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tekes1550
One Hit Wonder
May 24, 2023
Answered

Deezer not reproducing

  • May 24, 2023
  • 1 reply
  • 21 views

When i tap on a song it's not reproducing but i have solution that works but it's not the best solution! If you could help me it would be appreciated!

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    Best answer by Yula

    Hello @tekes1550! 

    please try this: 

    1. Restart the app (kill the app and remove it from the notification bar)
    2. Try another network (4G or Wifi)
    3. Restart your phone
    4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
    5. Un-install the app and re-install the app

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    May 25, 2023

    Hello @tekes1550! 

    please try this: 

    1. Restart the app (kill the app and remove it from the notification bar)
    2. Try another network (4G or Wifi)
    3. Restart your phone
    4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
    5. Un-install the app and re-install the app
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