Community Manager

Deezer For Creators

Forum|Forum|6 years ago
January 13, 2020
297 replies
13961 views

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit Deezer for Creators platform here 💿

And if it's your first time using it, all you have to do is to sign up and follow the steps 🎵

For any questions, or if there are any issues please contact our team Deezer Support Team

Show previous replies

S

Serro

Roadie

Hello @Serro, could you send me via PM the name of the artist page as well as the email address you used for this request, and if you’re the artist or the manager? Thanks :slight_smile:

Alright, on it asap! Thank you for responding.

K

Kennyblaze619

Roadie

Hi,

I tried to claim my artist profile via Backstage 1 months ago ..Why haven't I heard back about my backstage registration? I decided to try it again but I was told I’ve already requested access

kindly help me

A

ajosephmusic

Roadie

Hey, I requested access to backstage on 3rd July and was wondering how long it should take? I received email confirmation and was hoping to gain access ahead of my new release in a couple of weeks. Many thanks

L

LuisJimenezTV

Guitar Hero

Hello @LuisJimenezTV, I can’t find your email to the support team, have you used the same email address as the one you have on the Community? Did you get an answer?

Hello @fannyguida, I’d advise you to get in touch with our support team as well.

Hi Kevin, I used the same email address as the one on the Community and I have yet to receive a message.

Rudi

Ultimate Superstar

Hi there @LuisJimenezTV @ajosephmusic @Kennyblaze619

Thank you for reaching out and for your patience, artists!

If your request is taking longer than 3 weeks, please reach out to our support team here so they can forward the details of your Backstage request to the right teams at Deezer :thumbsup_tone2:

Leonid Nikiforov

Roadie

Hello! I will be pleasant for advice. I cannot login the Backstage page. Answer - email address is incorrect. But I have just received a confirmation letter. Thank you for help.

K