@Ally Cat 

Just start a suport ticket at https://support.deezer.com/hc/requests/new

Hi 

There is no straightforward way to contact Deezer support?  do I have to log in via facebook or twitter?  Is there not an email address?

this is the most frustrating company to deal with.

tx

Alison

@Ally Cat please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help with your request.
Apologies for the inconvenience

Hi 

It reflects on your system that I dont have an account yet you are deducting a premium from my bank account every month.

Please remove it from my account.

tx

Alison

Hey @Ally Cat 

You only had to look at the FAQ once and you would have found this: