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C
Christiam García

I paid my subscription but it doesn't work yet.

I've been trying to use my suscription but it's not working yet? Could it be because my Facebook email and my Apple ID e mail's are not the same? It was working until last month when. I updated my payment method.

8 1
Rank
19 hours ago In: Your account and subscription
S
Sam.C

ReSubacribed but still blocked out.
Question

I just paid for to subscribe and I had an account before that went offline due to payment. But now it scheduled to start subscription this time next month why not now ?

4 0
S
19 hours ago In: Your account and subscription
O
OscarA

I am not receiving the premium code to connect my account
Question

Hello I have a premium license for deezer and when I try to register adding my cellular phone number I am not receiving the code to connecto to my premium account, Please your help Thanks BR

11 1
Rank
19 hours ago In: Your account and subscription
J
Jmale2267

Sonos is not recognising my login details

Im trying to connect Deezer to Sonos but it is not recognising my login details

6 1
Rank
19 hours ago In: Other Devices
M
MightyMaximus7

Song not available in my country on Deezer family, but is available on Deezer Premium
Question

I switched to Deezer family from Deezer Premium. Some songs are now "not available in my country", even though I still live in the same country and everyone that has Deezer premium can listen to these songs. It is my understanding that the subscription plan shouldn't change the catalog? Please help...

7 1
Rank
19 hours ago In: Your account and subscription
H
Harsy Tamimi

Belum jadi premium
Solved

Kenapa deezer saya belum menjadi premium padahal saya sudah melakukan pembayaran

5 1
Rank
19 hours ago In: Android
Rank
helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

819 35
F
19 hours ago In: Features
F
Fahim Ahmed Roadie

Flow keeps repeating songs that are removed from recommendations
Question

When I am using flow and if I click on the Don't recommend this track link, and if I restart the app/client, or if I come the next day, I find the same track in my queue. I cannot figure out whats the purpose of this feature if the song that I do not want to hear again is queued. Deezer needs to wo...

63 8
Rank
19 hours ago In: Features
D
DrunkBlackMamba Emerging artist

Show featured artists on song title
Discussion on going

So I just recently realized that if you open any album, the song title doesn't include the featured artist in it. Example: In Justin Timberlake's album Man of the Woods, it only says 'Morning Light' but on Apple Music or Spotify it's 'Morning Light (feat. Alicia Keys)'. In Chris Brown's album, it'...

230 10
Rank
21 hours ago In: Got an idea?
G
GustavoHPB

Fala Português? Veja aqui!
Solved

Por favor, por favor!!!! Parem de disseminar musicas de péssimo gosto musical, mas que vendem, na aba de abertura do programa, eu não quero ter contato, com Funk, anita, ou qualquer musica do gênero sertanejo. Meu histórico deve ser observado pra confecção de algo que traga paz ou excitação quando...

9241 937
Rank
21 hours ago In: Get started and updates
H
Hasha

I cannot claim my artist profile
New

I need your help. Discover "Satellites help me" by Hasha on Deezer http://www.deezer.com/album/86966822

4 0
H
22 hours ago In: Got an idea?
V
Vernon77 New member

Why only one at time on HiFi Deezer
Question

I am using HiFi Deezer and my wife wanted access too. Then found out that if I am using it she can't... Up to 3 users but only one at a time. I can pay £5 less for the family account and use them all anytime. Premium service gives you less. I do like the quality though.

6 0
V
22 hours ago In: Your account and subscription
M
Monty de Beer

Premium accounts asking to subscribe again and that I only have 15 days of trail left
Question

Premium account through Vodacom asking to subscribe again and that I only have 15 days of trail left. why is this happening?

22 1
Rank
23 hours ago In: Your account and subscription
A
aaaaaaaaaaaaaaaa

Block an artist/genre
Implemented

Add a working dislike on every artists page so it will NEVER appear in Flow again. I understand that we can missclick so it's not banned when i dislike a song but it's ridiculous now. I can't login on my account for some reason but i have 300 favorites, not a single french song and i keep seeing sh...

1839 70
Rank
23 hours ago In: Got an idea?
B
Ben Castillo New member

Flow repeats tracks
Question

Is it normal to have several tracks repeated way too frequently when you are in the Flow feature?

266 22
G
23 hours ago In: Features
1
18700tb

Deezer not Working
Question

Y is my free deezer not working anymore.and all my playlist tracks gray

4 0
1
1 day ago In: Features
B
Brah

Deezer for free isn’t working and premium subscriptions temporarily unavailable
Question

Hi, i’ve been using deezer for free for a couple of years now and it always worked great but it stopped working 4 or 5 days ago now... i mean i can access my account, view the music but none of the albums and songs can be played, when i clicked on them it says “ to play a specific track, subscribe t...

31 1
1
1 day ago In: Ask me anything
B
bardor Groupie

Missing album of Snow Patrol
Solved

Why is the album Fallen Empires of Snow Patrol not available on Deezer in The Netherlands?

22 3
Rank
1 day ago In: Deezer Catalogue
A
Alex Meister

How can i get my profile at Deezer 4 Artists?
Solved

Hi there! I'd like to own the profiles from my band "Pleasure Maker" and mine solo "Alex Meister". What do i have to do?? I already own these profiles on Spotify and iTunes as well. Thanks in advance.

6 1
Rank
1 day ago In: Deezer Catalogue
M
Miro S

Cat Stevens' album Tell'em I'm Gone - each track only first minute
Question

Album in the subject is corrupt - instead of full 35 minute length there is only 11 minutes and reason being that every track captures only first minute if each song. Please fix!!!. Thanks Miro

10 1
Rank
1 day ago In: Deezer Catalogue
L
llddrr

Marina (ex. Marina and the diamonds) not available
Solved

Marina's page shows other artists songs, and her own songs are not available.

4 1
Rank
1 day ago In: Deezer Catalogue
I
iljafranken Emerging artist

Connected Standby Windows desktop version
New

Windows 10 has connected standy, which means that when putting the device in standby (turn off button), music keeps playing an notifications keep coming. Just like an Ipad, when putting it off. The thing is, it only works with real apps from the store. Deezer desktop app is available in the store,...

7 0
I
1 day ago In: Got an idea?
S
Serenath New member

Albums List view
New

Good day Deezer My suggestion is to please add an option in the settings to sort the artist / albums discography in listed form as a personal preference.

12 0
S
1 day ago In: Got an idea?
M
MHarthi2000 New member

Free version working on computer but not on my phone....
Question

So I was about to go on a run a while ago when I saw that I couldn't play my music. Says that I need Premium to listen to a specific song. But I am on the free version and I need to listen to music, but when I look at my playlist, it looks like what it should look like when someone is offline. But m...

9 0
M
1 day ago In: Your account and subscription
K
KeithanClarke99 New member

Music play
Question

My music stucks and the ln rewinds and plays from like 10secs earlier. Whats going on? And its not just one song. It's all of them. Please help

4 0
K
1 day ago In: Features

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