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Milan Van Laar
Lover
Milan Van LaarLover
asked in Android
Songs playing in wrong language

HiSome songs are playing the wrong language when the songs are placed in playlists or in favourite tracks. This happens for some korean songs. If i play them from my favourite tracks it will play the song in Japanese while im actually clicking on the korean version, but when i search the song and play it from the artist page it will play the correct (korean) version. One of the songs that have this issue is “As if it's your last” by “Blackpink”. There were way more songs with this issue, but after i updated the app some songs started playing the correct version again. Before updating the app songs like “Boombayah” by “Blackpink” and “Batter up” by “Babymonster” were also playing in janpanese instead of korean, but “as if it's you last” and some other songs are still bugged in the latest version.It's a little weird because if actually add both the korean and japanese version of the songs in my favourite tracks, it will both play in japanese. The only way for me to play the original (kor

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G
19 hours ago
G
Runaway Baby
gabrielaltrejoRunaway Baby
asked in Features & Feedback
All songs by an artist

Hi! I used to listen to my favorite band’s songs when I played the artist…but now it only plays their top tracks…so I was wondering if there’s a way I can play an artist’s whole discography?

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Tiny Dancer
20 hours ago
D
Tiny Dancer
dreamratsTiny Dancer
asked in Deezer for Creators
How long does it take for my artist claim request to get approved?

i submitted a request two weeks ago to claim access to one of my artist pages (here). other services like spotify and apple music responded within a day or so. when can i expect to hear back from deezer for creators? also, i have a second page for my duo/band i would also like to claim (here). however it looks like there is no option to make a second request anywhere on the ui? how can i request to claim this page as well? sidenote: i do not have any ‘official’ social media accounts for my music, so i did not add any on my request. if you need any more info, please let me know what you need and how to provide it. thanks:))

213
Jaime.Deezer
Community Manager
21 hours ago
Milan Van Laar
Lover
Milan Van LaarLover
Improve search featureFeedback

Deezer should really improve the search feature of the app. A lot of times when i make a typo (JUST ONE LETTER) the song won't come up. On spotify i can totally fuck up the spelling of the songs and it will still come up. Also when searching for a song on spotify that shares the title with loads of other songs, the song of the genres i listen to the most always appear at the top. I think this would be a great feature for Deezer.

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294
Milan Van Laar
Lover
22 hours ago
T
Runaway Baby
ThalmayaRunaway Baby
Control Alexa from Deezer appNot for now

It seems very obvious but it's not. Moved recently from Spotify to Deezer I was surprise to be unable to stream and control music over wifi from my phone app to my 2 amazon Echo's. I am even more disappointed to have taken a 12 month subscription plan.

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S
Tiny Dancer
1 day ago
S
Runaway Baby
starrynighteRunaway Baby
asked in iOS
issue with adding favorites to a playlist

why can’t I add the songs tagged as favorite to a new playlist? It keeps displaying an error that the songs have already been added. I used to be able to do this before. There are only 473 songs in my favorites list 

586
S
Runaway Baby
1 day ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
published in Music Box
🔠 Last letter >>> First Letter 🔠

Thursday Music Box - Last Letter >>> First Letter 🔠 It's Thursday, time to open our Music Box and start the first of many community games on this group. This week's Music Box topic will be :Songs that make you dance💃 🕺 Last letter >>> First letter of the next songLeave a comment with the name of a song that makes you dance. The song should start with the last letter of the previous song title here in the thread.First song: How will I know  So the first thing you have to do is find a song with W 😁 for the next comment. In this game you are welcome to comment as many times as you want, but there must always be a user between you. So you can't comment multiple times in a row.Let the games begin!!! Note:if you don’t know how to share your song with an image/preview, the following tip will help you  

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Nina Nebo
Deezer Legend
1 day ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
published in Music Box
Music Box: Zoo Edition

🎵 Welcome to Thursday Music Box 🎵 Are you ready to play and have some wild fun?This time, we’re unleashing a brand-new gamethat’s sure to have you tapping your feet and roaring with laughter!Songs with any ANIMAL in its title! 🐾🦃🐔🐓🐣🐦🐧🦅🦆🦉🐊🐢🐍 That’s right! We want to know how many songs you can find with any creature- from lions and tigers to beetles and frogs - in their titles.Whether it’s a classic tune or an obscure track, if it’s got an animal in the name, we want to hear it!🐵🐶🦊🐱🐈🦁🐯🐴🐮🐷🐗🐏🐪🐫🐘🦏🐭🐀🐹🐰🐇🐻🐨🐼Share  as many songs as you can with animals in their titles and let’s make this Music Box a hit parade of animal anthems!🐻🎵 I'll start with : Three Little Birds  Maroon 5  🐳🐬🐟🐠🦈🐙🦀🦋🐌🐛🐜🐝🐞🕷🦂No time limit – you can continue to post songs in the "old" threads even if we are currently on a new topic.Don’t forget to give a thumbs up to your favourites!Join this group now and dive into our Music Box! 🎵Tip: Share songs with an image to make

852188
Nina Nebo
Deezer Legend
1 day ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
published in Music Box
Music Box: Good or Bad

🎵 Welcome to Music Box – Good or Bad Edition! 🎵Are you ready to dive back into the musical fun? This time, the challenge is...✨ Songs with the word GOOD or BAD in the title! ✨Think you've got what it takes? We'd LOVE to see how many tracks you can share! The more, the merrier! 🎵I'll kick things off with..."Good Thing" by Fine Young Cannibals! 🎤 Your turn! Let’s hear those GOOD or BAD jams! 🎧 No time limit – you can continue to post songs in the "old" threads even if we are currently on a new topic.Don’t forget to give a thumbs up to your favourites!Join this group now and dive into our Music Box! 🎵Tip: Share songs with an image to make your post stand out! 🎵💜🎶 I created a "Good or Bad" playlistso that we can better see all the songs that have been shared in theMusic Box thread ! https://deezer.page.link/SfPCUHuVBhZzWcvN9

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Nina Nebo
Deezer Legend
1 day ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
published in Music Box
Music Box: 50's & 60's Retro edition

🎉 Welcome to Retro Thursday Music Box! 🎉Ready to have fun and play?This time, we’re spinning a new game: Songs from the '50s & '60s!  We’re curious how many hits from the '50s and '60s do you know?Share as many golden oldies as you like.  I’ll kick things off with “The Letter” by The Box Tops! 🎶 No time limit – you can continue to post songs in the "old" threads even if we are currently on a new topic.Don’t forget to give a thumbs up to your favourites!Join this group now and dive into our Music Box! 🎵Tip: Share songs with an image to make your post stand out! 💜🎶 I created a "50s 60s" playlistso that we can better see all the songs that have been shared in theMusic Box Retro edition thread ! https://deezer.page.link/jSHe5jwLtAt3JatKA 

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CharlyMX
Deezer Legend
1 day ago
bdsa
Lover
bdsaLover
posted in Features & Feedback
Track Mix - Lacking actual related songs

I’ve noticed that with a lot of music I listen to, launching the Track Mix will result in playing just the same artist or music completely unrelated or different from the original track. Are there any plans to improve this? Currently, when this happens, I gather the track playlist from Spotify and bring it over to Deezer. I feel like Deezer needs to do a better job with more obscure artists and songs. Discovery is a big part of why I choose the music streaming service that I use.

243
Leonídia.Deezer
Community Manager
1 day ago
E
Runaway Baby
ElectricKaibutsuRunaway Baby
asked in Android
Japanese language search is broken

Japanese language search is broken in Android in at least two ways: You cannot type in Kanji (the Chinese characters), you can only type in hiragana (a phonetic alphabet). Normally using Gboard (the default android keyboard) you type something in phonetically in hiragana and Gboard presents options to change this word to Kanji but this is not happening with Deezer. Also, sometimes you need to add “voicing marks” to hiragana which would for example change a “ha” sound to a “pa” sound. This is also broken. Basically it looks like Deezer is processing each character as soon as it's entered, taking control away from Gboard before the user can finish entering the word. Search will not find a Japanese artist if you search for their name in Japanese. Even if you type an artist's name in a separate app to write out the kanji to get around issue #1 and copy and paste into Deezer it will not find the artist, even though the artist's name is written in the same Kanji when the app is set to Japane

627
G
1 day ago
S
Runaway Baby
Suus77Runaway Baby
asked in Android
Since a while I am unable to listen to NPO Radio 2 (Netherlands) anymore

Since a while I am unable to listen live to NPO Radio 2 (Netherlands) anymore. Does anyone have an idea what is going wrong? I have already installed the app again and logged in again as well a few times. It's giving the notification: try-out again. 

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Tiny Dancer
1 day ago
H
Runaway Baby
HeirInYourAreaRunaway Baby
asked in Features & Feedback
Huawei App Gallery updates

Hi, right now, Deezer version on Huawei App Gallery is still 8.0.25.4. Why are updates on App Gallery always coming a lot later than on Play Store? I'd like to experience the new color update as soon as possible, so I wonder for how long would Huawei users have to wait for that update. Currently, we still don't even have player that covers the whole screen.  

141
Leonídia.Deezer
Community Manager
1 day ago
P
Runaway Baby
Petar.KelemenRunaway Baby
asked in Features & Feedback
no high fidelity in my plan

Last week I got deezer from partner offer Croatian telekom. In desktop app and android app there are only 2 sound qualities, standard 128 kbps and better (320 kbps). Why is there no high fidelity flac quality?

243
Jaime.Deezer
Community Manager
1 day ago
G
Runaway Baby
Graham MeeresRunaway Baby
posted in Your account, favorites and playlists
Deezer not working abroad

Am trying to stream while abroad in Spain from the UK, have unlimited data and no issues with that, and using both the hotel wifi AND just phone data AND also on airplane mode with DOWNLOADED songs, the songs do not play all the way thru.. there is clearly an issue with Deezer in general so ****** is going on!? I pay way too much money every month and have done for years since it’s inception to put up with this ****. has anyone else experienced this issue and other than expecting someone from Deezer to actually reply what was your solution!? I have video of my iPhone screen recording showing Deezer not working as it should do

2246
S
Tiny Dancer
1 day ago
Jaime.Deezer
Community Manager
Jaime.DeezerCommunity Manager
published in Community Club
Community Club: participate in the community and win a free subscription

Participate in the Community, earn points and win 3 months of subscription! How does the Club work?Your activities on the Community allow you to obtain a score on our leaderboard which can earn you a free Deezer subscription.1 round > 4 weeks > 3 months Free Deezer Premium 💫  How to earn points?4 points for providing an answer3 points for posting an answer2 points for obtaining a like or a vote2 points for giving an idea a “like” or “upvoting”3 points for creating a topicWhere can I see my points?Click here to see our rankings. Each week, the names of the top 5 users will be placed in the Community Club group.Who can participate?Anyone actively participating in the community will be automatically included and will not be able to be part of any other benefits program such as the Super User program.Prize:🥇: 3 months of Deezer Premium🥈: 2 months of Deezer Premium🥉: 1 month of Deezer PremiumWhen does Club 1 start?week 1: April 8 to April 14week 2: April 15 to April 21week 3: Apri

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Jaime.Deezer
Community Manager
1 day ago
I
Runaway Baby
iMacRunaway Baby
asked in Android
"my mp3" covers not shown in favorites in android app

after several updates i see not fixed bugall my mp3 files uploaded via browser have cover images, and they shown in browser correctly both in “my mp3” category and in favorites. on android device (Huawei p60pro) covers show only in “my mp3” but all songs added to favorites are w\out covers...how i can fix it? today i updated an app to last 8.0.30.5 but this issue is still exist

441
Milan Van Laar
Lover
1 day ago
V
Runaway Baby
Victor PositanRunaway Baby
asked in Deezer for Creators
still waiting for artist approval

It has been long time since I applied for Artist creator and is still pending, waiting for approval . Is ridiculous to see how others are or was in same situation. I almost forgot about the existence of Deezer.My Stage name is DJ BuddyVic.

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Jaime.Deezer
Community Manager
1 day ago
M
Runaway Baby
marreleyRunaway Baby
asked in Deezer for Creators
Music is on wrong artist profile

my single was distributed via bandlab to deezer but was added to a nother artist with the same name as me my artist name is : XXXXMLZ link to the track:https://deezer.page.link/TQNb2cqT1fF9cKmM7please move to this page :https://deezer.page.link/7xnKV5u3yY1KBW6GA

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Jaime.Deezer
Community Manager
1 day ago
Milan Van Laar
Lover
Milan Van LaarLover
asked in Android
songs are greyed out or playing wrong version/mp3's not showing album art anymore

Hi, Loads of songs are greyed out in favourite tracks and other playlists and sometimes even in artist pages. the only way to play them is by looking up the song and play it from the search page. the songs that are greyed out are always the same songs (for example “secret story of the swan” by “iz*one” or “whistle” by “blackpink”) even when logging in to a different account or using a different device. Some songs are playing the wrong version when i play them from my playlists. for example if i click on the korean version of “as if its your last” by “blackpink” it will actually play the japanese version intstead of the korean. the only way to play the correct version of all the songs that are playing in the wrong language is by going to the artist page and play it from the album the song is in. the weird thing is that is the exact same song as it will say that the song is in my favourites, but when i play it from the artist page the language will be correct. Most of my Mp3 files are no

36521
Milan Van Laar
Lover
1 day ago
S
Runaway Baby
strahinjasRunaway Baby
asked in iOS
ios app not saving sound quality

I’m on ios 18.2.1 with Deezer premium and the app keeps reverting the audio quality to the preselected values when restarted. I tried reinstalling it but it didn’t help. No matter how many times I change the audio quality settings, if the app is closed, it goes back to standard quality for mobile data, high quality for wifi, and hifi for Google Cast. I’d like to add that I use Deezer on ipad os and over there the sound quality settings are working with no issues.The app version I’m on is 10.29.1 (10.29.1.1) and I haven’t exceeded the maximum number of devices. 

291
G
1 day ago
S
Runaway Baby
ShahnezRunaway Baby
asked in Your account, favorites and playlists
some of the songs I put in my Playlist won't play

strangely, some of the songs I put in my Playlist won't play, but when I visit the Album the song will play normally.I'm not too sure if my other Playlists are also affected, but one of my affected Playlists is "uri ballad k-drama".any helps for this? 

161
G
1 day ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
published in Music Box
DUET songs challenge: discover and share

Thursday Music Box - DUET songs 👥🎶 It's Thursday, time to open our Music Box. Are you ready to play and have fun again? This week's new game is >>> DUET songs We'd love to know how many DUET songs you know? You can share as many suitable songs as you like. I’ll start with one of my favourites: Moves like Jagger - Maroon 5, Christina Aguilera Join us and discover the magic of Duet Songs: Share your favourites and explore new gems (and don’t forget to like the best ones) Note: You can still play in previous weeks games, there’s no time limit 👥🎶 Music Box : Duets playlist  

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pencilled_robin
Tiny Dancer
1 day ago
S
Runaway Baby
StaiboggRunaway Baby
asked in Android
Tracks unavailable on Android [Playlists]

Does anyone know why tracks that work perfectly fine on the desktop and web versions of Deezer, seem to be unavailable (greyed out) on the mobile app?What I’ve also noticed is that, when I replace (truly) unavailable tracks, the change doesn't seem to reflect in the Android app.Looking forward to your replies.

221
Milan Van Laar
Lover
1 day ago
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