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Cancel subscription


Please advise how I cancel my subsciption, I didnt join using IOS or android?

Best answer by Anonymous

Hey @Ally Cat 

You only had to look at the FAQ once and you would have found this:

 

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5 replies

  • 0 replies
  • Answer
  • August 31, 2022

Hey @Ally Cat 

You only had to look at the FAQ once and you would have found this:

 


  • Author
  • Runaway Baby
  • 2 replies
  • September 5, 2022

Hi 

 

It reflects on your system that I dont have an account yet you are deducting a premium from my bank account every month.

 

Please remove it from my account.

 

tx

Alison


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5188 replies
  • September 6, 2022

@Ally Cat please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help with your request.
Apologies for the inconvenience


  • Author
  • Runaway Baby
  • 2 replies
  • September 7, 2022

Hi 

 

There is no straightforward way to contact Deezer support?  do I have to log in via facebook or twitter?  Is there not an email address?

 

this is the most frustrating company to deal with.

 

tx

Alison


  • 0 replies
  • September 7, 2022