How to opt-out to automatic Hi-Fi upgrade

Me neither: I have Deezer Hifi and it would be upgraded to Hifi Family, but it is still the same.

Hi @dee_dirk, I tried but the best I can choose in both is 320 kbps...

Sometimes there’s delay in update. Try log out and log in to make it faster.

@hpguru, thanks for the suggestion. But still no change. I’ll see what happens...

Sorry to hear that.

Their customer care can help.

https://support.deezer.com/hc/en-gb/requests/new

For anyone not liking “Hifi” update. Just try it. I have only €199 Sony WH1000X-M3 and these are nowhere to be true hifi, but even on that Wired, I can hear difference between hifi and 320K on my laptop. To the point I felt like my headphones were broken when I heard thin and lifeless sound.

I just noticed it was 320K. I turned Flac mode and music is back, rich.

Give it a try before thumbing down ;)

@Alexander Desmedt the change in your account might be reflected in the next billing cycle as your renewal was prior the 6th July.
If you have any further questions please contact our Deezer Support Team
Apologies for the inconvenience 

@DarthGoofy I would suggest to wait until the next billing cycle starting in a few more days (15th July).
But to make sure everything will be fine with the upgrade, please contact  our Deezer Support Team and one of our agents will be able to confirm.
Let us know how it goes. 
Thanks :)

@Jaime. Are you planning any changes regarding subscriptions and/orHiFi in Bulgaria? What are they going to be?

Thanks. 🙂

I have to say this was poorly communicated and handled by Deezer. Very unclear as what would happen from when onward. 

Like @Alexander Desmedt and @DarthGoofy I would have expected to have HiFi from 8 July onward. This would have been a nice gesture by Deezer since prices will increase anyway.

Also, the Dutch family plan page still doesn’t mention HiFi will be included: https://www.deezer.com/nl/offers/family 

@Sotir not that I am aware at the moment. We will keep you posted if there is any change.