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i cannot select for listen higi music


 

Best answer by Nina Nebo

 

 

Hi ​@panchoenlared !

 

Maybe  your offer does not include HiFi !?

 Deezer's High Fidelity (HiFi) option is available in Brazil and maybe it's not included in the standard Premium or Family subscriptions, but it's offered as a separate subscription option. Deezer states that HiFi is available in most countries, but some have it as a standalone option. 

 

 I’d recommend to contact Deezer support 

 

https://support.deezer.com/hc/en-gb/requests/new

 

 

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4 replies

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1780 replies
  • May 29, 2025

Hi ​@panchoenlared,

Are you using the Deezer Premium, Deezer Duo or Deezer Family?

The HiFi option isn’t available with Deezer Free and in some countries. Where are you from?


I have deezer premium [brazil]


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5407 replies
  • Answer
  • May 29, 2025

 

 

Hi ​@panchoenlared !

 

Maybe  your offer does not include HiFi !?

 Deezer's High Fidelity (HiFi) option is available in Brazil and maybe it's not included in the standard Premium or Family subscriptions, but it's offered as a separate subscription option. Deezer states that HiFi is available in most countries, but some have it as a standalone option. 

 

 I’d recommend to contact Deezer support 

 

https://support.deezer.com/hc/en-gb/requests/new

 

 


Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2458 replies
  • May 29, 2025

​@Nina Nebo  is right . In Brazil HIFI is still available as a separate subscription so you won’t have it under your subscription . 

See the thread below :

 

https://en.deezercommunity.com/subscription-and-payments-5/does-deezer-premium-have-the-same-benefits-as-hifi-73361#:~:text=According%20to%20the%20deezer%20site,included%20in%20Premium%20or%20Family.

 


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