Hi
- Are you a paid subscriber ?
- It is on mobile/Desktop/web/all ?
- If you mobile have you tried clearing cache or reinstalling the app ?
Heya, same issue. More details below
- MS3000 happens as mentioned on desktop
- Identical issue on mobile, but with MS0675
- Both versions can play MP3s directly without issues.
- Problem only comes up with playlists, that include said MP3s
- Not all MP3s are affected. Some still play with no issue. They become progressively more however.
- Un- and reinstalling didn‘t help on either version.
- Reinstalling the MP3s didn‘t help either
- Problem persisted since about two weeks ago.
If you need any more details, feel free to ask
Hi
- Are you a paid subscriber ?
- It is on mobile/Desktop/web/all ?
- If you mobile have you tried clearing cache or reinstalling the app ?
Hi,
As far as I can tell I’m having mostly similar issues to Derlzayoi, who replied to you already -- the only difference is our mobile issues, I don’t seem to be having any struggles on mobile. I don’t use mobile very frequently so I’m not entirely sure if the issues generally persist there, but a quick attempt at playing one of the songs through a playlist on mobile had it seemingly play fine.
And yes, I’m a paid subscriber, have been for a couple years now.
I’m having the same problem playing from Firefox, free user, older mp3s are fine but all the new ones I upload are failing. This, plus the new issue with skipping means I’m spending more and more time listening to music on Winamp like it’s 2004 again. It’s a shame because Deezer genuinely is my favourite music streaming site, but it’s no good to me when it fails at doing that.
To me it’s the same. The funny thing is though I can play the mp3 fine on my pc without any error code but on my iphone it says that the “file can’t load due to bad internet quality” whatever that means. Turning off wifi and 5g and turning it back on again doesn’t help. I had this issue since yesterday, only new mp3 files are effected. But this morning, when opening up deezer on iphone it started downloading again for some reason but now it stopped again. So this seems to be a server issue/app issue on deezer side.
I have the same problem, 4 days ago i add a lot of new mp3 on my account and only one of them don’t have the problem
I have the same problem, 4 days ago i add a lot of new mp3 on my account and only one of them don’t have the problem
Btw, I think they fixed it or it’s just pure luck but just a couple of hours ago the MP3 songs started to download instantly. So I guess they fixed it. Will try some more MP3 songs later on to see if they have really fixed it.
It’s just pure luck, i still have it
It’s just pure luck, i still have it
It’s just pure luck, i still have it
Ah, alright. Then will have to wait on an update from Deezer.
Definitely not fixed, I’m now getting it with songs that worked perfectly before.
Definitely not fixed, I’m now getting it with songs that worked perfectly before.
Yeah, I worte this comment yesterday and after the comment, on the PC app, I get that MS code. But for some reason, on the website, I don’t. So I have no idea what is up with that. How come the app doesn’t work yet the website does. And yes, I do get that code for old songs too. Strange.
