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Rudi
Ultimate Superstar
Rudi
Ultimate Superstar
May 9, 2020
News

Your tracks, without gaps!

Related products:FeaturesMobile apps
  • May 9, 2020
  • 92 replies
  • 8048 views

Do you know those albums where you can't figure out when a track starts and ends? Melodies seamless moving from one to another, like an eager humming-bird :dove: from flower :rosette: to flower :blossom: … :violin::musical_score:


Of course you do!

Put the philosophical moment aside, you've been asking us about this feature for quite some time now  :bellhop::hammer:

We've worked and worked hard to finally deliver to you a standard you deserve: Gapless playback. :v_tone2:

The feature isn't surely new to the world but it took some sweat to be implemented in our super vast catalogue. In fact, we're doing this gradually so that your listening experience runs smoothly, without any hiccups - literally :stuck_out_tongue_winking_eye: :fog:

For those who aren't familiar with the technical stuff, this is what we're talking about:

  • Audio formats such as MP3 and FLAC add tiny little gaps of silence before and after the track, which can be disruptive to listening when the content recorded wasn't intended to have gaps between each track -  a good example being a recording of a live album or concert.  Gapless playback will remove these gaps at the beginning and end, to offer an improved listening experience.

For now, this is for our mobile Android and iOS apps - and for HiFi users only. This is because our FLAC catalogue doesn't need re-encoding (the tracks are ready for the feature) but our MP3's will need some polishing before everyone can enjoy it. And remember, there's no need to switch anything on, we've taken care of that for you :wink:

So if you're on Android and can't wait, update your app to 6.2.1 (you must be a Beta user) and if you're on iOS, this should already be a part of your life but if it isn't, you just need to wait a bit longer  :calling:

For our desktop app and web users, don't worry, we're finishing it too :thumbsup_tone2::nerd:

What's the first album you're listening to? Let us know below!

I think you'll know my choice :smile:

Not on HiFi? Check out our offers here :raised_hands_tone2:

Can't wait to get your Premium subscription on gapless too? Please see here for more info :smiley:

It's being rolled-out gradually - so wait for your turn :stuck_out_tongue:

    92 replies

    Show previous replies
    Hitmaker
    schlambo
    Hitmaker
    May 24, 2020

    When will this be available? I've been checking daily and have confirmed I'm on the latest beta. 

     

    About to just go back to Spotify and deal with the worse audio quality. Their platform is obviously more developed. 

    Martijn.Keymis
    Hitmaker
    Martijn.Keymis
    Hitmaker
    May 24, 2020

    I got it!! But is it possible that just a couple of songs on gapless albums are good gapless? Some songs still have a little gap or they don’t follow each other well 😞 incl Pink Floyd album as original example above here

      bluezzbastardzz
      Superuser
      bluezzbastardzz
      Superuser
      May 25, 2020

      @Martijn.Keymis On which device and OS are you using it, and are you a Premium or HiFi user? If Premium and iOS beta version, it might be the new feature of “live” eliminating the gap.

      ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
        Rudi
        Ultimate Superstar
        RudiAuthor
        Ultimate Superstar
        May 26, 2020

        Hi there @schlambo 

        Every week more and more users get access to the feature - this is to avoid problems. Keep us posted :wink:

          Martijn.Keymis
          Hitmaker
          Martijn.Keymis
          Hitmaker
          May 28, 2020

          @Martijn.Keymis On which device and OS are you using it, and are you a Premium or HiFi user? If Premium and iOS beta version, it might be the new feature of “live” eliminating the gap.

          I’m a beta android user, HIFI Deezer. So unfortunately 😞 not the live option you’ve called

          Martijn.Keymis
          Hitmaker
          Martijn.Keymis
          Hitmaker
          May 28, 2020

          And suddenly  there are gaps again :(((((. WHY??? 

          Are there issues with the beta app?

          bluezzbastardzz
          Superuser
          bluezzbastardzz
          Superuser
          May 29, 2020

          OK, then my guess would be that the rollout of the gapless playback feature has not reached you yet.

          ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
          Rudi
          Ultimate Superstar
          RudiAuthor
          Ultimate Superstar
          May 30, 2020

          Hi @Martijn.Keymis 

          Are the tracks in HiFi or HQ? There's nothing wrong with the app. MP3s aren't gapless yet :v_tone2:

          Martijn.Keymis
          Hitmaker
          Martijn.Keymis
          Hitmaker
          June 2, 2020

          in Hifi

          Hi @Martijn.Keymis 

          Are the tracks in HiFi or HQ? There's nothing wrong with the app. MP3s aren't gapless yet :v_tone2:

           

          Rudi
          Ultimate Superstar
          RudiAuthor
          Ultimate Superstar
          June 4, 2020

          Thanks again @Martijn.Keymis is this happening to the same tracks? If yes, could you post the links for them here so that we can have a look too?

          Show more replies
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