 2022

Hello @RavenOvNadir, users can report too! 

 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 14, 2022

Hey @Luke Harwood, sorry about that, I moved the release for you! 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 14, 2022

Hey @Adam Jaunbocus

Since she already had her picture as a the profile pic of the page, 

I moved all the other releases away from her page. 

https://www.deezer.com/en/artist/6453207

 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 14, 2022

Hello hello @Mandalla

I move the releases, the top track will update and move to the right release, but it takes some time, sorry!


  • Tiny Dancer
  • 3 replies
  • July 14, 2022
Yula wrote:

Hello hello @Mandalla

I move the releases, the top track will update and move to the right release, but it takes some time, sorry!

Thank you sooo much, Yula!


  • Tiny Dancer
  • 4 replies
  • July 14, 2022
BandKrafter wrote:

Hello @Yula!
 

I'm trying to create my artist page and i can not because my music is assigned to someone elses page, its a song entitled “Get Over Here":
https://deezer.page.link/59bMDvw7pQ4mk7b86
 
Can you please remove my music from this artist (Krafter):

https://deezer.page.link/SCyupA2QbF8ajnkG7

 

My band's name is KRAFTER, can you please create my personal artist page KRAFTER so I can claim ?

 

Thank you in advance!

@Yula any news about our request? 


I released a song today titled “Okay” that is showing under another artist with the same name as me. Please help me move this song to the correct profile.

 

link to song: https://deezer.page.link/N9nL3ancbrUW4YuH9

 

Link to my correct profile (page it needs to be moved to):

https://deezer.page.link/zgaKykXBT5pRPsUC9

 

One last thing, I had another song moved last week titled “illusions” and it was moved to my correct profile. Somehow though it is also on the incorrect profile as well. here is the link to the incorrect profile that still has illusions:

https://deezer.page.link/zu2pUoWdnUrMb3Tp9

 

thank you so much for your help


thesoundoflady wrote:
Yula wrote:

Hello @thesoundoflady

Here is your new artist page: https://www.deezer.com/us/artist/175688697

You can claim it here: https://creators.deezer.com/user/login

Hi Yula, thanks for this! But when I go to claim it it isnt appearing as an option...

Any help on this please?

 


  • Tiny Dancer
  • 6 replies
  • July 19, 2022

@Yula 

hey again could you please get rid of this unwanted music on my artist channel that would be very good thank you, 

Artist page link

https://deezer.page.link/ysHdGMmod2YGqTqm6


unwanted track/album 

https://deezer.page.link/ayB3Le3aUwcRUGnFA

 

music I want to keep on there

https://deezer.page.link/WRx2mMifiAZpu1ZU9


Note:

also it says I have 121 fans could please get rid of that idk why it say’s that lol


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 19, 2022

Hello @BandKrafter, sorry I missed it. 

Here is your new artist page: 

https://www.deezer.com/mx/artist/177089407


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 19, 2022

Hey @Luke Harwood, I moved “Okay”. 

Sorry about the tracks still visible on the other page. 

I can confirm the tracks are linked to the correct page, it just takes a minute for the old page to update! 

 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 19, 2022

@thesoundoflady, what do you mean? 

I sent you a private message about this… 

You have to click on “Request Access” and fill the form.


Yula
Moderator
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  • Moderator
  • 3225 replies
  • July 19, 2022

Hey @Aight

I removed the album from the page like you wanted. 

But I can’t remove fans, sorry! 

Aren’t you happy to have fans? 


Yula
Moderator
Forum|alt.badge.img+10
  • Moderator
  • 3225 replies
  • July 19, 2022

Hey there @Alexandra Golovinskaya, I have cleaned up Rafa’s artist page! 


  • Tiny Dancer
  • 4 replies
  • July 19, 2022
Yula wrote:

Hello @BandKrafter, sorry I missed it. 

Here is your new artist page: 

https://www.deezer.com/mx/artist/177089407


@Yula
Thank you very much!


  • Tiny Dancer
  • 1 reply
  • July 19, 2022

Hi there, we are Panic Button, but we are a different Panic Button

this is our song

https://deezer.page.link/RFtUqtUoZ58RFGRDA

also Wyld Stalynns and In Decision.  The others are by a different Panic Button.  
Please set up a separate Artist profile page. 


Yula wrote:

@thesoundoflady, what do you mean? 

I sent you a private message about this… 

You have to click on “Request Access” and fill the form.

Yes, when I type in LADY in the Request Access form my page doesn't appear as an option still. Please see screenshot of the point I’m talking about. 

I have seen your private message but it says that ‘This member can only receive messages from members they are following.’ so I can’t reply to you on there. 


Yuri Be
Lover
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  • Lover
  • 38 replies
  • July 21, 2022

  • Tiny Dancer
  • 6 replies
  • July 21, 2022

@Yula 
There not really my fans but it’s all right if you can’t get rid of it

 

also how long do you think it will be for the album to disappear??


I released a song today titled “Life Ain’t Easy” that is showing under another artist with the same name as me. Please help me move this song to the correct profile.

 

link to song: https://deezer.page.link/GzAK4sNBSUcVawH79

 

Link to my correct profile (page it needs to be moved to):

https://deezerzgaKykXBT5pRPsUC9.page.link/

thank you so much for your help


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