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One Hit Wonder
April 1, 2018
report

▶ REPORT HERE: Error in a track/song/album

  • April 1, 2018
  • 397 replies
  • 7604 views
Hi,
I have experienced an error in a couple of tracks. How and where do I report errors?
The error in question is that the song jumps back to an earlier verse at a certain point of the track. Then, when there's 0:00 mins secs left of the track left it doesn't stop, but carries on playing until the song is over.
It's been doing this for "Enemy Inside" by Dream Theater (studio album version) and "In the name of love" by U2 (the best of...-album)

397 replies

Roadie
November 14, 2023

Hello, scrolling through my loved tracks, I’ve found out that one of my favorite song has been « stolen » and renamed? 
The song no longer appears on the OG artist’s page and is now displayed on someone else’s (artist that I’ve never heard of).

The original song is « ACID RAIN » from LORN which has now been renamed to « Lorn Speed » from Kristiwa Napa.

The song is exactly the same. Can you guys do something about that? 
 

Thanks 

Roadie
November 27, 2023

Hi!

My new release Vagão is listed on the wrong artist profile.

Please move to my profile.

Thanks

Roadie
January 17, 2024

Track stops at 3:14, error message. I’ve reported this issue many times during last 2 years. But it’s not getting fixed by reporting through the track options. So i’m trying here.

Link to track:
https://deezer.page.link/59XfTRBe2y6iZ3DaA

Roadie
January 26, 2024

Hi,

our new single ended up on different profile. This is the album: 

And this is the correct artist:

https://www.deezer.com/cs/artist/250266542

Can you please move the single?

Thank you very much

Jan

Jaime.Deezer
Community Manager
Community Manager
January 28, 2024

Hi @Jan Horák the problem has been fixed :)

January 29, 2024

There are several tracks that say I am featured in them but it is a different artist. Can I remove them from my artist page please?

 

Remove:

 

https://deezer.page.link/BX81iTEmjARu3bsKA

 

https://deezer.page.link/NFDAJParFJi9BBeV7

 

https://deezer.page.link/ihGRjzkGKxusA5iL7

 

https://deezer.page.link/QjcBowisQCr9PUHa6

 

https://deezer.page.link/TSdffVUy8XYeCCfb9

 

https://deezer.page.link/wx6Wyo989E79xjHK9

 

https://deezer.page.link/kwRpPs7WUyyyZJCr6

 

https://deezer.page.link/g9kEK2kRRLXZbid48

 

 

 

My artist page:

 

https://deezer.page.link/CmiLqTw9nbyRWerS8

 

 

 

Thanks!

 

Kevin Kerr

Jaime.Deezer
Community Manager
Community Manager
January 30, 2024

Hi @Kevin Kerr Industries thanks for the info.
The problem has been fixed now 

Guitar Hero
February 12, 2024

Helllo, my artist page has many incorrect releases on it which are not mine, please help resolve.

https://www.deezer.com/us/artist/1146368

And these are the incorrect releases -

https://deezer.page.link/qbHZPtShAt9t5gBW8
https://deezer.page.link/12biidyi6msSkgvr9
https://deezer.page.link/2v2srCXXey484bHJ9
https://deezer.page.link/aKGcDAbDeFVsSjgK8
https://deezer.page.link/Xk8KPCC22oK2XU339
https://deezer.page.link/NBpi2TT74bzeWJyC8
https://deezer.page.link/5ZEZDjKkwfXBbQWr9
https://deezer.page.link/1g4BnSquFgYwaGVt8
https://deezer.page.link/Ljtnm5HWsKiz5hQ57
https://deezer.page.link/yTMZEDjLWY2HCVcQ7
https://deezer.page.link/PUCSVHjmSYjXhQ5H7
https://deezer.page.link/q57FJj41pn1aq5Vv8
https://deezer.page.link/csxoMYxjJBFKyEwW7
https://deezer.page.link/EV6SED7PHGR6nbj28
https://deezer.page.link/wUGDLiBCQmpBGXab6
https://deezer.page.link/VLNmnr5QsXkB5LvJ8
https://deezer.page.link/igCWLD61CBGwZZir6
https://deezer.page.link/BGA5cZw3XLjekKpt8
https://deezer.page.link/Xbkx9tfDewfdLxqK6
https://deezer.page.link/ijqL9ehHvhZ8xcw17
https://deezer.page.link/Sga1c2yJVV2gbvEi9
https://deezer.page.link/SP3X5rV48oUKPn4q9
https://deezer.page.link/ANi4fuGVoT9jZS6S8
https://deezer.page.link/usKbAqkqFXUKxv8VA
https://deezer.page.link/x4sWa2gfNsVBHVbE9
https://deezer.page.link/UrUWQVg6UnKbVDFD7
https://deezer.page.link/fTTTgCHmXjwtzvZY6

if someone could fix this for me id be very grateful, thank you

Guitar Hero
April 19, 2024

clicking on the album Rock Now by Various Artists results in “Error An error occurred, please try again later”. I can still add to the queue though...

Guitar Hero
May 5, 2024

This is not particular to just this album but Beethoven Piano Trios by Trio Alterna, there are three piano trios each with three movements. The order on the album is incorrectly listed like 

 

Trio 1 movement 1

Trio 2 movement 1

Trio 3 movement 1

 

Trio 1 movement 2

Trio 2 movement 2

 

And so on. This means if I want to listen to all three movements of say trio 1 in a row, I have to manually skip passed the wrong tracks in between movement. It should be like this 

 

 

 

Trio 1 mvmt 1

Trio 1 mvmt 2

Trio 1 mvmt 3

 

Trio 2 mvmt 1

Trio 2 mvmt 2

 

And so on. This is greatly annoying and I cannot be the only one to find it annoying.