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Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 627 Topics
  • 3,021 Replies

627 Topics

A
Runaway Baby
Andrew.HiteRunaway Baby
asked in Android

flow error

I listen to flow fairly often but here lately it will start a song and then it will start up another, try to load it, then skip ahead, and then it repeats a number of times. I opened up the queue today as it was doing this and it was resetting the history at the same time it was skipping. Also, the length of the flow playlist not infinite here lately. Now, i  know that my phone being the cheap piece of crap that is all the rage these days is possibly a factor in this but something is going wrong on your guys' end here lately, i listen most of the time while i am at work and it would be nice to have a program that i am paying for to work decently, please fix this.

9
Leonídia.Deezer
Community Manager
10 months ago
H
Runaway Baby
hortonRunaway Baby
asked in Android

Interference at start/end track and pause

A few guitar notes at all downloaded track begining and end, also in middle if pause & restart. I recall the guitar intro but not the name.AndroidLatest updateHuawei p smart, plenty of memory

1
H
Runaway Baby
10 months ago
D
Runaway Baby
donbzRunaway Baby
asked in Android

cant use anymore

HI I CANT SEEM TO USE ANYMORE, KEEPS SAYING NO API I AM VERY DISAPPOINTED 😞 

1
Leonídia.Deezer
Community Manager
10 months ago
R
Runaway Baby
ratdogdaddyRunaway Baby
asked in Android

Chromecast on Android disappeared

I regularly use Chromecast on my Android Pixel7 phone. Today I don't see the Chromecast option? The last I used it was probably a week ago. My Deezer app last updated 5/2/23. I can see my Chromecast device is active in Google Home.Dave

2
Leonídia.Deezer
Community Manager
10 months ago
F
Runaway Baby
Felix WagnerRunaway Baby
asked in Android

Deezer playback stops randomly when connected via Bluetooth

Deezer playback stops randomly within songs or audio books when either connected via Bluetooth to a car or headphones. It does not happen on the direct playback via phone speakers (never).Sometimes it automatically returns after a while also when not unlocking the phone.It seems to continue playing after you unlock the phone and return to the app.Also the controls on the lock screen and on the car or headphone seem not to help (pausing or jump to the next song)It seems to be buggy for a few weeks now and I assume it came with an deezer update. I am using a Samsung s20+. Hope you can help me getting back deezer to the quality level I was used to. Thanks. Felix

22
P
Tiny Dancer
10 months ago
I
Runaway Baby
iamthedogtorRunaway Baby
asked in Android

Cookie banner messed up

The Deezer mobile app is currently prompting me to accept or decline cookies. However, I've always got offline mode enabled (bc it always takes ages for the app to load anything when connected to the internet), so I can't click anything to make the cookie banner go away. Restarting the app (force stop in the andoid settings) or the mobile doesn't change anything either. Has anyone had similar problems in the past, and knows how to fix them?

1
Leonídia.Deezer
Community Manager
10 months ago
B
Runaway Baby
BXIIIRunaway Baby
asked in Android

Moods not showing on Android

Hello, since a week when i click on the flow, it does play but there is no list in the mood wheel to select from. Clicking on it will pop the coloured wheel and disappear.Using the “dislike” and change style button works but being able to do this from the wheel is the goal here.All tracks, favorites, etc intact. Any else experienced this?Android 13 here

3
awesomemac
Deezer Legend
10 months ago
R
Runaway Baby
rickankumRunaway Baby
asked in Android

deezer connect not working

when i try to use deezer connect, on my android app. Nothing happens.I want to stream the music to my sonos speakers which are on the same WiFi as my phone.I dont get a error message, only connect tries a couple of minutes and then it disapears.Any suggestions?  ThnxRick 

3
Leonídia.Deezer
Community Manager
11 months ago
N
Tiny Dancer
nrvncntcmpsTiny Dancer
asked in Android

Require API auth to login again

I was in the middle of adding songs to my playlist when I automatically logged out of Deezer. I tried logging back in and it is saying "Require API auth". I already tried re-installing the app and it still does the same thing. Please help.

29
Leonídia.Deezer
Community Manager
11 months ago
B
Runaway Baby
BeeeRunaway Baby
asked in Android

Listen in browser on Android?

Hi! Is it possible to use the Deezer browser version on Android? Currently, every link I tap opens the app.I tried forcing the desktop site, but unfortunately that didn't work. I wonder if there's a way? Thank you!

3
Leonídia.Deezer
Community Manager
11 months ago
Colin Salazar
Lover
Colin SalazarLover
posted in Android

Am I paying for FLAC quality on Android if there is no HiFi bit perfect available?

It came to my attention recently that Deezer doesn't have the bit perfect FLAC files available for the Android OS. An audiophile on YouTube who is quite respected and known in the digital music production and reproduction community  did a cameo on another channel about audio file formats from all the streaming services available currently. He said something that caught my attention and that was that while Deezer does in fact stream bit perfect FLAC files on desktop, it currently isn't supported on or by Android devices yet which made me ask myself, am I paying for music I can't even appreciate on my Android devices because Deezer is r raking in the revenue from mobile device owners who are paying for Premium tier subscriptions which are only bit perfect at 16/44.1 at the highest available quality but only on desktop or high end DAP? I hope this is not the case, but when I listen to Qobuz (which is FINALLY available on Canada as of a couple weeks ago!!) There is an audible and noticable

12
S
Tiny Dancer
11 months ago
M
Tiny Dancer
Magic4got10Tiny Dancer
asked in Android

Sometimes Deezer launches itself unpredictably

Hello, I started using Deezer one mounth ago, but I found a very annoying issue:sometimes and unpredictably, Deezer starts playing songs. It happens in the night or during meetings and I can't prevent it (I tried to turn off the app forcibly but it doesn't seem to work).I use a Samsung Galaxy S9 with Android 10.

1
Leonídia.Deezer
Community Manager
11 months ago
H
Runaway Baby
HamylaRunaway Baby
asked in Android

weird mobile app bug

Just wanted to report a bug. Tried to add a song to a playlist and scrolled through my playlists, where the rightside bar where there should be a letter showed some brackets etc. Screenshot included.  

1
Leonídia.Deezer
Community Manager
11 months ago
A
Tiny Dancer
Aine FarrellTiny Dancer
asked in Android

moving my account

Hi I just got a new phone and I'm trying to move my account onto it but I can't find out how

1
A
11 months ago
C
Runaway Baby
Cara me messRunaway Baby
asked in Android

requires API auth

I keep getting API auth required message.

2
A
Tiny Dancer
11 months ago
P
Runaway Baby
publicjRunaway Baby
asked in Android

Can you download offline music to sd card and not internal storage?

I've got a device with a paltry 32 gb of space, but could expand it with an SD card. Does deezer allow this? I remember Spotify did this and it made it much more usable for places I didn't have internet connection. 

3
G
Tiny Dancer
11 months ago
T
Runaway Baby
tekes1550Runaway Baby
asked in Android

Deezer not reproducing

When i tap on a song it's not reproducing but i have solution that works but it's not the best solution! If you could help me it would be appreciated!

1
Yula
Moderator
11 months ago
D
Runaway Baby
dxarmyRunaway Baby
asked in Android

downlo

Can I download the music when the screen is turned of? Phone model Samsung m31

2
Yula
Moderator
11 months ago
S
Runaway Baby
SabieRunaway Baby
asked in Android

Can't play in order of recently added on favourites

Hi There appears to be a bug on my favourites that is not allowing me to play songs in order of recently added. Instead it plays songs randomly. I have tried deleted the app and reinstalling but nothing has improved. Could you please help with this matter? Fix the problem? Or let me know how i can?Kind regards Sabie

3
S
Tiny Dancer
11 months ago
C
Runaway Baby
cezeidanRunaway Baby
asked in Android

Android 10 support for Fiio R7

Hi,Thanks for any comments and suggestions!I plan to buy a DAC amp Media player from Fiio.The R7 runs on a Android 10 and I want to know if deezer app will remove it from its updates?Thanks for your time and consideration 

2
C
Runaway Baby
11 months ago
L
Runaway Baby
Lukasz124Runaway Baby
asked in Android

deezer connect does not work on amazon fire tv 4k

after connecting my android phone to deezer being open on amazon fire tv max 4k, the fire tv does not play the musictested both latest beta and normal version  captured logcats from fire tv, seems like deezer has some bug in apk7.0.30.2 beta logcat - music not played despite clicking play7.0.29.67 logcat - deezer crashes, the app is killed  

1
Yula
Moderator
11 months ago
I
Runaway Baby
Isobelle1Runaway Baby
asked in Android

suspicious activity on account

I have has loads on Asian artists on my account, these are not done by myself, I suspect my account has been hacked! I have changed my password and it is still happenings, what can I do to get my Flow back to my normal songs

4
I
Runaway Baby
11 months ago
Vjeko P
Runaway Baby
Vjeko PRunaway Baby
asked in Android

inconsistencies between desktop and mobile app

Hello!I've noticed that mobile app (Android) keeps on "forgetting" my favorite artist. I always have to come back and double-check my desktop app to be sure that certain artists are still in my favorites. I have recently reviewed all my favourite artists, got rid of some, just to be sure I'm not overstepping the limit, and still, my mobile app doesn't show a lot of them. How can this bug be fixed? 

4
H
Tiny Dancer
11 months ago
D
Runaway Baby
Damen.PowellRunaway Baby
posted in Android

playlist

My Deezer playlist keeps closing down multiple times a day and I have to re-listen to the same songs on my playlist. Why is this?

4
Yula
Moderator
11 months ago
D
Lover
dr.agisicLover
posted in Android

Play recently added songs

I would like to be able to play songs that I added, but by date added from the most recent one. I am adding songs to a different playlists by their genres. So i can only play some specific playlist, but I would like to play all the songs that I added but starting the most recent one. So basically like shuffle my music but without shuffling.

4
D
Lover
11 months ago
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