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716 Topics

R
Richlawson Groupie

App problem with repeat track and shuffle
Question

When connecting to my car and playing my music from downloads the new updated app selects repeat track and shuffle. If I turn these off and then reconnect to the car via Bluetooth it turns them back on!?!? Is there going to be an update to fix this?!?

Troubleshooting / iOS
125 12
N
22 hours ago
D
DeGarcia.SD

requested content is not loading
Question

I see many people with that same issue here when trying to play a song, even downloaded ones. Just getting the error content not loading. I been having it for months. I have the family plan. I just hope this will get to tech support. Not fair we pay same amount as spotify amd they offer a better se...

Troubleshooting / Android
9 0
D
22 hours ago
J
Janoch

Asio & wasapi support for desktop
Discussion on going

Hi. I would be happy to see asio and wasapi support in your windows desktop app. Tidal has this function and in my opinion it really smoothens sound and makes quality slightly better.

Suggestion box / Got an idea?
1822 20
D
23 hours ago
J
Jorgez One hit wonder

Equalizer not working on IOS 13 beta
Question

When equalizer is activated there is just noise, IOS13 beta 4

Troubleshooting / iOS
123 8
T
23 hours ago
R
Roman Valek New member

Volume normalization
Discussion on going

I like to listen to Flow on Deezer, but a big problem is that different tracks have different volume. When I am cycling, this is very annoying, as some of my favorite songs play too quiet and all of a sudden another track is played too loud. How do I make Deezer play all songs on the same volume lev...

Suggestion box / Got an idea?
6953 57
A
23 hours ago
H
Heather Jacobs

music saved to pkaylist not showing
Question

Hello! I have added quite a few songs to a playlist, which when go into that playlist, they aren't there. But when I search and find the song I added, and try to add it again it says it's already in that playlist. But then, it is not! I've restarted my phone, that didn't work. Any ideas why this is...

Open Mic / Music, culture & games
5 0
H
23 hours ago
P
Peter P Groupie

Constant interruptions (streaming issue)
Answered

Since a few weeks back I'm not able to listen to one single song without the music getting interrupted. Sometimes it continues in a couple of seconds, and sometimes it switches to the next song instead, but most often it stops altogether. When I manually press play it continues, only to stop again....

Troubleshooting / Other Devices
50 5
Rank
23 hours ago
M
Mickey Sigrist One hit wonder

Option to disable the automatic background color change
Discussion on going

Guys....seriously, we have to talk about this last Android update. What. Tha. Hell. is that automatic background color change everytime I skip a song? It's such a enfuriating thing to have a white background striking your eyes at midnight when you just want to put some calm music in order to get rea...

Suggestion box / Got an idea?
473 11
T
23 hours ago
D
Daxter

Playstation app
Discussion on going

That is pretty much it. A playstation app of deezer would be so handy. I play a lot and have to listen deezer from my phone, the sound on my tv is so much better and I wouldn't have to use my battery life to also use deezer (I use my phone as wifi for playing)

Suggestion box / Got an idea?
6098 39
Rank
23 hours ago
J
Jeff.Pham

can’t link deezer to google home
Question

I finished setting up Google Home and trying to link it to to my Deezer account but deezer doesn’t appear on the music tool bar, only Spotify but I don’t have an account. Please help. p.s: I am using iPhone and setting up through Google home app

Open Mic / Music, culture & games
3 0
J
23 hours ago
J
justbarthy

Theme Options For Windows Desktop Users
Discussion on going

Over time I have seen many requests for themes. Using the web version on Windows 10 at night is a poor user experience.🤔 The prominently white theme hurts the eyes. Also blur effects would be a nice option. Perhaps the theme could follow the Windows theme ( For example dark theme ) Hope on...

Suggestion box / Got an idea?
66 6
Rank
23 hours ago
D
DatGirl

How to UN-block a follower?
Answered

Whilst I was trying to message a follower (my partner) I blocked him by mistake. I'm still following him but I can't see how I can unblock him again. Can anyone help me?

About my Deezer / Features
26 1
Rank
23 hours ago
F
fjsantim New member

Pure Black/Black Amoled from Dark Mode
Discussion on going

It's really good to have an dark mode natively but if you looks at XDA developers exist some guys who are doing right now apps (open source) in a real black mode, they calls them "pure black" or "black amoled" for use their properties from the same displays for save battery and cause it's look reall...

Suggestion box / Got an idea?
42 4
Rank
1 day ago
Jade.Waterloo Groupie

Why is my payment being refused?
Answered

I'm trying to change my payment method to Paypal, because 6 cards I've tried now were rejected, despite having sufficient funds. But when I go to my profile, and to "manage my subscription", it just redirects me back to my account every single time. It feels like Deezer just does not want me to subs...

About my Deezer / Your account and subscription
7796 262
Rank
1 day ago
J
jazz_massive New member

Is there a way to download the desktop app outside of the windows store?
Answered

I had to reinstall windows, and lost my install .exe, tried using the win10 version but it freezes randomly when using media keys, blocking me from alt tabbing at all. Before there were no issues, I just wanna use the app normally again 😕

Troubleshooting / Other Devices
2584 9
M
1 day ago
A
avysk One hit wonder

Cannot connect Android TV to deezer
Question

I am trying to run Deezer on Android TV (Sony Bravia TV). I can run Deezer application, it shows the code to enter at https://deezer.com/link. After I enter the code from desktop browser, the app on TV immediately shows "Connecting....", this goes on for some time and I'm back to login screen. The T...

Troubleshooting / Android
114 10
S
1 day ago
Anja Megastar

Deezer Family Guide

Deezer Family means you can give up to 6 individual Premium+ profiles to your family members while only paying one low price. How does it work? When subscribing to Deezer Family, you get a Premium+ account and up to 5 other Premium+ profiles to share with your family members. Your account becomes t...

About my Deezer / Your account and subscription
32214 619
Rank
1 day ago
W
WooCat Groupie

application crash when you login to your account
Answered

application crash when you login to your account reinstalling the application does not help Phone Meizu Pro 7 I uploaded a video to dropbox dropbox

Troubleshooting / Android
61 6
W
1 day ago
M
Mel1122 Groupie

how can i get a refund
Question

i recently purchased a Deezer premium trial for 99$ for 3 months and I was charged the full price for a month today. how can I get a refund?

About my Deezer / Your account and subscription
8 0
M
1 day ago
Rank
Rafael. Community Manager

Your queue list is getting a makeover! Introducing Synchronized Queue-lists

Deezer has revamped queue lists to offer you an even better listening experience! Now, all songs lined up on your player are Cloud based, which means whatever you’re playing will be accessible across other devices. So, if you’re playing your favorite playlist or podcast on your phone, you can pick u...

Welcome to Deezer / Get started and updates
532 8
Rank
1 day ago
R
Raza1234

Mi app se apaga
Question

La app se apaga y deja de sonar sin motivo alguno, la mayoría de las veces pasa cuando se bloquea el telefono

Troubleshooting / Android
2 0
R
1 day ago
G
garypalmsprings New member

Add multiple Flow choices on Sonos like the Deezer app
Discussion on going

With the Deezer app I am able to access 6 choices for FLOW. This is such a great feature. On Sonos we are only able to access FLOW as a stand alone single choice. It would be great to bring the functionality of the Deezer app to the Sonos controller. I would also like to be able to control Deeze...

Suggestion box / Got an idea?
14 1
Rank
1 day ago
C
Christian Hathaway

Android auto option to sort my music by artist name rather than album name
Discussion on going

It would be very useful if you could choose to sort albums by artist rather than album name in Android auto

Suggestion box / Got an idea?
3 1
Rank
1 day ago
A
Anthony Corcoran

Squeezebox Deezer Plugin not working
Answered

Anyone else having issues with Deezer Plugin on Logitech Squeezebox? I'll be very very upset if I can no longer stream via SB.

Troubleshooting / Other Devices
396 21
F
1 day ago
F
FriskyProdigy One hit wonder

Search UI Improvements
Discussion on going

The recent changes made to the search UI has broken its useful functionalities. Here are some of the broken elements to improve: I miss the old search UI where one could see live results with album arts as I typed, separated by categories like Albums, Artists, Tracks, Playlists etc. (See attached im...

Suggestion box / Got an idea?
104 2
Rank
1 day ago

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