Deezer For Creators

here is the picture, thanks a lot

if the whole picture can't fit then you can reduce it, it's not a problem

Best regards @Rudi 

Hi about a month ago I send an email telling that I am having some trouble claiming my artist profile  but so far I did not get any reply and I still do not have access. Can you please clarify how long will it take until access is eventually granted?

Hey Tony @Tadijaa 

All done 

Hi there @fannyguida 

Sorry to hear that. Could you please contact our support team here so that they can discuss a way forward?

Since my music has been on the platform, I have not seen my profile pic connected to my page. What steps will KEVON TYRRE need to take to get this rectified?

Hey @Kev Tee 

I've moved your comment above so that you can check how to obtain your own Backstage access.

In the meantime, you can post the profile pic you'd like to add here and I can arrange for that to be done for you 

hi @Rudi 

applied for our label last year

won’t let us apply again

have contacted support and the backstage@deezer email a few times with no reply

is it impossible for you to help us get access?

thank you

Hi,

I uploaded my music via DistroKid on September 3rd 2020. Scheduled release for October 2nd 2020. Pre orders from 12th September 2020. I do not see my profile created yet.

1. Can you help me claim my account
2. How can I submit my music to your editorial playlists?

DK UPC: 195595762294
Uploaded: September 3, 2020
Preorder: September 12, 2020
Release date: October 2, 2020

Hi there @Soara @dojang 

Thanks for getting in touch and for your patience.

So that we can deal with this privately for you, please reach out to our support team here and they intermediate the contact with our Backstage teams for your requests 

Hi @Rudi - contacted 9 days ago and was told our request was passed on to Backstage team.

Awaiting response from them.

Thanks

Hi! I requested access for Deezer Backstage for my artist profile back in June/July, but I’ve yet to hear anything, so I’m just wondering how long it normally takes. I saw on another post a similar thing happened to somebody else and they were asked to try and resubmit, so I tried that but it won’t let me as I’ve “already requested access”.

Thank you!