Solved

Just updated to Desktop Client v7.1.90.  I cannot play any music.  Neither the play button, the space bar, nor the playback option in the menus work.  There is no playback at all.

I keep getting the annoying message ‘Your computer seems to be offline. We'll keep trying to connect.’ when I know 100% that my computer is not offline. 

Hi there! I have recently moved from Spotify, and it is great, but one issue I have is when I am in the lock screen, the option to fast forward/rewind 30 seconds is not there. Only the option to completely skip to the next episode. I haven’t been able to find any options in the settings.  I have an android by the way.

Perche le notifiche mi arrivano tutte insieme il venerdi? Essendo di conseguenze molto numerose non riesco nemmeno a vederle tutte. Grazie

Bonjour, j’ai souscrit à un abonnement étudiant avec mon compte, cependant je ne peux plus écouter mes musiques alors j’ai resouscrit a l’abonnement.En retournant sur mon compte après avoir repayé l’abonnement étudiant, il n’était toujours pas possible de lire mes musiques. Je suis donc aller sur cette plateforme pour demander de l’aide et la on m’a demandé de me créer un nouveau compte et donc maintenant j’ai deux compte avec la même adresse. je suis complètement perdue et je ne peux toujours pas écouter la musique 

Why are some of the album covers greyed out in my library, but when I click on them they appear and play as usual.  At first I thought they were no longer available, but in every case it was just the album cover image that didn’t appear properly (desktop and desktop app versions).  In the ios app, the main cover image remains greyed out when clicked on (but the cover as it appears next to each song is visible).   

The album “Out of Time” by the band Quivers does not appear in their profile but comes up if I search for it specifically.  There’s not a duplicate Quivers page either so I don’t know why this keeps happening. 

I want to delete all my favourite tracks and restart it but don’t know if there is a clear all button somewhere or will I have to physically go through them all?

This feature hasn't been working for a month, it looks like it's trying to recognise songs but but shows no match as if it can't hear anything.

Bonjour j’ai pris un abonnement 1 moi à 14,99€ tout à l’heure sans faire exprès j’aimerai être remboursé svp car c une erreur.

Bonjour,J’ai souscrit à un abonnement Deezer par erreur et je l’ai annulé immédiatement après m’en être rendu compte.Je souhaiterais donc demander un remboursement, car cet achat n’était pas intentionnel et je n’ai pas utilisé le service.Merci de bien vouloir vérifier mon compte et procéder au remboursement si possible.Cordialement.

Aria Flux seems to have appeared out of nowhere in the last month.  Deezer shows she has 135 single titles under her belt “Albums”, but not any actual albums.  And “Top Tracks” shows only one title.  That is very strange.  Internet searches yields little or no bio information.  Is this artist real, or AI-generated?

Hey, I am really interested as to if Deezer is planning on adding a similar feature to spotifys mixing feature. Where you can be a dj and customize the change of one song into the next. I think it’s a really fun and cool feature.  

Hello. Please, could you make Kazakhstan price like in Russia. Russia and Kazakhstan are ex-USSR countries. And people in these two countries have same yearly income. But for some reason Deezer in Kazakhstan have price in dollars. And this makes it too pricey. I know many people who want to start using Deezer. But because of the price, which is not appropriate to Kazakhstan salaries, they pirate music. If price will be like in Russia, they'll start using Dezzer immediately.

Bonjour , excuser moi de vous déranger je vous envoie se message pour demander un remboursement je n’ai pas beaucoup d’argent sur mon compte donc par manque d’argent j’ai pris l’abonnement gratuit sur votre application que j’utilise beaucoup mais l’abonnement payant c’est mis en route et à prélever 14,99€ pour 1 mois de club je n’ai pas utiliser les fonctionnalités de se mois payer aujourd’hui pouvez vous s’il vous plait me rembourser je manque beaucoup d’argent .merci de me recontacter sur ma boîte mail 

Hi everyone,I’ve been thinking about ways to make music discovery a bit more interactive and fun inside Deezer, and I had an idea inspired by word puzzle games like Letter Boxed.What if Deezer introduced a daily “word chain” or letter-based challenge, where users discover songs by linking them through words? For example:The last word of one song title becomes the first word of the next Or users build a chain using limited letters (like a puzzle) Bonus points if all songs come from different artists or genresThis could tie really well into existing discovery features like Flow, while adding a more gamified and social element.Some possible benefits:Encourages users to explore new songs in a fun way Makes playlist creation feel like a game rather than a task Could be shared with friends or even turned into a daily challenge leaderboardI know the community values clear and focused ideas (one topic = one idea), so I’d love to hear your thoughts on this specific concept. Would you use a feat

I have the app on my phone (Android) and it constantly logs me out. At first it was just between uses of the app which was annoying enough, but now it's logging me out while I'm actively listening to music. Why can I not select any option to stay logged in, or remember my device? Something, anything? I switched to this from Pandora because they started having such bad playback issues and errors I wanted an alternative, and with them I only had to log in if I cleared the cache or was logging into a new device. In other words, almost never. Maybe once or twice a YEAR, but certainly not multiple times a DAY. This is infuriating.

The other members of my family (Family Annual Plan) can't play podcasts at double speed. I can (Administrator), but they can't. Why?

My son has a Samsung Galaxy Watch 7 but we are not able to find the Deezer app on the play store on his watch. Anyone have a similar problem? We are in the trial phase of our family plan and if we can’t get it to work on his watch we will have to find a different app he can use. He has a watch only plan so there is no phone he uses. The watch can connect via cell and wifi.

Can Deezer play in LINUX instead of Windows 11?  

Wondering if anyone else has noticed this or if I'm missing something.For some artists, not all of their albums appear on their profile page even though the albums are available on Deezer. For example, Hockey Dad only shows Rebuild Repeat and Brain Candy on their profile, but if you search directly for Boronia you can find it; it just doesn't show up under the artist.Similarly, Killer Mike's RAP Music is only showing the clean version on his profile, but the explicit version is available if you search for it directly.Is this a known issue? Am I missing a setting somewhere? Would love to be able to browse complete discographies from artist profiles rather than having to search album by album. Thanks!

J’ai souscris un abonnement prenium par erreur que j’ai résilier immédiatement et que je n’ai donc pas utilisé .je voudrais un remboursement le plus vite possible  cordialement 

Hi! Why are some songs are unavailable on mobile but available on desktop?Example: Aerosmith – Crash. Selected country – the USA. Android. Streaming from Azerbaijan. 

Anyone else flow not loading content it has just stopped working. My partner is having the same issue and we have a family subscription. O have cleared cache,  uninstalled the app any ideas