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Deezer For Creators

Deezer For Creators
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285 replies

  • Tiny Dancer
  • 3 replies
  • June 22, 2020
Rudi wrote:

Hi there @A_G 

Requests take a little over 21 days to be granted. It varies according to the resources we currently have available in the Backstage team and obviously the number of requests at once. Please ensure your profile has only your content in it. If there's anything wrong with the profile, for example, music from other artists incorrectly added to it, let us know! :thumbsup_tone2:

 

Hi Rudy,
There’s 7 days left to complete the 2 months waiting since I requested access to deezer backstage.
The 14 days waiting was due to the response I received from Kevin, who recommended me to write to backstage@deezer.com.
My profile seems to have no problems.
Greetings.

 


Rudi
Alien SuperStar
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  • Author
  • Alien SuperStar
  • 14342 replies
  • June 22, 2020

Hi there @maxserpentini 

Thanks for reporting to us here - I've moved your comment here so that you can read more info about our Backstage - but since requests are taking quite some time to be granted, feel free to post the image here and I'll be adding that for you. You can also provide me with a bio, and Facebook and Twitter links :wink:

Hey @A_G sorry to hear that. Send me a PM with your requester email and artist profile and I'll chase this for you :thumbsup_tone2:


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  • Tiny Dancer
  • 15 replies
  • June 23, 2020

hi,

it should be possible in the backstage to “erase” albums from your profile if they are not yours.

 

Can someone help me here?

This album is in our profile and its not ours: album 156279952

Media not available
Media not available

How can I take it from our profile?

Thanks


Rudi
Alien SuperStar
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  • Author
  • Alien SuperStar
  • 14342 replies
  • June 24, 2020

Hi there @NortonPT 

Nice to see you here again. I've asked our teams to remove that album from your profile. Keep us posted and great work with the tunes :v_tone2:


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  • Tiny Dancer
  • 15 replies
  • June 24, 2020

Hi @Rudi 

Thanks a lot, once again.

 


  • Tiny Dancer
  • 2 replies
  • June 24, 2020

Hi all. We are publishing an album with CdBaby. So we should basically claim an artist page, but.. Some month ago we published a song for a label I don’t know which distributor they used, now there is already a page for our band with a single track. Can this be an issue? Than, how can we upload an avatar/logo for our band and a banner image before publishing the album? Or it goes online without images? Thanks


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  • Lucky Star
  • 1595 replies
  • June 25, 2020

Hello @zLE, I don’t think this is an issue, you can claim your artist profile by making a request on the Backstage platform :slight_smile: 

Have a nice day


  • Tiny Dancer
  • 1 reply
  • June 28, 2020

I'm Jarvis Moss and I want to claim my artist profile which is under Jay-Mik. My music was released through DistroKid so I guess that’s who made my profile but I wanna access it my


Rudi
Alien SuperStar
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  • Author
  • Alien SuperStar
  • 14342 replies
  • June 29, 2020

Hey Jarvis @Jay-Mik 

Thanks for reaching out to us. Have a look above for more info :wink:


elrapwell
Tiny Dancer
  • Tiny Dancer
  • 9 replies
  • June 30, 2020

Any news? I’ve been waiting just over 3 weeks, and I’ve been releasing a lot of stuff recently so it would be really cool to access the behind the scenes stats!
https://www.deezer.com/en/artist/343815/top_track


management
Tiny Dancer
  • Tiny Dancer
  • 3 replies
  • July 2, 2020

Hello, I’ve requested Backstage for Artist access for my Deezer artist profile. I’ve reached out to the Backstage for Artist team via email as well and haven’t gotten any response. Is there anyway to expedite this process?


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Hello @elrapwell and @management (could you please let me know your artist name?), I’ve forwarded your request to speed up the delivery of your access.

Have a nice weekend


elrapwell
Tiny Dancer
  • Tiny Dancer
  • 9 replies
  • July 3, 2020
Kevin Deezer wrote:

Hello @elrapwell and @management (could you please let me know your artist name?), I’ve forwarded your request to speed up the delivery of your access.

Have a nice weekend

Ghostown 
https://www.deezer.com/en/artist/343815


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Thanks, I forwarded the information :wink:


Rudi wrote:

Hi there @maxserpentini 

Thanks for reporting to us here - I've moved your comment here so that you can read more info about our Backstage - but since requests are taking quite some time to be granted, feel free to post the image here and I'll be adding that for you. You can also provide me with a bio, and Facebook and Twitter links :wink:

Hey @A_G sorry to hear that. Send me a PM with your requester email and artist profile and I'll chase this for you :thumbsup_tone2:

Thanks Rudi. 

I’ve included a logo for now to post as profile. 
I’m not active on twitter but I do have an account. 

https://www.maxserpentini.com

https://www.facebook.com/maxserpentini

https://twitter.com/maxserpentini


Hi, I have requested access to the backstage area  almost 3 weeks  ago and no luck. i wish you can help me 

https://www.deezer.com/es/artist/95910412

Facebook page: https://facebook.com/LuisAlvarezRD


  • Tiny Dancer
  • 3 replies
  • July 5, 2020

Hello, Newbie here!

I just join Deezer and want to claim my artist page.

I tried to follow the link from previous answer on the similar question, but it said I don’t have access.

Anyone know what I should do?


management
Tiny Dancer
  • Tiny Dancer
  • 3 replies
  • July 5, 2020
elrapwell wrote:
Kevin Deezer wrote:

Hello @elrapwell and @management (could you please let me know your artist name?), I’ve forwarded your request to speed up the delivery of your access.

Have a nice weekend

Ghostown 
https://www.deezer.com/en/artist/343815

Hello Kevin, Thank you for help! My Deezer Artist Profile for Nexis is : https://www.deezer.com/en/artist/6750141


  • Tiny Dancer
  • 1 reply
  • July 5, 2020

Hi, I requested access to Backstage about a month ago and want to check in on the progress of my application. I’ve tried emailing the Backstage support email, but haven’t received a response. The artist page I am claiming is linked here: https://www.deezer.com/en/artist/96441312

 

Any help is much appreciated :)


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Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform :slight_smile:

Hi @management, thank you for the information, I’ve forwarded it as well :wink:


management
Tiny Dancer
  • Tiny Dancer
  • 3 replies
  • July 6, 2020
Kevin Deezer wrote:

Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform :slight_smile:

Hi @management, thank you for the information, I’ve forwarded it as well :wink:

Thank you Kevin! I appreciate it!


  • Tiny Dancer
  • 3 replies
  • July 7, 2020
Kevin Deezer wrote:

Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform :slight_smile:

Hi @management, thank you for the information, I’ve forwarded it as well :wink:

Great! Thank you, Kevin!


  • Tiny Dancer
  • 3 replies
  • July 8, 2020
management wrote:
Kevin Deezer wrote:

Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform :slight_smile:

Hi @management, thank you for the information, I’ve forwarded it as well :wink:

Thank you Kevin! I appreciate it!

I just checked the form.. The question is, what if I distribute my song through Reverbnation service and doesn’t have label, UPC, and their email? :sweat_smile:


  • Tiny Dancer
  • 1 reply
  • July 8, 2020

Hi, I requested access to Deezer backstage to claim my artist profile on the 13th of may and have been waiting since then, how much longer will it be?


Rudi
Alien SuperStar
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  • Author
  • Alien SuperStar
  • 14342 replies
  • July 9, 2020

Hi there @theRealemz 

Thanks for getting in touch. Have you checked if your profile is clean (with no content from other artists)? If yes, send me or @Kevin Deezer a PM with your artist profile link and the requester email. We can check it out with the right teams :wink:

Hey @Tamtamtada 
I've asked for more info from our Backstage teams and will get back to you once they've replied!

Hi @jwoodbe @Luis Andres Alvarez Escoboza 
If your profile is clean, please send us the artist link above WITH the requester's email via PM to me or @Kevin Deezer so that we can chase this up.

Hello @maxserpentini 

Icon added, along with FB and Twitter links. I also put your website on the bio :v_tone2:


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