I got a mail where I'm being told I will be upgraded to HiFi for a small amount of money. The problem is I don't even want HiFi, so, who I can opt-out of that automated upgrade?
How to opt-out to automatic Hi-Fi upgrade
Same here. I like the fact that it is possible for a small extra fee, but my main listening device doesn’t support HiFi so I don’t really need it.
Also curious to know if other price plans will change?
And will there be an annual subscription for family subscriptions?
Can you please tell more.
On which plan are you now and to what hifi they are upgrading?
Much appreciated.
I'm on Deezer Premium and this is the message I got.
Enjoy High Fidelity sound
We will add High Fidelity sound to your plan for just $ 60,00 more!
That means you get lossless sound quality that lets you listen as if you were right in the recording studio.
Your upgrade will further support our efforts to provide you with the best service, best sound quality and exclusive content, all at an incredible value.
You'll see this new pricing automatically applied on your next bill after July 8th 2021.
We're adding High Fidelity sound to all of our paying offers to give our users the best listening experience.
Enjoy your new benefits, and thanks for supporting Deezer!
It looks as if Premium has been abolished and Hifi would be the standard. But I would expect some official comment..🤷♂️
I'm on Deezer Premium and this is the message I got.
Enjoy High Fidelity sound
We will add High Fidelity sound to your plan for just $ 60,00 more!
That means you get lossless sound quality that lets you listen as if you were right in the recording studio.
Your upgrade will further support our efforts to provide you with the best service, best sound quality and exclusive content, all at an incredible value.
You'll see this new pricing automatically applied on your next bill after July 8th 2021.
We're adding High Fidelity sound to all of our paying offers to give our users the best listening experience.
Enjoy your new benefits, and thanks for supporting Deezer!
Intresting, I am myself for now on Premium.
You must be on annual Premium plan yes or or no for this $60 raise? In some places you can buy annual hifi which is in my country almost the same as monthly Premium plan selled.
https://www.deezer.com/en/offers/?referer=sonos
Cancel current offer and then once Free get your Hifi annual at Premium price.
I have Bluetooth headphones and earphones with no benefit on Hifi.
Should I go shopping for a benefit? I hope to see clarification, I’ve let managers know.
Hifi seems to be a norm, but not everyone is willing to spend additional €1000 to hear it.
Same here. I like the fact that it is possible for a small extra fee, but my main listening device doesn’t support HiFi so I don’t really need it.
Also curious to know if other price plans will change?
And will there be an annual subscription for family subscriptions?
Customer care might be able to make your price stay the same.
https://support.deezer.com/hc/en-gb
Rewrite them your concerns and they will look for the better price in your situation.
I think they are just doing “Apple” with Hifi in every plan slowly.
Their contact form is here: https://support.deezer.com/hc/en-gb/requests/new
Sorry for any inconveniences.
Got an email this morning saying I’m getting High Fidelity sound for € 2 extra on my family subscription and it will be charged from 8 July onward.
The mail further says Deezer is adding High Fidelity sound to all paying subscriptions, but they don’t mention at what cost. Can’t find an overview of the rates anywhere, there’s no link, and there’s no update on the website either.
I’m subscribed to Deezer in Belgium (got my mail in Dutch).
I’m just curious to see the price hikes for the other subscription types. Because … I have a family plan but with just two heavy users and two users who have it but barely listen.
The family plan is € 15. But an annual subscription for one user is € 90. So two annual subscriptions = 180; twelve monthly family plans = 180. Ok, so I have more value if my other family members would also actually use their Deezer more often.
But if the family plan increases to € 17, then two monthly plans would be more interesting and I just kick my hardly using Deezer family members off the family plan ;-)
Anyway, I’m guessing Deezer will stop selling annual plans.
Hi
In your case
In your case
If you have any further questions please let me know
Hi, I’m also living in Belgium and I have HiFi. I got the same mail, for 2€ extra I will get HiFi family, which means 5 accounts more. When will this be active? I don’t see any difference for the moment, I can’t create extra accounts.
So it seems like a masked rise of the price. I have no use for HiFi so the "added" value doesn't compute to me.
***********
Hmm, anyway, this looks like Deezer is slowly pushing for HiFi in response to Apple Music having lossless as default. Shouldn't Deezer just implement this without charging people for more cost? I think people would be more welcoming of this if done without shocking people with being charged more.
My problem is not with the rise for better service and improving artists payments but with that being a jump of 60% increase at once in my case.
Hi
In your case
In your case
If you have any further questions please let me know
Hi Jaime, thanks for your reply. What does this mean for the other plans? Is there a document somewhere we can consult on pricing?
I’m getting a little confused
Many thanks.
Hi
In your case
In your case
If you have any further questions please let me know
Hi Jaime, thanks for your reply. What does this mean for the other plans? Is there a document somewhere we can consult on pricing?
You can check if you have best price on your account contacting them:
https://support.deezer.com/hc/en-gb/requests/new
They may be able to reduce your price if there’s something available.
Hi
In your case
In your case
If you have any further questions please let me know
So you decide to not only raise the monthly fee by 13% but are also going to sell this cheap excuse??
Tell me : of these 2 € exactly how much is going to the artists? And how much will add to the yearly profit of Deezer?
Next remark : did you consider that raising the sound quality also means that streaming will cost more data to your users? So it’s not just the 2 euro you charge us extra for something we didn’t ask but also added costs to telecom subscriptions because of your policy.
In my case : Spotify just got cheaper than you guys for a Family account. Guess what I will be doing
Hi
In your case
In your case
If you have any further questions please let me know
So you decide to not only raise the monthly fee by 13% but are also going to sell this cheap excuse??
Tell me : of these 2 € exactly how much is going to the artists? And how much will add to the yearly profit of Deezer?
Next remark : did you consider that raising the sound quality also means that streaming will cost more data to your users? So it’s not just the 2 euro you charge us extra for something we didn’t ask but also added costs to telecom subscriptions because of your policy.
In my case : Spotify just got cheaper than you guys for a Family account. Guess what I will be doing
You can still stream 320K MP3 even on Hifi service or lower.
Hi
We appreciate that not all users will want to enable HiFi immediately and it may not be something everyone wants to enable on their mobile plan. But when you’re on WiFi, lossless HiFi audio provides you with a much better musical experience, just like the artist wanted it to sound. HiFi is becoming more and more mainstream as a choice for listeners and we hope that Deezer continues to bring you great value for money combined with one of the best music catalogs in the world.
Thanks
Strange thing is that from 8 July I would get the high fidelity sound occording to the mail. But nothing seems changed. Both in IOS app and desktop. Did not really feel the need fot HIFI sound right but still...
Hello
you should be able to switch to HiFi in the audio settings.
Me neither: I have Deezer Hifi and it would be upgraded to Hifi Family, but it is still the same.
Hi
Sometimes there’s delay in update. Try log out and log in to make it faster.
Sorry to hear that.
Their customer care can help.
https://support.deezer.com/hc/en-gb/requests/new
For anyone not liking “Hifi” update. Just try it. I have only €199 Sony WH1000X-M3 and these are nowhere to be true hifi, but even on that Wired, I can hear difference between hifi and 320K on my laptop. To the point I felt like my headphones were broken when I heard thin and lifeless sound.
I just noticed it was 320K. I turned Flac mode and music is back, rich.
Give it a try before thumbing down ;)
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