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B
bbo One hit wonder

There are no music novelties for the country in which we use the application.
New

There are no music novelties for the country in which we use the application. Someone who uses the application in the Czech Republic should have sections with music novelties of Czech performers, etc.

5 0
B
18 hours ago In: Got an idea?
J
JJB

cancelled payment
Question

I have cancelled my payment plan in error, I'm trying to subscribe again (I don't want to lose my saved tracks) " Your automatic subscription renewal has been cancelled. Your subscription ends on 12/03/19. After this date, you'll be moved to our Deezer Free service" What do I need to do in order...

4 0
J
18 hours ago In: Your account and subscription
C
Cristina Caran Groupie

Student subscription
Question

HI So I am a student in Germany younger than 25 years old I tried the 15 days for free because I only found out that there is a student option after I started my subscription and I don't know how to turn that off. He 15 days are gone by now and I've been trying to get the student subscription but it...

6 2
J
18 hours ago In: Your account and subscription
W
Weslley Maia

▶ Edit your Artist Page -Deezer4Artists
Solved

How can I get access to the Deezer4Artists?

34761 228
H
18 hours ago In: Deezer Catalogue
T
T.K.B One hit wonder

Deezer - Windows problem
Question

Hi. I am using Deezer on Windows and it is not working . I have uninstall and reinstall the app and nothing has changed I clicked on the app and it is not opening . Please put back the previous version it worked very well. Thank you.

54 6
T
19 hours ago In: Other Devices
T
tipikinm

Subscription
Question

12.99 already came out of my account can’t switch it from free mode to premium mode tried logging out, deleting the app and redownloading it don’t know what else’s to do but ask for a refund

5 0
T
19 hours ago In: Your account and subscription
G
giorgi.gvazava Groupie

Refund

I want to refund my money which you take from my credit card because i thought that every month i should pay 0.99 not 9.99 so i wang to stop this and refund my money imediately. Thank you.

4 0
G
19 hours ago In: Your account and subscription
O
OscarA

I am not receiving the premium code
Question

Hello I have a premium license for deezer and when I try to register adding my cellular phone number I am not receiving the code to connecto to my premium account, Please your help Thanks BR

8 0
O
19 hours ago In: Your account and subscription
Anja Megastar

Welcome to the iOS Beta program for Deezer

We're happy you found our beta forum! ?? Here are some tips and guidelines to make the experience for everyone as great as possible. Be informed about the latest beta app releases We will let you know here as soon as a new version of the app is available. Please always check if you have the latest...

1058 1
P
19 hours ago In: iOS Beta Program - Feedback
S
Sudhari Perera

Account issue
Question

I have an issue with my account. It’s a free account that I have been using over a year or so. All my music has been greyed out and I can’t pick a song, it keeps asking me to get Deezer primium which I cannot afford. This issue started happening 6 hours ago.

5 0
S
20 hours ago In: Your account and subscription
E
epbenham1980

Looks of music
Question

Hi, i use deezer on a sonos with Alexa (free 6 month subscription with speaker) when inrequest a song, it plays but then loses connection and Alexa says “I am unable to play this right now” and stops the song. I thought it was loss of wireless but Alexa will function normally after sound is lost a...

2 0
E
20 hours ago In: iOS
M
Milena Lukic Groupie

Milena
Question

Haw can I delete a topic I made by mistake? 🙂

8 0
M
21 hours ago In: Your account and subscription
L
landy66 Groupie

Samsung Multiroom App - Error for new playlists
Question

I created a new playlist at Deezer. Trying to open the playlist in Samsung Multiroom App the error "Deezer: internal server error" is shown. Old playlists can be opened but only when I do not open the new (bad) playlist before. After I already got the error ("Deezer: internal server error") and try...

3150 135
21 hours ago In: Other Devices
E
Epoc Groupie

Equalizer - Bass Boost Keeps Reseting
Question

Have Deezer installed on Android Pie (v9) and every time I start the app I have to re-enable Bass Boost in the Equalizer. It resets to 0 after use? Anyone experience this?

142 10
Rank
22 hours ago In: Android
D
del fokkos

Playlists gone+notification free trial
Solved

Good morning, Yesterday i noticed that when i log on to deezer that all my playlists are gone and i can not acces my downloaded songs. I also get a notification that i am in my 14 day free trial...but i am a premium member for over a year! Can you help me out? Thanks in advance! Kind regards Bart...

12 1
Rank
22 hours ago In: Your account and subscription
R
runelyd

Desktop App Mac stops audio when in background
Question

My desktop app on my mac stops audio regularly when the app is in the background me doing other work in the foreground. To get it started again I have to go to the timeline of the song playing and skip forward/backward. Audio quality is HIFI.

8 3
Rank
22 hours ago In: Other Devices
N
Nero76 Groupie

Siri shortcuts should start music automatically on Homepod
New

The point of music app is to play music on all available devices in the eco system, including Homepod. When you activate Spotify shortcut on Homepod it automatically connects to iphone and plays music. Even “small” developers such as those that created myTuner Radio app did this - when I activate th...

4 0
N
22 hours ago In: Got an idea?
Rank
Mafe Community Manager

▶ [TIP] How to improve your FLOW

Hi All! Just thought I will share a little tip to improve your flow! Flow distinguishes us from everyone else. Improving your Flow If you’ve only just started with Deezer, Flow only knows what you picked when you signed up. So it might not get it right all the time. The basic way to improve your...

3030 116
Rank
22 hours ago In: Features
K
Kholiwe Kiki Michael New member

SONOS login not possible: can't remember details
Solved

Hi there I want to add Deezer on to my SONOS app but I can’t remember my login details where do I fix this thank you

24 1
Rank
22 hours ago In: Ask me anything
B
bbo One hit wonder

Music novelties - division into singles and albums
Discussion on going

It's as if the news section was divided into EPs and Full albums. It would be better to find new songs and albums.

5 1
Rank
22 hours ago In: Got an idea?
J
JAY81UK New member

Google Assistant Issue
Solved

I can't use Deezer with GA anymore. Google just says 'Deezer isn't available in your country'. Any ideas? Thanks

1153 24
Rank
22 hours ago In: Other Devices
I
InvestedYouth New member

Unable to subscribe to Deezer Student
Question

I have subscribed to Deezer Standard for a few years now and as I am a student, I have noticed that the student plan is available. However, when clicking subscribe to the student plan, I am redirected to payment.deezer.com which loads with a pop up window stating: "Unfortunately you are not eligibl...

11 5
Rank
22 hours ago In: Your account and subscription
J
jiral

No cargan las canciones
Question

Desde hace varios días no puedo escuchar canciones, dice que el contenido no carga. Tengo cuenta premium y conexión a internet.

2 0
J
23 hours ago In: Foro en Español
E
elusivesid Groupie

Unable to login on Deezer through Onkyo TX-NR646
Solved

I am trialing Hifi subscription. I am unable to login to Deezer through Onkyo NR-646 amplifier. This is an amp that is supported by Deezer. However it doesn’t let me login. I keep getting an error message “Your details are incorrect, please try again.” I have upgraded Onkyo amp to the latest firmwar...

207 11
Rank
23 hours ago In: Other Devices
K
KickOff

Siri voice control with Deezer
Solved

How can I control the Deezer App on my iPhone with Siri? I only managed to open Deezer with Siri. Are there any command to play my favorite songs or some special artists?

4716 19
Rank
23 hours ago In: iOS

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