Why is the family subscription, auto-renewal canceled and transferred to a free plan?I am a citizen of Russia.
Cancellation of subscription in Russia
Best answer by Jaime.Deezer
We are discontinuing our service in Russia because we can no longer operate in this territory under the current legal conditions and economic sanctions.
Unfortunately as we run our service in a similar manner in Belarus, we have to stop operating there too.
You will still be able to enjoy Deezer benefits until the end of your current subscription period (already billed).
Until the end of your subscription, you will still be able to listen to Deezer ad-free, download music, all in high fidelity. However, your subscription will not be renewed when it comes to an end, and you will not be charged by Deezer anymore.
If you are on a monthly plan, your access to Deezer will end within a month.
We don't know yet when we will operate again in Russia and Belarus, but we will keep our users informed.
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