Deezer For Creators

I send my request for Backstage access in May and till today I got no response. Could You pls help!

I’m a new artist called Saravá and last week I released 3 tracks: Sem Mágoas, Uma Louca Paixão and Negra Pele (Álbum: Saravá).

The problem is that the álbum is in the wrong profile also called Saravá and I couldn’t request artist acess.

Could someone help?

Hi there @tortureofhypocrisy 

That's sad to hear. I do apologise on behalf of Deezer for the wait you've been experiencing.

Please get in touch with our support team here for further help 

Hi @Rudi 

I just sent an email to the support team. Could You please support me and track this? 

Best Regards

I wanted to put a photo on my artist card profile:

(https://www.deezer.com/sr/artist/152958)

Best regards

Hi Deezer team,

I have the same problem as all the people above. I requested the access to https://www.deezer.com/us/artist/100733932 a month ago, I received an email telling me that I had to wait but nothing else. Can you please review that everything is OK?

Thanks

Hello @Tadijaa and @Rx99, for both your requests please get in touch with our customer support team.

I’VE BEEN WAITING SINCE JUNE. 

Customer support: (03:13:50 PM) Veronica: we don´t have access to artist profiles, it needs to be manage by the artist or manager via Backstage access

@Rudi please change my profile picture

(https://www.deezer.com/sr/artist/152958)

Best regards

Hey @Pablo Payson 

Sorry about the delay. It could be that there's something missing so please follow Kevin's advice and get in touch with our support.

Hi there Tony @Tadijaa post the picture here and I'll change it for you. In the meantime, I'll pass the feedback to my colleagues in support about what was said to you