Your account, favorites and playlists

I cannot play and album, there show and error.. in every device.. The album Is: https://deezer.page.link/gbvxcEeD6EFuQsYZ7 

I think Someone has hacked my account. How do I terminate it/Permanently delete it?

I'm a member of a Deezer family account profile. The main profile has not been touched and the main user can see my profile, however, I cannot access my family account via my user. Main user sent me an invite as a new member but none of music is there. Can you help please?

Just today I gotten e-mail someone signed into my account from completely another continent.  Was there maybe some data breach or something? 

I started seeing random songs in my favourites, and when i deleted them they again reapered. Today I started playing music but it kept disconnecting me because someone else is using account. I never gave passwords to anyone. I use deezer on my phone and computer. I don't know anyone who listens to that kind of music that is adding to my favourites. Someone keeps disconecting me from my playing trying to play something else.

hello, I was charged 3.99 euros for paying premium, but the application is still without premium. what to do, or return the money for the payment.

I recently had the app update. It was constantly trying to download my songs so i can listen offline. My songs were ALREADY downloaded but it showed half of them hadnt been downloaded. I uninstalled and reinstalled the app. It had been taking hours to download my 893 tracks. And now i can not view any songs. It constantly has the reloading icon on the song list. I am annoyed this is a paid for app that i love and now it is causing me undue stress. Please FIX!!!!

Hello. I recently listened to a few songs from my list of favorite songs. Then I looked at my listening history and saw that the heart icon next to a song was blank. I visited the album and artist page to understand why this is the case, and again faced the same situation. But when I looked at my favorite songs list, there was no such problem. Even in the "My Albums" section, the relevant album appears. my favourite songsmy listening history updated album

I have a premium account but as you see on the second photo right below that it’s not good activated.

My premium account doesn’t work at the moment.

I want to remove my user account permanently. How can I do that?

I keep getting sign in attempts on my account. You email me saying that someone (mainly in US) is attempting to log in.I had this recently where someone actually actually got into my account and kept changing the songs I was listening to.I since changes my password but still getting people trying to log in.Do you not have any security measures?I have been with you for many years but very close to moving to Spotify.What is going on with your security?

i have tried all the trouble shooting issues downloaded and reinstalled the app maybe 10 times already for some reason i cant log into my acc on mobile. even after i linked my facebook acc to try and log in with either my gmail or my facebook not one is working.first started with i wasnt able to save anything to my playlist and next moment i could not log back in please advise. very frustrating. thanks

Hello everybody,I  can’t remember both passwords - neither to my deezer account nor to gmail account with which my deezer account is associated with.How shall I restore my deezer account? 

Why has my subscription changed from Deezer Family to Deezer premium? My wife and kids have to make an own account in order to be able to listen to their music. And I, as admin, can not change to their profiles. 

If My brother have an account in family plan and I wanted to join him, but without loosing my playlist, how can I do it?

Been paying on my account.   And I have not been able to use it. The last 2 months atleast won't load. Keeps saying almost there.  But never does. I'm a bit discount.  Been with u for ages. Never had issues until now

It's my birthday today. I received a notification about birthday playlist, but I think I didn't click it, just opened Deezer instead.Is there any place I can see this playlist now? ;(

Hi team,I was just listening to the 100% The Wiggles playlist and up popped a song that wasn't from The Wiggles. Worse than that it was content that I think was inappropriate for a playlist targeted at small children, Up butt coconut (extended dance remix). In reviewing the playlist it says the last update was 12 months ago. See the attached screenshot.What can be done to address this issue?Regards,SD  

So this month, I’m not seeing my top August playlist, and actually my top July playlist disappeared about 5 days before August ended. Anybody else having this issue and how to fix it?

Where are my transferred playlists

I dont want notifications I removed them but i still receive

Ik kan mijn abonnement niet verlengen 

Hello,A few days ago I noticed that there are too many authorized devices on my account including an unknown phone, so I de-authorized all of them and changed my password, ever since doing that, I’m being bombarded with emails like someone’s trying to log in with an older password.How can I stop that bombardment of emails?Thank you.

For about a week my flow has been playing a load of Christmas music seems a bit early for that any fix or help would be appreciated