I need help because I had I used the wrong emails to setup my account. An email that isn't even mine. how can I retrieve and or correct my account when the option for Login with phone number isn't there? how can I change the email on my account if I don't have access to it?
Answered
I have signed up with wrong email
Best answer by Nina Nebo
Hi
Here is solution which I found on Deezer support page :
Whether you've forgotten your email, your password or both you can find your account and reset your password with these steps:
- Go to our password reset form
- Enter your email address. If you have multiple email accounts and are unsure which is the one linked to your Deezer account, enter all of your email addresses
You will receive a password reset email from Deezer
- Select the link within the email to reset your password
Note: When your password is successfully updated, you will see a message on the screen
see link
https://support.deezer.com/hc/en-gb/articles/214348965-Problems-Logging-In-To-Deezer
1 person likes this
+13- Deezer Legend
- 5065 replies
- Answer
Hi
Here is solution which I found on Deezer support page :
Whether you've forgotten your email, your password or both you can find your account and reset your password with these steps:
- Go to our password reset form
- Enter your email address. If you have multiple email accounts and are unsure which is the one linked to your Deezer account, enter all of your email addresses
You will receive a password reset email from Deezer
- Select the link within the email to reset your password
Note: When your password is successfully updated, you will see a message on the screen
see link
https://support.deezer.com/hc/en-gb/articles/214348965-Problems-Logging-In-To-Deezer
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1 person likes this
Hello thank you for the response but... unfortunately thar doesn’t resolve my problem. The point is that the email that I used to create the account is wrong: it’s existant but not even mine, so it’s impossible for me to do anything. Not even cancel the created account by myself. And I paied with my card. It’s 0€ for4 months but after that I’ll have to paie for the account that I can’t use.
+7Hi
Thanks :)
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.