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flow error

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I listen to flow fairly often but here lately it will start a song and then it will start up another, try to load it, then skip ahead, and then it repeats a number of times. I opened up the queue today as it was doing this and it was resetting the history at the same time it was skipping. Also, the length of the flow playlist not infinite here lately. Now, i  know that my phone being the cheap piece of crap that is all the rage these days is possibly a factor in this but something is going wrong on your guys' end here lately, i listen most of the time while i am at work and it would be nice to have a program that i am paying for to work decently, please fix this.

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Best answer by Yula 31 May 2023, 15:00

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Yula
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Hello there, @Andrew.Hite 

Please first follow these steps: 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app

once you have done this check this tips to improve your FLOW 

 

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It does not happen all the time, when i put this error report here it happened twice in a row and since then it has behaved. I did reload the app, a default action when one messes up, but that changed nothing. Phone is fully shut down every night. Clearing the data cache does not explain when this happens why the just heard list changes or has tracks i had not listened to yet every time the app is attempting to load a track or why when i decide to load a playlist that it then functions fine, no loading issues. Whatever is going on, it is decidely serverside.

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