When choosing a song, a random track starts to play instead

@julio_rosu in order to help with the investigation, our developers asked if you could provide the following information:
- Searched song and URL link if it is possible
- platform (iOS/Android/Web) and device (phone/tablet/PC)
- Deezer app version

Thanks :)

sure, I looked for the son ‘t-shirt weather’ and here the URL, I tried to play it, but instead it played ‘Wyoming’ by the same band, ‘The Lucksmiths’

-https://www.deezer.com/search/t-shirt%20weather

-https://deezer.page.link/vCaBaPx4bkuFkQru6

-on my laptop or Iphone, I have IOS, iphone 13, most recent update.

deezer app, phone or tablet it wont work, here’s a screenshot where it says I’m an independant account of a family plan.

-What else can I do to help you, so you can help me?

Thank you.

julio.rosut@gmail.com (that’s my email I’m subscribed with)

Hi @Jaime. it’s been 7 days, any update? Any help? what can I do? is it fixable or should we just cancel the subscription? what do I do? 

Hey @julio_rosu I have asked again and our devs mentioned that it is still under investigation but there is not an immediate fix right now and will take more time.
Apologies for the inconvenience

@Jaime.So, do I just wait? And still paying family plan? like, there’s gonna be a solution at some point? HELP 

@julio_rosu I have just been informed that the problem should be fixed by the end of next week
I know it is not ideal, but still good news as our developers managed to find the root of the problem and work on a fix.
Apologies for all the inconvenience in these past days

@Jaime. This is actually great, I’ll literally be waiting until the end of the next week, I hope it ca be fixed. Thanks again, I’ll keep you updated.

I see these posts are a couple of years old. Still, I now have the same problem in my car with Android Automotive. I ask Google for a specific song. I can see on the screen that Google understood iømy command correctly. Still, Deezer plays a completely random song. Yes, i am a premium user logged into the correct account.

I don’t use Google for playing or searching for songs, but I’ll try the next couple of days, I wonder what I will see (or hear).

I got Red Hot Chili Peppers when asking for Pink Floyd…

Hi ​@Thomas Willum Hansen 👋 

Have you tried to delete the app and re install it again?

As we were having some issues these days between Deezer and Google 

Also, I would suggest you to increase the smart cache tab to the max in your Deezer app settings. 

I hope that helps! 😁

OK, the problem is still very much at large. Any news?

I do not think you can change the smart cache size on the Android Automotive version of Deezer.

Cheers.

Thomas