Just wanted to report a bug. Tried to add a song to a playlist and scrolled through my playlists, where the rightside bar where there should be a letter showed some brackets etc. Screenshot included.
Best answer by Leonídia.Deezer
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Userlevel 7
+5
Hi
Sorry to hear that you have that issue. I can´t reproduce the problem of my side. I suggest to you the following procedures:
f you are using the battery saving mode on your device, turn it off while you are carrying out this test.
• Open the Deezer app ➡ Gearwheel in the top right corner ➡ Data and storage ➡ Clear all.
• Stay on the Data and storage page and under Smart Cache, slide the marker to the left so that it reaches 32Mb, then slide it to the right to reach 2GB (you can move it up to 10GB if your device has that much storage).
• Tap again on the Gearwheel in the top right corner ➡ Log out at the bottom of the page.
• Turn off your device for a few seconds then turn it back on.
• Log in to Deezer with your email and password.
• Stream a few songs and navigate in the app.
⚠ Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.