you skip 10 tracks
Wait 5 mins and same tracks / playlists work. Skip 10 more and you are banned again….
how to avoid that?
Answered
How to avoid "banned for few mins" after skipping 5-10 tracks in a row?
+1Best answer by Johnathan.Deezer
Hey
Sorry about it, that shouldn’t happen in a HiFi account. 😕
On that case, the best to do it’s to contact our Customer Care team, they can check your account and ask more private data to check it and help you properly. 😊
Let me know anything else.
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+1p.s. You wont believe me but rebooting or updating does nothing XD
+1Johnathan.Deezer wrote:
Hi
Are you having that problem on web-page on a free account? 🤔
top-noch hifi subscription )
+6Hey
Sorry about it, that shouldn’t happen in a HiFi account. 😕
On that case, the best to do it’s to contact our Customer Care team, they can check your account and ask more private data to check it and help you properly. 😊
Let me know anything else.
+1Johnathan.Deezer wrote:
Hey
Sorry about it, that shouldn’t happen in a HiFi account. 😕
On that case, the best to do it’s to contact our Customer Care team, they can check your account and ask more private data to check it and help you properly. 😊
Let me know anything else.
That form leads nowhere -- I got no feedback from it.
sky1232141254321513213412312 wrote:
Johnathan.Deezer wrote:
Hi
Are you having that problem on web-page on a free account? 🤔
top-noch hifi subscription )
Try not to skip too many tracks in a row. Instead, listen to the songs for at least a few seconds before deciding to skip. Use the platform's radio or playlist features, which provide a more curated selection of tracks based on your preferences.
+1TuckerJesus wrote:
sky1232141254321513213412312 wrote:
Johnathan.Deezer wrote:
Hi
Are you having that problem on web-page on a free account? 🤔
top-noch hifi subscription )
Try not to skip too many tracks in a row. Instead, listen to the songs for at least a few seconds before deciding to skip. Use the platform's radio or playlist features, which provide a more curated selection of tracks based on your preferences.
no. Theres no difference if you skip or listen first. Skip 10-20 tracks and “network issues” magically happen to you for next 5-15 mins. At ANY page/playlist. After those 15 mins it magically gets ok.
+1I suppose theres some “anti-ddos / anti-download” or some kind of that system that works PRIOR to web service. ANd it banns you even if you’re just listening to music and have a paid acc XD.
mb deezer should hire someone called “dev-ops” or admin at least. Such an obvious issue.
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